Nikon macOS Sierra compatibility announcement

nikon-macos-sierra-compatibility
Nikon macOS Sierra compatibility announcement:

We plan to test Macintosh versions of the following software applications for compatibility with macOS Sierra. We will announce our findings once testing is complete. We cannot guarantee the compatibility of these applications with macOS Sierra until we have completed testing.

  • Capture NX-D
  • ViewNX-i (including ViewNX-Movie Editor and Nikon Transfer 2)
  • Picture Control Utility 2
  • Nikon Message Center 2
  • Camera Control Pro 2
  • Wireless Transmitter Utility (previously WT-4 Setup Utility)
  • IPTC Preset Manager

It has become clear that the current version of the Wireless Transmitter Utility is unable to function properly under macOS Sierra. We do plan to update the Utility to provide compatibility with macOS Sierra, so we ask that you refrain from updating to macOS Sierra until the Wireless Transmitter Utility update becomes available.

We do not intent to provide compatibility with the following applications.

  • ViewNX 2 (including Movie Editor)
  • Capture NX 2
  • Short Movie Creator
  • Capture NX Ver. 1.x
  • Camera Control Pro Ver. 1.x
  • Nikon Capture series
  • ViewNX Ver. 1.x
  • Nikon Transfer Ver. 1.x
  • PictureProject
  • Nikon View series
  • Nikon Scan series
  • PictureProject COOLPIX Remote Control
  • WT-3 Setup Utility
  • Wireless Camera Setup Utility
  • Wireless Connecting Utility
  • Nik Color Efex Pro 2.0
  • Nik Color Efex Pro 3.0 Select Edition
  • Nik Color Efex Pro 3.0 Complete Edition
  • PC-PJ Transfer
  • Thumbnail Selector

In addition, we do not plan to provide compatibility for other software, or SCSI- or serial-connection products. We apologize for any inconvenience this may cause.

Source

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  • manattan

    I don’t know much about software development but my general understanding was that Apple released the beta versions of Sierra months before the final release so that companies like Nikon could test their software on the new OS for problems. Is that not the case?

    • August Personage

      Yes. Apple has ongoing beta releases of future versions of their OS exactly for reasons like; testing compatibility of software prior to release so you don’t have to announce “plans to start testing” some 9 days after a major OS release and customers have already started to complain because you’re asleep at the wheel.

      Honestly, this is sub-amateur on the part of Nikon.

      • iClick

        After many years of going through this time after time I have just learned to never update my MacBook when a new OS is released. Every other app I own keeps up with OS changes, but Nikon takes weeks or even months to get up to speed. I just don’t understand why they continue to offer software when it is clear that it is not a high priority.

        • John Baker

          try years, if at all.

    • ZoetMB

      Yes it is. And Betas are not just available to companies (and becoming an official Apple Developer is free!). For the last year or so, Betas are now available to the general public. Nikon probably doesn’t bother testing before general release of the final version because Apple is always making changes to fix bugs, etc., but it’s amazingly unprofessional of Nikon to operate this way.

      Also, and while there are exceptions, in general, if something stops working upon a new software release, it’s usually because you’ve violated Apple’s programming guidelines.

      I haven’t upgraded yet as I always wait for the 2nd release but hopefully, nothing I’m using will be affected that doesn’t have an easy and free upgrade path.

      • El Aura

        While Apple is always making changes to fix bugs during the beta period, it continues to do so after the official release with all subsequent point releases.

  • Merv S

    Whoops, I upgraded the other day, didn’t think about compatibility. I will try to remember to check this out later.

    Maybe the built in Siri can tell me

    • Susanna Tuusannuuska

      And it’s not an easy thing to downgrade. You have to wipe all the hard drive empty and start all over again, if you want to go back to older OS version.

  • nwcs

    It’s inexcusable for Nikon not to participate in Windows and Mac developer beta testing and resolve/identify these things before the general release.

    • Eric Calabros

      The more fundamental inexcusable thing here is that a company doesn’t try using its own product in real world to see what’s missing, what’s not working and what’s PITA.

  • PhotoSophistry (David)

    This is Nikon’s regular MO. If you’re a Mac user, you’ll recall last year’s fiasco when Nikon did not provide an updated SDK for El Capitan until almost a couple months after its public release. There was an impact on companies like Adobe that depend on the SDK for features such as tethering. Nikon cameras had limited functionality with Lightroom. In fact, Nikon did not even update its own marginally useful software for some time. Only companies like Phase One, who use reverse engineering to develop software (Capture One Pro), had a working solution.

    The macOS beta has been available to developers since June. It is, as August Personage wrote, “sub-amateur” on Nikon’s part. But I think it speaks to a management philosophy that is desperately in need of an overhaul.

    No doubt, I love my Nikon cameras, and the images they deliver. When it comes to software (and clearly the management model behind software development), Nikon is an embarrassment.

    There are those apologists who suggest that users should not update their operating systems until they’re sure all applications work. The flaw in that argument is that it is predicated on the notion that people use their computers for a single purpose. Other applications work fine and benefit from the OS update. That Nikon ignored the beta development period and waited until now to begin testing for compatibility is shameful.

    Oh, and are they really still selling Camera Control Pro? Really?

    • modernleica

      Agreed, Nikon and a number of other businesses treat software as though it was not an integral part of their product. They need to realise that one depends on the other and as someone else mentioned we are deprived of updated functionality because Nikon look on software as an essential annoyance.

      • August Personage

        If Nikon does not realize that they are in the software business then… well, they almost deserve whatever is going to happen to them. As soon as Nikon went into digital photography they were in the software business.

        The more I think about it the more I see this announcement as evidence that whoever is running Nikon’s camera business just doesn’t get it. And they don’t get it in such a deep and fundamental way that they, and Nikon as a camera company, are incapable of changing.

        • PhotoSophistry (David)

          You’re absolutely correct, August. They just don’t seem to get it.

    • Simon

      Canon also have problems with with Sierra
      https://www.usa.canon.com/internet/portal/us/home/support/self-help-center/canon-software
      VMvare, Carbon Copy Cloner have to be upgraded…

  • Ric of The LBC

    soooo, when is NX3 being released? 🙂 After the D400 or true D700 replacement is my guess.

  • Antonio

    Nikon may “apologize for any inconvenience” but Capture NX2 will never understand such a “apology”…specially because they paid for an placation that could run under the new OS…one thing is ceasing the development and other is saying we took your money, we left you hanging and now we take the floor under your feet…go dead!

  • Héctor Patricio

    Hello, well i just updated to Sierra, and my problem is i can’t tether mi D600 to my mac, anyone know what could i do?, downgrade? thanks

    • manattan

      use the internet restore option to downgrade. on boot hold down the “command” and “r” keys

    • Phillip Walker

      Use the built in Apple Capture.

  • zorwick

    Just FYI, as many of you are photographer. There is a process which scans all of the images on the computer. Keep running for hours or days, dwpend how much pictures you have, takes all resources and make you Mac hot as hell. There are lot of talk about it on several forums how to kill that scan.

  • John Chandler

    its pathetic they can’t release updated software. apple has betas way ahead of time. this is nikon clearly failing, there is zero excuses to have their software up to date, they have a responsibility to their customers.

  • whisky

    “We apologize for any inconvenience this may cause.”

    yes, and i apologize for buying your disposable software products.

  • hp

    Excatly the reason I’ve stopped using Nikon software years ago and moved on to Lightroom. They just don’t care.

    • Percy Blakeney

      Adobe like to take your money too. Continuously!
      Do they care past this point?

      • El Aura

        Yet, LR 4 also still works fine. ‘Having’ paid upgrades is not the same as ‘requiring’ paid upgrades.

        • Percy Blakeney

          Fair play. I’d have done the same. My point was more about Adobe’s strategy though. That strategy is a monthly subscription. They care about the customer as much as Nikon do.

      • hp

        I don’t know. But I do not understand how come Nikon is so late to support new OS version.

        • Percy Blakeney

          Turns out that NX2 works fine on Sierra.
          No need to switch to Lightroom yet, unless you want to.

          • hp

            Doesn’t change the fact that Nikon didn’t care enough to make clear their software works on current OS. It’s their luck if it works fine. Maybe not so lucky next time. Then the year will be already over before a new OS version comes up again. That’s a strategy that screams they just don’t care.

            • Percy Blakeney

              NX2 is an old, unsupported software so I do not have high expectations. Who knows what software will be available when it does die. One thing we all know for a fact, is that Nikon is a camera (etc) company, not a software company.

            • hp

              Nikon doesn’t seem to know your fact, as they keep software companies (like Adobe) in the dark regarding some NEF rendering. As far as I know it’s Nikon’s decision why 3rd party software (like Lightroom) can’t fully utilize all the data in NEF files.

  • jvm156

    Does anyone actually use this stuff? i just stick to adobe

    • Pat

      I use Photos or Adobe. No need to waste time with Nikon software.

  • KlaxonsFive

    Maybe we can hope these updates before the next generation of OSX … as they published this statement “only” a few weeks after the Sierra realease while it has been months after El Capitan realease. And we had been waiting several weeks more before these updates being available and even more not perfectly working… NX-i continuously crashing When used with El Capitan…
    The way Nikon is managing that aspect of their business is absolutely incomprehensible.

  • Phillip Walker

    I have installed OS Sierra. Camera Control Pro 2 wont install. Also Nikon Transfer 2 part of View NX-i doesn’t work either. It can see my D800 but will not show the photos. This is really bad on the part of Nikon.

    • local_haole_boy

      Oh no! I checked all my other apps before going to Sierra, but not Transfer 2. I like Transfer 2 because it does certain things the way I like them done. It shows only the SD card slot on my D810, not the CF slot, which is the one I normally use. I’ll keep working with it, in case I’ve done something wrong.

    • Forward sites

      Hi! New version CCP2 available now, with Sierra support. Look here http://downloadcenter.nikonimglib.com/ru/products/165/Camera_Control_Pro_2.html

  • REGGIE

    Nikon d750 ,Well got Nikon Capture nx-d working on my mac but in nikon transfer it only sees 1 card, i cannot transfer from second card i have it set up as raw and jpegs too second card. installed same program on my windows 10 and everything works .it sees the two cards.

    • Don

      Little strange but possibly helpful (though I have no idea why it happened). I too had the situation, late last year, where Nikon Transfer only saw the first slot on my D750. My immediate ‘work around’ was to to transfer the images from the first slot then swap the cards over and transfer the second set of images. However, a couple of weeks ago I discovered that I am now able to select the slot (1 or 2) in the preferences and transfer all the images – the second memory card is automatically selected on completing the first transfer. I have done no updates of NikonView 2 (Using V.2.10.1) so the only changes have been the various OS X updates (now at Sierra 10.12.5) – one of these updates must have fixed the problem previously seen in Nikon Transfer!
      Still trying to figure out whether I dare try to update to VNX-i?!

  • PhotoSophistry (David)

    So it’s almost two months later. Nothing from Nikon?

  • Susanna Tuusannuuska

    I’m sorry but this issue is really driving me mad. I bought a Nikon camera for goddamn 700€ and after a while – I can’t upgrade my OS just because if I do – the computer doesn’t recognize the camera. Inconvenience?! Yes, this is inconvenience! Because the browsers working with older OS than El Capitan are not supported anymore. It’s actually not just inconvenience, it’s insanity and the consumer is pissed in the eye (like we say in finland). >:( Can you Nikon and Macintosh, You millionaire companies, DO SOMETHING about this issue.

    • Susanna Tuusannuuska

      I want the film cameras back! :’-(

  • jackregnart

    Well I just wasted 7 hours and hundreds of photos of a timelapse because I upgraded to MacOS today and didn’t even contemplate there would be an issue… Lovely black framing on them all.. Fuck.

  • Really frustrating! After upgrading to Sierra our Nikon Transfer 2 program crashes on every .MOV file. Sierra has been out for months…Nikon what is your problem??

  • Jeff P

    I called Nikon today about my D800 not showing up in macOS Sierra and the rep confirmed that the D800 is “not supported” by the latest version of macOS and that Nikon has no timeline for fixing this.

    He said that “Mac changed something and we don’t know what it is” and suggested buying a card reader… ugh.

  • Pat

    Can I transfer photos from Nikon Coolpix P900 to Mac OS X Sierra 10.12.3 by inserting the camera memory card into the card slot of my computer? Do I have to use NX-i?

    • Jean Paul Thoraval

      pour quand une version de View NX 2 compatible Sierra ??????
      Faut se réveiller chez Nikon !

    • Pat

      I CAN upload images directly from Nikon Coolpix P900 to Mac OS X Sierra 10.12.3 by inserting the camera’s memory card into the card slot of my computer. I don’t do a lot of editing, so I can use iPhoto. For anything more advanced, I can use Photoshop or any number of other Photo Editing Programs. No need to use Nikon software.

  • Richard Wooten

    So, it’s almost a year since this post with testing. What’s the status on some compatibility with Sierra? Anyone have an update?

  • I have Mac Pro mid 2012 and ViewNX-i latest version is crashing everytime I open it. What to do about it? I have uninstalled it and loaded down it again but that didn´t help. This is the second time this happens. The first time I had do formate the SSD and load in everything to get it to work. Maybe I have opened Nikon Transfer and the problems started there?

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