The end of the D800 and D4 pre-orders wait time

The end of the pre-orders wait time is near: Amazon currently has both the Nikon D800 and D4 in stock. This means that they no longer have a waiting list. I expect other stores also to fulfill their pre-orders soon.

This entry was posted in Nikon D4, Nikon D800. Bookmark the permalink. Trackbacks are closed, but you can post a comment.
  • picopallo

    Of course. Because we waitin’ for the new D600 now. Nobody want the old D800…

    • Anonymous Maximus


      • Not Surprised

        Not to mention no one wants a camera with a Left Focus problem so bad that even ByThom has changed his mind from “Recommended” to “NOT Recommended” for the D800.

        Nikon execs really need to get a grip on this publicly. It has tarnished their reputation considerably and someone high up who was about to retire anyway should give a small speech or note of apologies and clearly defining the serial numbers and what they are doing about it.

        • blablabla…

          I you need a d800 you just buy it and if it has focusing issues you just send it in an have it fixed. So you just wait 2 weeks longer for your camera. That wouldn’t stop me from buying it.

          The problem is rather going to be with used d800 sold in 2 years or so when you won’t know what you buy and wether Nikon is still going to fix it for free.

          • KT

            I totally agree with your point. Actually, you don’t need to wait for 2 years, the problem exist today with all the used D800 bodies on e-bay that lost their warranty when the original owner registered it with Nikon under his/her name. Granted, most of these D800s will function perfectly, but if you are the one stuck with the defective focusing body, then tough luck !

            • Andrew

              (1) I disagree!
              (2) Nikon has issued a fix!
              (3) If you have an old D800 camera, then take it to a Nikon Service Center for the Fix. Problem solved – no more focus problem!
              (4) Any talk of a focus problem is now most probably from a Canon Fan.
              (5) If you ever wanted the D3x which sold for $8,000, you can now buy its upgrade – the D800 for $3000 – the best all around camera for professionals today!
              (6) The D800 camera is now the #1 seller on Amazon
              (7) Nikon is still the #1 camera brand

            • fjfjjj

              The previous post is © 2012 Nikon Corporation. Unauthorized duplication is a violation of the Scheimpflug principle.

              Remember, Japanese corporations apologize even less readily than American politicians.

          • Rob

            I don’t see it as that much of a problem. If the situation does become as bad and publicized as everyone in the know seems to think, there will surely be a standardized setup for test photos that everyone can post in their ebay listing to prove their D800 isn’t affected.

            More likely though in two years the majority of ebay bidders won’t even know much about the problem. If 10% of the first 4 shipments were defective, you’ll have about 2-3% of the cameras at that time EVER having had problems, and a lot of that 2-3% will have been fixed. It wasn’t until reading up on the D800 situation that I became aware of previous Canon and Nikon cameras that had initial problems. It seems like a big deal now, and a significant number is affected, but that won’t be the case in 2 years.

            • Calibrator

              > More likely though in two years the majority of ebay bidders won’t even know much about the problem.

              This is true for most products.
              In fact a high percentage of buyers doesn’t know about the problem right now which is why it should be corrected as quickly as possible!

              > If 10% of the first 4 shipments were defective, you’ll have about 2-3% of the cameras at that time EVER having had problems, and a lot of that 2-3% will have been fixed.

              And what’s up with the rest?
              “Shit outta luck!”
              “Shouldn’t have bought via ebay, anyway, LOL!”
              “Let them suckers pay for the fix – if they are clever enough to find it!”
              Or something like that?

              > It wasn’t until reading up on the D800 situation that I became aware of previous Canon and Nikon cameras that had initial problems. It seems like a big deal now, and a significant number is affected, but that won’t be the case in 2 years.

              But the higher the pressure on Nikon now the quicker all of this is over which helps all of us.

              Remember that *we* are the customers here and our job is only to pay up for a product, not making it work in the first place or apologize for bad quality.

        • Reilly Diefenbach

          My D800e. The best focusing camera I’ve used by a mile. Left focus point picks up a 1/4″ diameter stem 15 feet away and locks onto it like a pit bull. The color and resolution are off the charts. What a camera!

        • Thom Rockwell

          You’d don’t own one I bet.

          Thom is just doing it for attention and marketing.

          And it’s working.

          • I see, and what is it that I’m marketing?

            Your “and it’s working” comment is not founded in fact. I see no change in week to week traffic on my site. So I must be incompetent at garnering attention ;~).

            Simple fact is my site is pretty popular in the first place and isn’t driven by individual articles I write. The ONLY times I see any significant peak in response is the day Nikon introduces a new product.

            • Eric

              Thom, I disagree.
              I recommend the D800. Is the fastest focusing camera and most precise I have ever own. Great Dynic Range and sharpness. Even if I had the focusing issues, all cameras have been weak on lateral focusing points so I had known to keep away from those. If you are doing sports, then I could see the D4 would be a better camera.
              So, if you dont recommend the D800, what do you recommend and why?

            • twoomy

              Eric — Obviously Thom WOULD recommend the D800 if the AF fiasco was over with. And so would I, but I’m one of those waiters. You’re happy with your copy and that is fantastic. But as a professional writer, would you recommend a camera where there is a 1 in 10 or 1 in 5 chance that there is a problem and there is a 1 in 3 chance that Nikon support won’t fix it or even acknowledge that there is an issue?

              If Nikon makes an official announcement or if people are getting hassle-free and reliable fixes THE FIRST TIME they send the camera in, then everybody would recommend the D800. Me, I’m waiting a few more months for this to get worked out because I don’t want to spend $3000 to risk being frustrated.

            • @Eric

              You don’t seem to be following what I’ve written and why. If you happen to get a D800 that wasn’t misprogrammed, it does indeed focus just fine. Both mine do.

              The problem is that knowing what I now know about how many units were affected and why, the odds that someone I recommend the camera to will get one that has the problem is high.

              Let me put it in a different context. If you ate at Joe’s Pizza and didn’t get sick, but you know that some number of people will get sick because you’re privy to the latest health inspection results, would you recommend people eat at Joe’s Pizza? If you say yes to that, you have a different sense of ethics than I do.

              I’ll be happy to recommend the D800 again once I can ascertain that the likelihood you get a problematic camera is near zero. Unfortunately, Nikon can’t make a statement such as “all cameras after serial number X are safe” because the implication is that the ones before that aren’t. In other words, if they’re going to stay silent about the problem, they will also have to stay silent about when they fixed it.

              Thus, I’m once again left to trying to do this by brute force investigation. And it will take time to get enough data to give me confidence that a camera you find on a dealer’s shelf won’t have the problem.

            • Calibrator

              It’s actually refreshing to see someone having a code of ethics instead of being an apologist and accepting everything.

              The only power we as customers have is either buying or not buying and that’s a decision every customer has to make him(her)self.

              To make an informed decision one has to have information first and that’s where good sources come into play.
              An opinion of a single anonymous forum person (including myself) is worth next to nothing but people connecting their name and putting their “brand” at risk with stuff like that should be highly appreciated.

              So please continue your good work!

            • I think the point the apologists are missing is that this is a widespread and exposed problem in a $3000 camera and yet Nikon, the top 2 camera maker in the history of the world is sweeping it under the rug and pretending like it doesn’t exist.

              Saying something is not recommended is not the same as saying it’s not a good product. It’s a good product, but it’s completely valid to not recommend it based on the bad QC and lack of response.

              I love car analogies with camera gear. I love Toyota cars for instance and especially the Camry. A few years ago, they had the gas pedal sticking issue and were in denial about it. At that point if someone was buying a car right then, I probably would have not recommended the car until they fixed the issue.

              Sure a D800 won’t kill you if it malfunctions but since many people buying it, depend on it for their livelihood, missing a shot can bring a lot of financial hardship. Heck even if you’re just a joe with a camera who spent $3000 on this camera and are taking the family to Yellowstone for a week and come home to see your great shot of the bear is out of focus, it’d be time you won’t ever get back.

              I love Nikon’s products just as much as everybody else but I don’t buy this “You’re either with us or against us” mentality some people seem to have. It’s a camera.

            • nuno santacana

              “The ONLY times I see any significant peak in response is the day Nikon introduces a new product.”

              … and the days you troll other sites too, I guess.

              Respectfully yours,


            • @nuno santacana

              Sorry, but you’d be wrong.

              Moreover, you have an incorrect definition of trolling.

              The implication in your post is that I have no business here, that this site is reserved for some other undefined folk. Care to say who that is?

              You’d probably also be surprised to find that the admin of this site and I share information from time to time.

              Finally, putting a smiley face after “respectfully yours” is not actual respect, is it?

            • Andrew

              (1) I am curious how do you know that your brute force investigation is scientific? I am sure you are aware that there are scores of people who claim to own the D800 and that they were experiencing the problem – who in fact are Canon fanboys. Thus nullifying your assessment that the problem is widespread! In other words you could be completely wrong in your opinion on how widespread the issue is.
              (2) Is it possible that Nikon does not know for certain which serial numbers were affected?
              (3) Nikon has issued a fix. Do you still consider it your job to tell people not to buy the camera?
              (4) In like fashion to your alluded actions, is it also reasonable to advise people not to go to your site on the basis that you are letting your subjective assessment of a situation and your greater sense of your judgement influence their decision and thus influencing them adversely?

              I understand the adage that where there is smoke there is fire, but smoke can be created for effects both in photography and stage performance. Reason is likely to flee where there is great emotion.

              This commentary is simply to provide food for thought. The good news is that the D800 is a professional camera and the professionals apparently are neglecting your advise and have pushed the D800 to the #1 seller position on Amazon. Why? Because Nikon issued a workaround, then issued a fix, and is now manufacturing the fix. Problem solved!

            • @andrew

              1. “Scientific?” Not a word I’d use. When you do an open survey as I’ve done you can’t guarantee that you don’t get disgruntled responses or people trying to skew the numbers. One reason why I haven’t said anything about the numbers is that I wanted to watch the poll results over time. If someone was “rallying troops” to force responses one way or another, you’d expect numbers to change over time. Instead, what I’ve found is that there’s been an amazing consistency in how the numbers report out over time. In other words, the first hundred responses look pretty much the same as the last hundred. But the real reason why I did the survey was to try to verify a number I heard from a different source. Interestingly, my results seem mighty close.

              But people are failing to actually fully read some of what I wrote. I can say with a fairly degree of certainty what happened: one of the calibrators on the assembly line put erroneous information into the cameras that passed through it. Nikon’s “fix” is to put the cameras on a calibrator they sent to each of the subsidiaries to reprogram that information. The question I was trying to come up with an answer to was this: how many calibrators were on the assembly line? That would tell you how many cameras had the problem. At this point, I believe I know the answer to that question, too.

              Beyond that, people who’ve had issues have been sending me test results. Not surveys, but their actual photos. That’s a little difficult to fake. Moreover, those, too, are consistent with what I’d expect if the problem is as I say it is. I’ve also discovered something else by examining all those photos: I can detect cameras with the problem by simply measuring longitudinal chromatic aberration on the black portions of the targets, at least with the prime lenses.

              2. Yes, it’s not only possible, but I believe it to be true and have information that I believe would verify that.

              3. Yes. What Nikon has not done is pull cameras. While I was a little slow to post my review change due to trying to dot all my i’s and cross all my t’s in case Nikon should ever decide to take me to court on this one, the problem now is that Nikon is still in denial. Indeed, they can’t say “all cameras currently being shipped are free of the left-focus alignment problem” because to do so would be to admit that previous cameras DID have the focus alignment problem. I’ll stick by what I wrote on my site: when I can verify that new cameras being sold are free of the problem, I’ll change my review back. But Nikon isn’t going to make this easy for me. Essentially I now have to go through the same process testing new cameras and surveying new purchasers to get confidence that the problem is indeed behind us.

              4. You can conclude anything you’d like. I am not doing this for fame. I’m not doing this to drive traffic to my site (and Google Analytics says it isn’t anyway ;~). I’m doing this because there’s a real problem, I know how widespread it is, Nikon is not acknowledging it, and I believe consumers have the right to know.

              I used an analogy elsewhere: if you ate somewhere liked the food and didn’t get sick, but you saw the health inspector issuing citations that would indicate that people would get sick, investigated yourself and found the violations, would you recommend the restaurant? Maybe once you knew the restaurant had fixed the problem, but not until.

              As for professionals, they generally don’t post on forums. I’m working with one right now who’s trying to get his D800 left AF sensor fixed before the Olympics open. This is not a problem of just a bunch of hysterical consumers who see focus problems everywhere.

              So let me ask you this: Nikon built maybe 50,000 D800 bodies before they knew there was a problem. So would you get upset if 50 of them had the problem? 500 of them? 5000 of them? 25,000 of them? Remember, they haven’t publicly admitted there was a problem at all. So at what level do you think they should have come clean? Or do you think that they could have built 50,000 out of 50,000 with the problem and things would still be okay because “there’s now a fix”?

              I’ll defend Nikon to the hilt on the things they do right. I will not defend them on the things they do wrong.

            • Eric

              I’m not much of analogies, the fact is that a camera isn’t going to affect your health so I will null your restaurant case. The camera, besides the left focusing point on the right of the frame functions perfectly to me. So, this tool has a weak point, yes I am angry at Nikon for making this mistake and I do want it fixed, but I am not taking a giant step in saying the camera isn’g recommended when I know I can take pictures with much more detail, accurately and with more dynamic range than all the past cameras I have ever owned in the sub 35mm sensor range. Now, the D200 had a banding issue that affected image quality, on that perspective I would NOT recommend the camera untill the problem was indeed aknowledge and fixed. One single focusing point to the right? I want it fixed for FREE but I still find this camera to perform almost correctly. I do agree, Nikon should aknowledge this problem, and eventually will I assume, but it will take a little longer than we want.

            • Andrew

              Thom, thank you!

              You have given me a well reasoned answer, and for that I am grateful.

              Thanks again.

            • Brad

              The point that I have not seen yet so far in this thread is this: If I spend $3000 on a camera, I expect all aspects of it to work, period. When anyone buys a car, it is not OK for the transmission to malfunction while shifting into fourth gear, or for only one headlight to work etc. If anyone on this forum bought a new (or used) car and thought that either of these problems were acceptable, then they are simply lying.

              The same thing goes for this camera. When I as a consumer make a purchase, I expect the product to work 100%. Otherwise I would expect the manufacturing company to stop the release of a line that has a high ratio of dysfunctional units on the market. If Nikon won’t fess up about this problem, the least they could do is work out their QA/QC process before flooding the market with problematic units that the consumers are responsible for testing and fixing. I even hear that Nikon is not paying for shipping costs. This is pathetic if true!!

              I placed an order for a D800E in late April. Although I am pretty frustrated that I have not received my camera, I am hoping that the delay is due to Nikon spending more time making sure that this kind of issue is resolved.

              Nikon: my advice to you is to take your time and fix the problem before you tarnish your name by hastily shipping a potentially faulty product. If your staff/management were real professionals then 99.99% of these kinks would have been out before the camera was even announced.

        • twoomy

          Well I for one am WAITING. I agree (mostly) with Thom Hogan’s D800 position. This reminds me of the D200 banding issue when it first came out. There were perfectly fine cameras and there were cameras with big problems. Everybody with a good camera wanted the people with bad cameras to shut up. (If it doesn’t affect my camera, you must not be using your camera properly.) It took months for Nikon to come up with an acceptable fix; some got theirs fixed easily, some had to send theirs in several times and finally gave up.

          I’m hoping that a few months from now, this will be a non-issue for everybody, but there is still a lot of unhappiness going around. A public announcement from Nikon acknowledging the issue would be good… reports of customers getting a good fix on their first try would also be good.

          • Andrew

            A big difference between the D200 and D800 problems is that the D200 was a prosumer camera while the D800 is about twice the price that the D200 started at and is used by many pros.

            $3000 should buy a non-defective camera.

            • Andrew

              Original Andrew (see my other comments in this blog)…

              $50,000 luxury automobiles have defects – it is a common occurrence in manufacturing.

              The D800 is not Defective (reasons below):

              Would you say that your car is defective because the air in the tires are low? No, go and fill your tires with air – that is a simple fix!

              So I disagree with you. The D800 is not defective, its calibration was off and Nikon issued a fix for every D800 camera ever produced. Go to a Nikon Authorized Service Center and get your camera calibrated (using the correct software settings) if you own a D800.

            • twoomy

              LOL! Unoriginal Andrew, you are funny. I consider a miscalibrated D800 to be defective. Sure, it can be fixed if you are lucky, but if you have been paying attention, many people are having trouble getting theirs fixed; sometimes it takes repeated attempts, some people are having to pay the shipping, and not all service centers are in on the fix yet.

              Your car analogy is a bit off. Here’s a better one for you… You buy a $50,000 luxury automobile. Its problem is that when you turn the steering wheel right, the car goes left. You bring it back to the dealer and they tell you that the steering is just fine. You bring it back a second time and they make some adjustments and the steering is even worse. And they make you pay for the service. Heck, maybe they’ll even blame your tires for the problem. Are you going to be a happy customer?

            • Calibrator


              +1 & good analogy!

              Please, anyone explain to me why people are defending this debacle!
              I mean it’s not that Nikon is sinking or something like that – we only want good quality for our cash!
              Heck, even if I buy the cheapest Coolpix I want good quality and no defects.
              Do you think that Nikon is being treated unfairly and should protected?
              Do you think that Nikon has the right to sell defective products and that the customer has the duty to get it fixed?
              Do you think that the customer has to pay for the fixing – like he is now paying for the transport of the camera, even if it is clearly not calibrated correctly?

              How can anyone have this opinion:
              “Go buy and if it stinks get it serviced/repaired/exchanged!”

              Pardon me, but are you out of your mind?

              The customer should be king!
              He is friggin paying with his hard earned money for something and he should be treated fairly!
              Gambling in the shop to get a good camera – even if the chances are 90% – is just not right.

              If you can’t agree with that position to some extent the all hope is lost – then you folks are indeed the next step of evolution: Homo bendus downus!

            • Andrew


              I have to agree that the analogy I gave does not quite fit the situation, but neither does your analogy.

              Now as for Calibrator,

              I don’t think he understands the point people are making – he thinks that anyone who does not agree with Nikon bashing is doing so out of blind loyalty – well, he is free to think whatever he wants to if it makes him happy! But I hope he will read the rest of this post.

              Now back to twoomy,

              The analogy of a car’s steering wheel just does not make sense. The D800 gives you the luxury of an awesome 51 Point AF (auto focus) system. If there is a problem with a focus point then use a different focus point and you will be able to take perfect pictures – at least until you can take your camera to be serviced. But in the case of a car, you will not be able to go anywhere if you cannot turn the steering wheel properly – so this is a bad analogy.

              So what am I arguing about:

              If I buy a camera for $50 or $3,000, I expect it to operate to its specifications. That is common sense! Apparently when the focus problem first surfaced on some cameras, the Nikon Service Centers did not have the equipment to address the issue. But apparently (based upon this blog) Nikon has identified the problem and has subsequently supplied their Service Centers with equipment that can apply the correct calibration. That is good news!

              What is now ridiculous is that people are ignoring this fact that Nikon has apparently issued a Fix. If you have a D800, then test it to see if your unit has the problem and if it does then call a Nikon Service Center to see if they have been equipped to take care of the problem. But to cry aloud that a $3,000 camera should not have any manufacturing or calibration problem that was unexpectedly introduced in the manufacturing process (in a world where no manufacturing process is perfect!) is ridiculous. That is truly what I call Darwinian thinking!

  • kevin

    Maybe people cancelled their orders due to left focusing issue? I know thom hogan isnt recommending this camera anymore!

    • JT

      just get it to fix by Nikon. Mine just came back with absolutely perfect AF on every single point.

      • Not Suprised

        Many peoples do NOT — and your single reassurance doesn’t make people want to throw $3,000 bucks around when the D700 or the other brand is focusing perfectly.

        • Reilly Diefenbach

          The D700 is fuzzy by comparison :^)

      • LeGO

        My D800E has the AF-problem but I am not sending it in for repair just yet until I am certain that the Nikon Service Center I am sending the camera to has what it takes to solve this problem. know of some owners who have sent in their D800 to Nikon for repair of the AF issue and the problem has only gotten worse when the camera has been returned. One person I know will be sending his D4 to Nikon for the 4th time now while another will be sending his D4 and D800 to Nikon for the 3rd time.

        This is a serious problem and Nikon needs to come clean on this. Nikon acted fast to resolve the defective battery issue because of fear of lawsuits. Perhaps Nikon should be made to fear this again for knowingly selling defective products and not doing anything to fix this problem. Nikon is still selling defective products.

        For those buying a D4 and D800, you do so with at risk of getting a bad unit and be endlessly frustrated that despite paying premium price for a camera, you will not be able to rely on its AF system.

    • M!

      Who cares if buythong or anyone don’t recommend it? Use your own judgement

      • Global

        They are: They said they trust thom and others, including the huge numbers of complaints by real photographers, not just hobbyists, and they are going to trust those complaints until Nikon makes a public statement.

        So, yes, they used their own judgement by relying on the data collected by those with experience and the experiences of those with professional understandings.

        Don’t buy the D800 until Nikon addresses this issue, the market is getting flooded with D800es that people don’t want and many retailers are selling them as new when they get returned.

        • Calibrator

          +1 !

      • twoomy

        Yes, using my own judgement, I am NOT buying a D800 until I see reports of happy fixes and/or an official Nikon statement. Thom doesn’t necessarily sway my opinion, but in this case, he does a good job of talking about the issue and giving voice to all of the people who are having the AF issue.

      • > Who cares if buythong or anyone don’t recommend it? Use your own judgement

        I’ll ignore the insult and simply get to your point: I 100% agree that people should use their own judgment. Reviews aren’t gospel, they’re opinion. Recommendations are just that, take ’em or leave ’em.

        However, most people who are writing “ignore Thom” seem to also want to ignore the problem itself. They attack me or my reputation because they don’t actually want to debate the real issue here, which is that Nikon put the wrong sensor location in a bunch of cameras and is trying to keep that quiet.

        Had I not written a thing about the left-sensor miscalibration problem, the problem would still remain in plenty of D800 bodies, and you’d still see plenty of complaints on the Internet about it.

        You can shoot the messenger. But then how will you receive messages?

        • nuno santacana

          I don’t recommend Thom. It has a focusing issue.

          • Ah, some more of your respect.

            Sniping is what you’re doing. Trolling is not what I’m doing.

            • nuno santacana

              There are about a dozen links to your website in this post only. I don’t need to say more.

              About you and NRadmin sharing info (I guess you mean my e-mail and/or my IP), are you sure this is legal?

            • Just testing to see if anyone could post as Thom.

              How do we know this is the actual Thom and not one of his disciples defending him?

            • @nuno santacana

              You don’t get it, do you? Links aren’t just about promotion. Since much of what I’ve written on the subject of left sensor mis-calibration is on my site, NOT having a link means that someone would not actually be reading what I wrote before making up their mind. Second, I’ve been on the Internet supporting Nikon equipment since 1994 (yes, 1994). I made the assertion then and I stand by it today that anonymous posting doesn’t help anyone validate whether the assertion might be correct or not. Since day one I’ve included my Web information in my signature and in my forum, newsgroup, and other postings. This allows someone to actually look at my site, my credentials, my information, and form an opinion as to whether it might be worth considering or not. I have not posted anonymously in 18 years, and I’m not going to start now. Consider the alternative: I could have posted anonymously “Nikon D800’s have a left sensor calibration problem.” Would you believe that? No, you probably wouldn’t. You’d reply that it was a Canon Troll trying to screw with the forum. I actually have something to lose in this game: if Nikon doesn’t sell D800 cameras, I don’t sell D800 books. So do you REALLY think that I’d talk about a problem and stop recommending the camera if there wasn’t actually a problem? Seriously?

              @Fake Thom
              Yes, that’s one of the problems with most of the Internet. There are no adult monitors in the room. Back in the mid-90’s some of us came up with a method of detecting whether someone was who they said who they were. Writing styles and word usage are hard to fake. It can be done, but usually isn’t, and not without any consistency. At the risk of offending myself, I can completely dismiss Fake Thom as the real Thom because your answer is too short ;~).

            • Ron Carroll

              @ Fake Thom

              Man, you’re wasting space here.

              @ Thom Hogan

              Thanks for your patience with some of the silly comments here. And an even bigger thanks for your work, on your website and in publishing your books. I have your books for the D3, D7000, and D800 and they are terrific; nothing else like them available anywhere.

            • Ron Carroll

              No, THIS is wasting space!

              Lot’s of love,
              Fake Thom.

            • nuno santacana

              “I can completely dismiss Fake Thom as the real Thom because your answer is too short ;~).”

              I’d add Fake Thom lacks loads of self-promotion too.

              I appreciate your sense of humor Mr Thom 🙂

        • Fred

          Congratulations Thom on keeping your head when those about you are losing theirs.
          You have my utmost respect on the way you have (are) handling the issue.
          Guess that some have lost focus completely – left, centre, and right. To top it all the bottom is falling out of their world – or is that vice versa?

          • peterw


      • iamlucky13

        This is a question that shouldn’t need to be asked, as the answer is self-evident.

        The people who care if Thom recommends it are people who go to Thom’s site looking for advice.

    • rich in tx

      who the heck is ‘thom hogan’?
      what kind of name is ‘thom’?
      why would I make my purchase decision based on the opinion of someone named Thom?
      Have you actually handled a D800? I have owned many nikons including the D700 and the D800 is the best camera nikon has made yet except POSSIBLY the D4.

      • Djhsjd

        Most people complaining about this “issue” haven’t even owned wmthe camera and are sprouting conjecture or out and out lying I suspect.

        I do feel for those who have the issue (lemons happen occasionally) though.

        • At this point I’ve collected hundreds (yes hundreds) of examples showing the problem. There’s an amazing consistency to the way the problem exhibits itself, which allowed me to ask the right questions and find out more about what likely happened.

          While I’m sure there are people out there amplifying the issue who don’t own a D800, I can say with certainty that there is a very large population of people who have cameras that were affected.

          • Djhsjd

            Are people sending you this information or are you testing them yourself? Could it be that only the small amount of people (hundreds out of thousands of cameras isn’t a huge amount) who legitimately have the problem are reporting it to you?

            I’d never call “hundreds” of people reporting a problem as “a very large population of people who have cameras”

            How many THOUSANDS of D800/E have Nikon sold? You’d know more than I.

            I’m not saying it’s not a problem. Just NOT EVERYONE HAS IT and I feel it has been blown out of proportion to the real numbers by internet sensationalism (not accusing you of this, it just happens).

            • I’ve never asserted that everyone has the problem. Indeed, if people would actually take the time to read what I’ve written, I wrote that BOTH of my D800 cameras are free of the problem. Like a lot of you, I initially dismissed reports of focus problems as just another one of those Internet noise things that happen when new products come out. The D800 AF system is quite different than early Nikon AF systems, so anyone upgrading from anything other than a D3 series, D300 series, or D700 body would need some time to learn it. Even those users would have to adapt to the new controls.

              But as I do EVERY time a new camera comes out and I receive complaints about it in my In Box, I actually take the time to try to correspond with those folk. The reason is that if they’re not understanding something, perhaps I can use that misunderstanding to add a section to my books so that others don’t misunderstand it.

              However, very quickly in this case I was finding that it didn’t seem to be misunderstanding. So I started having people do tests and I tried to get my hands on as many D800 bodies as I could. When I discovered two with real problems that were the same, that was the thread that unraveled the garment. I was now able to direct people in their testing and had a real problem I could try to track back into the hardware. Which leads us directly to the focus sensor calibration tables stored in the camera during assembly.

              As for numbers, Nikon says they can make 25,000 D800 models a month. A couple months of impacted production is 50,000 cameras. If I did an n-sample test I wouldn’t need more than 20 to predict to the population. Other types of surveys would need more responses. But generally you don’t need large numbers of samples to get high confidence levels to populations. Many of the polls you read in the papers are 1000 people out of a population of about 300 million. (And before a statistician chimes in and says my poll isn’t n-sample, yes, I know that. It’s another reason why I didn’t want to publish a number, because people would misinterpret it. However, as I wrote elsewhere in this thread, as it turns out the number my survey came up with agrees with a number I got from a source that should know.)

              One reason why I haven’t published the numbers from my survey yet is that I DIDN’T want them to be sensationalized (yes, that implies that they’re big).

              Elsewhere I asked the question: so how many problem cameras would it take before you got upset with Nikon? 50? 500? 5000? 25000? all 50000? This is not a meaningless question. I think we’d all agree that 50 out of 50,000 is just random noise and to be expected with a new product. I think we’d all agree that 50,000 out of 50,000 is a complete and utter cover up. So what’s the number where you’d draw the line between “it’s not really a big thing” and “OMG it IS a big thing”? I know where I drew the line, and I’ll eventually report it. But I’m curious for all those still defending Nikon to fess up and state a number.

              That’s the scientific method after all: hypothesis/test.

    • > Maybe people cancelled their orders due to left focusing issue? I know thom hogan isnt recommending this camera anymore!

      I doubt that is the reason why the camera is suddenly in stock. I’ve been predicting that the D800 would be readily available by the end of July and that the D800E and D4 would be some time in August. Simply put, supply is catching up with demand.

    • Jan

      I don’t know why whingers are saying Nikon is sweeping things under the rug.
      I buy the D800, it has the AF issue. I call Nikon, they say bring it in.
      Problem solved.

      Do they need a recall for this? The difference is so small, I wouldn’t have picked it up if I didn’t read about it.

  • Marc

    Reduced or no waiting time will have several reasons: new products on the horizon, summer time is vacation time, Nikon recovery regarding its production, then I also think that the many people like to see how the D800 focus issue is going to develop. Who likes to buy a camera one has to send in for repair or adjustmemt right after buy? At least the last reason is for me to wait and to see how Nikon will handle the problem in the future.

  • Anonymous Maximus

    Maybe with or some others, but what about real physical stores?

    I don’t like to buy a $3000 product from internet. Internet purchase is rather for low-value items. I wish to step in a physical store, pay & feel the package in my hand right at that moment !

    • wublili

      (small) Physical stores was since the beginning the best place to get them.

      It was amazon and other big internet sites that had huge waiting list.

    • Duh. I order online so I don’t have to pay the sales taxes on it. The gov’ment (local, state, and feds) gets their fat grubby fingers on enough of my money as is. If Apple and GE can get away with reducing their tax footprint by hundreds of millions of dollars with sneaky accounts and lawyers so can I by hundreds of dollars by buying from out of state vendors.

      • none

        Just as a point of reference, the current financial crisis in Greece was caused in large part by people skirting the payment of taxes.

        And for your *future* reference, when it finally does come to the U.S, I am going to be looking at *you*.

        That is all.

        • Calibrator

          There’s a difference here:
          The Fantastic G is acting perfectly legal as this tax loophole is legal – until they close it (not likely).

          The fine people of Greece, however, mostly avoided to pay taxes they are legally bound to.
          Their reasoning is that when millionaires and most entrepreneurs can exercise tax evasion they are in every moral right to do the same.
          Of course they are wrong.
          They still have to pay taxes – like rich people to the extent of the law.

          The problem in Greece lies with their entirely corrupt state and its incapability to get the taxes from practically everybody (especially including the rich) and their unwillingness to prosecute rich people.
          You could also say that the Greece tax office is only fair in letting the poor escape, too, when the rich are not bothered by them.
          However, legal it ain’t!

          • > this tax loophole is legal

            Incorrect. It’s called “use tax” and it’s a self-registration tax (you’re expected to self report and pay it). Use tax is now a line on the income tax forms of 22 states. For some of us who run businesses in some states, we’re liable for it on a monthly or quarterly basis and a few states are now beginning to audit people who report no use tax.

            It’s not a loophole, nor is it legal to avoid the tax.

            Now, we can debate whether there should be a use tax and whether we should be taxing the poor and the rich alike (sales tax and use tax are regressive), but it’s the law in virtually every state and has been since the Supreme Court decision concerning tax nexus for mail-order catalogs was decided what, 30+ years ago.

            • Calibrator

              OK – thanks for explanation.

              This immediately brings up another question:
              So why isn’t this enforced via the stores, like in the EU?
              If, for example, I buy at Amazon UK I will get taxed like in my own country (Germany).

            • @calibrator

              The answer to that question is a very long one. This is a battle that’s been fought in courts by the states for 30+ years and they’ve lost every battle. We have something over 2000 sales tax authorities in the US. You may remember that our nation was founded under “no taxation without representation.” There are components of that in our founding documents and subsequent laws. My state, for example, has just ignored the Supreme Court’s ruling on this issue and determined that I work for and represent a physical location for Amazon and B&H (and any other affiliate link system I might belong to). That will be overturned in court at some point, just as it was in North Dakota, Illinois, Colorado,

              The correct response would indeed to set up a standard collection agency nationwide. However, the states have resisted that for years. This, too, gets back to a founding issue in the US: something called States Rights. There’s a fear by the states that once they cede authority to a central agency that they lose control. Indeed, they would, but they’d also get a clear way to collect the revenue they seek. Moreover, some states where cities and municipalities have separate taxes fear that some of those taxes wouldn’t be collected. That’s probably true, too, as there’s no easy way to determine what taxing agency is involved. You’d think, for instance, that a postal office ZIP Code would determine what taxing authorities are present for a shipping location, but you’d be wrong. Houses on the same street and in the same ZIP Code can have different taxing agencies. So a central authority would want to simplify that, especially since some of those taxing agencies constantly change.

              I’m sure we’ll get to a central taxing agency some day. There will be a lot of screams from both sides when we do. But it’s inevitable, especially given that one of our parties insists on “no tax increases.” Collecting sales tax that is already due would not technically be a tax increase, so it’s the best way they have of moving more money from people’s pockets to the government while sticking by their restrictive stance.

              In short, we have a very messed up system right now. But it won’t stay that way.

            • Calibrator


            • TheFantasticG

              Yup. I won’t disagree with Thom as he is correct, but as much as I already I pay I do NOT feel guilty one itsy tiny wee little bit. I sleep very very well. Like I said, if the Gov’ment wants more money they can get rid of all the subsidies and tax breaks for the major corporations out there who have awesome lobbiest. I don’t have lobbiest so I’m gonna do what I want to lessen the enormous burden that government is on my wallet. Don’t like it? F^#k you.

          • politico

            ahhhh, it is being caused by everyone being on the payroll of government & the remaining majority being on government assistance. Just like Oregon… the state budget is in the red because of PERS. More money is paid out each month for pensions than is coming in. Change the tax code and we won’t have to take advantage LEGAL loopholes.
            Also, if you’re so concerned about folks taking advantage of loop holes…. call your Congress Person and get the illegals out of America

    • bob d

      I don’t know about other regions of the world but my local camera store in St. Louis, MO. has had D800 “in stock” for a month now. They have had D4 “in stock” on occasion since late April when I bought mine – those are not big sellers so they keep one in stock and order another one as soon as they sell it, but it doesn’t take them too long to get replacement stock.

    • tom

      My local store has had both the D4 & D800 in stock for several weeks now.

  • Wes

    I love my D800E. Just sayin.

    • Most D800 work fine

      Same here. I love mine so much. All it’s perfectly working AF points just bring me joy.

      No joke. I also love my D800 😉

  • Fox Moulder

    I have never been so nervous about getting a camera (D800) in my life.
    I haven’t bought it, will not buy it till al the issues are solved.
    I remember getting my D700 with confidence, i didn’t even know there was a nikon rumor website or websites arguing about canon or nikon.

    I don’t even look at these forum websites or pay so much attention until the D800 arrived.

    Why ? Because i am so comfortable with my D700, it’s so perfect. I want to upgrade to the D800 but it’s just scary with all the complaints.

    Autofocus is extremely important with my shooting for clients (which is why i’m scared of the d800) The d700 had the best autofocus for what i do.

    What i’ve come to realize about these forums are that a lot of hobbyist buy these camera even if they know it has a problem, there’s a huge difference between buying a camera for fun and buying a camera for actual professional work.

    I never thought i would be scared to buy a nikon product.

    I’m only scared because i only have and work with a D700.
    What if i upgraded to the D800 and run into a bunch of problems on an important job.

    What i’m trying to say is i think i have lost a little bit of confidence in Nikon after the release of the D4 and D800 (only because of the little errors and mistakes they have made).

    I’m sure i’m not the only one who feels this way.

    It’s just a little sad that they also can’t even admit to their problems.

    It’s ok Nikon, we still love you..just talk to us a little.

    Agent Skully

    • Axel

      You seem “scared”, “afraid” and “nervous” about a lot of things … Which fits the
      late majority or “laggards” profile on the standard product adoption curve :

      My best advice would be to forget all of this and buy a good camera when it is in the middle of its lifecycle, not at the beginning of the adoption curve. So postpone your choice of 6-12 months and all of your fears will have disappeared (the AF problem will be fixed and you will know if the D800E is a success or not)

      A bit like you did with the D700 (maybe, I don t know when you bought it).

      • Fox Moulder

        You are absolutely right.
        I bought the D700 a year and a half after it came out.

    • lock

      Well Skully, I’m an amateur but I’m not a stupid one and I do use my cameras with pro lenses etc. How many fun hobbyists also use fast wide angle primes and zooms like the 24-70 ? If fthey have it, most of them have it for a reason, indicating they know what they are doing.
      To me, it’s not only a focus issue that should not be there. It should havee been fixed in the factory. If not, Nikon should acknowledge that there is a problem. They should inform the customers how to check it, or offer a free e check at the service centers. Of ourse, followed by a fix or a new one body tested andproven not to suffer from the problem.

      But Nikon is hiding itself. It shows no responsibility whatsoever in this matter. That’s why I’m not buying the camera. I just do not trust the company anymore.

      • Fahrertuer

        So far the only D800 I’ve seen was in the hands of some person with more money than brains.
        I was on a photowalk in a nearby park when this guy walked up to me and started asking me questions. They say there are no stupid questions, but all those questions could have been answered, if this person decided to read the manual and some basic tutorials. Stuff like “how do I focus on a certain element of a picture” or “how do I get an unsharp background but a sharp forground”
        And his kit was definitly on the expensive side. D800, 24-70mm 2.8, 70-200mm 2.8, 14mm f2.8 and 300mm f2.8 VR

        • Geoff_K

          I call shenanigans on your claim of so many lenses with so many stupid questions. Next time dont make up such a long list of lenses the person was carrying.

          • Agreed – shenanigans.

            No one causally walks around with that much heavy glass (especially a 300 / 2.8) if they are a casual (and completely uneducated) shooter.

            Probably the reason Fahrertuer hasn’t seen many D800s is because most of them are being used by pros or serious enthusiasts shooting nature, studio, and not on walkabouts (although I do take mine out quite a bit in NYC to shoot architecture).

            • I don’t know, I use mine as a walkabout camera all the time. I’d do a photowalk with it as well (if I liked doing photowalks… I don’t),

              and the minimum kit you’d find me with is a 24 f/1.4g and an 85 f/1.4g. I don’t find his claim that preposturous at all.

              I once had to help a guy turn a camera on… a EOS-1DSIII and about 25k worth of lenses. More money than sense.

              And yes, I do actually have a D800, and yes, I do actually shoot:

        • Captain Mal

          There are no stupid questions…. Just stuipid people asking questions.

  • kevin

    Mansurovs Photography told me that he will start a petition to show nikon needs to fix this left focus problem. Perhaps, we can also ask thom and rockwell post petition on their website as well. I wish i could do something for nikon owners and protect nikon’s future image. As a simple person, im here writing this comment, and hoping my nikon friends to lend Mansurovs your support!

    • If you have a left focus problem with your D800 than you can send it into nikon to get it serviced… so whats the point of the petition? Any new production D800’s are being fixed before being shipped out.

      Ken Rockwell, people still go to this guys website for advice… All that guy does is try and convince you that you DONT need pro lenses and that a “do it all” wide to telephoto zoom lens is the only lens you will ever need. lol oh and you don’t need to shoot in raw… I think my favorite line he said was “canon’s 5dm3 had better high ISO than the nikon D4” WRONG

      • LeGO

        Tell that to a Nikon D4 owner who sent back his D4 3 times now to Nikon for repair and getting his D4 in worse shape than the last time he sent it in. After waiting for over 5 months to buy a D4, his D4 has spent almost 2 months with Nikon with no solution in sight.

        • JustThinkin

          But aren’t there always going to be faulty products even with a Canon or Hasselblad. I foresse more problems with DSLRs releases in future as they encorporate more software. Simply because all (ALL) software comes with bugs. It sthe nature of software development. One just hopes most of the major features is sorted by release time. But guaranteed Canon, Nikon DSLRs will inevitably have more
          release bugs, D800 being no exception.

          • LeGO

            Bugs in software is unavoidable. With more devices becoming more reliant on software, it is inevitable that hardware problem will become unavoidable. When this happens, an effort to correct the bugs is needed at the earliest possible time. Communicating the problem, the efforts to correct the problem then finally correcting the problem is the essential sequence of addressing the bugs.

            What has Nikon done? Despite being made aware of the problems months ago, it has chosen to keep silent. Many of its service center claim that they do not know of the problem, or when they “fix” the problem, the problem remains or even worsens. Some Nikon service center have fixed the problem while other Nikon Service Center proved incapable of solving the problem despite the camera being sent back to it multiple times.

            Nikon’s contemptuous attitude towards those that have purchased its products is what is in issue here, not that software bugs have occurred. What this has resulted is a lot of ill will against Nikon by buyers of the D4 and D800 who have experienced this problem and which remains unsolved to this day. There is also now doubt and apprehension in the market about buying these Nikon products. And as Thom Hogan pointed out, this issue will fester for some time to come and will impact on those who bought these products when it is time to resell these – even owners who do not have this AF-issue with their cameras.

            Nikon could have addressed these issues squarely as it did with the recall of defective batteries. Instead, Nikon has chosen to hide this problem. The market will eventually punish Nikon for this. Nikon being made to face this issue in court will undoubtedly teach Nikon a lesson or two on how to handle this problem and not treat its customers so contemptuously the next time around.

      • Booyah

        Why do you even care what his opinion is? You obviously having a raging hard-on for the camera and he doesn’t. Get over it.

        • MikeV

          quite the contrary… I don’t need all those megapixels and would have preferred a cheaper D4 like camera.
          I don’t care if Rockwell doesn’t like the camera but when you make outright lies about a camera’s performance than he should be called out on it. Sounds like you have a raging hard on for him, that’s why you are getting defensive over my statement.

    • HTML

      [sarcasm]I’m shocked. A famous photo blogger using this “issue” to get attention![/sarcasm]

  • Rock mock well

    Biggest group of fear-mongers and haters I’ve heard convened on the net. This would be similar to holding out on a purchase of a new car that sells at a steep discount because the cigarette lighter has issues. Just buy the camera and get those beautiful pictures, you’ll forget about the cigarette lighter when you see the images.

    • BartyL

      Well I don’t smoke and I’m waiting for Nikon to release a camera which doesn’t have a cigarette lighter.

    • Geoff_K

      More like the rear window will not roll down on the car.

    • Miha

      Focus problem on camera cannot be compared with lighter problem on car, more like car brake problem… 😉

      • peterw

        you think? the shutter works, great images…
        a car without a brake is more cripled than that.
        No, I think it is the left front door which won’t open, so you have to enter from the right.

        (the guys in England and far east are lucky 🙂 )

        • Rock mock well

          Good get guys, I thought this comment section lost their sense of humor, good to see. The rear window, door are good analogies, but the way so many have reacted you would think the engine was replaced with a rubber band or you had to Fred Flinstone the car with your feet.

          • peterw

            (I would make sure not to buy a 3000 euro fred flintstone car, nor a 3000 euro car which needs climbing in through the window 🙂 )

  • MuttonPuncher

    One thing to consider now that Amazon has the D800 & D4 in stock is there return and exchange policy is rock solid. If for any reason one is not satisfied with an Amazon order they will exchange or refund with no reservations. So if one orders one now and it has the focus issue problem or any other for that matter, instead of returning to Nikon for them to repair, just return it to Amazon for an exchange.

    • Agree


  • MuttonPuncher

    I love that the greedy bastards that made multiple orders on the D800 to sell for profits on Amazon and eBay are now going to have to eat it.

    • aznpoet


  • axe retro

    The new batch of D800s seem to be fine. My friend and I got them from Best Buy and I checked the focus points and everything seems crystal sharp. No need to worry I would imagine since the “out of stock” wait must have been to make sure this issue has been fixed.

    • Reilly Diefenbach

      A breath of sanity in an insane world, thanks.

    • 中國人

      I got one of the first D800 in Hong Kong and one of the 2nd batch of D800E to hit HK (so fairly early) and both mine are perfect on all pOints (tested with 14-24, 24-70, 28 1.8 and so on).

      So it’s not just the new ones. Most of them have no issue in my opinion. I think some people were just unlucky to get a small batch of problematic bodies. Defiantly not worth fretting about if you haven’t gotten your yet. 🙂

  • NikonGuy

    Currently in Germany it is possible to get a D800 immediatly – but not in every store and in many cases not at Nikons regular price. Many stores just try to make some extra money (about 100 to 500€) if you want have the cam immediatly. So in my opionion there are still waiting lists and insufficient stocks…
    SO NIKON: JUST GIVE US A D600 FX Cam… Hope to see this thing in cologne at Photokina 2012 which i’m definitly going to visit…

  • `/1nc3nt




    • Geoff_K

      your AF may be fine, however your keyboard caps lock is stuck. ;-P

      • peterw

        Geoff, I wonder if this guy/woman speaks english:
        look at that name… this message is not coming from this world… 🙂

        • `/1nc3nt

          ha .. ha .. ha..


          yeah, i always get annoyed with people who keep complaining about anything.

          btw: i am from mars

          • spock


            You remind me of a pre-teen goof , with nothing constructive to say, get out of your moms basement and contribute somthing to the discussion.

          • peterw

            I guess I’ll go to Mars, if I need a D800, and when I need it fast 🙂

            (one would expect Spock to be more friendly with you, being a fellow allien 🙂 )

  • My D800 came in stock on July 1st and did not have the left side focus issue. If wait times are dropping it is simply that supply and demand are meeting a balance. One should also take into account that many waiting for a D800 have multiple orders and are canceling the extras. There are also the eBay thieves that purchased a D800 for resale early on but have now cleared out of the market. I don’t think the D600 has anything to do with this at all.

    • kevin

      I got my 2nd d800 on july 18th and it got left focus problem. I only see the problems on 50mm or wider. maybe your didnt use the correct lens to test out the problem?

      • I tested it with a 50mm f/1.4 G, the same lens that is said to be used by Nikon for calibration repairs. Perhaps you are shooting in the dark.

  • Alan

    My D800 has the left AF problem but I’m waiting until I hear people are satisfied with the repair before sending mine in. It costs loads of money to ship and insure that beast soni don’t want to have to send it in 4 times! Get it together Nikon!

  • cyclop20

    Have mine D800 last Thursday serial number begin with 801xxxx, the battery is still in the defect batch (E/F)!!! Surprise!! Went to Nikon centre to exchange a replacement, from the serial number (20110730DAxxxx) get know it is actually an old stock battery…
    Left focus issue can’t be proven since I don’t have any fast wide lens to test it, my 24-70 work perfectly with it with any focus point.

  • rotebro

    I think people finally came to realize that the picture matters more than the pixels. The sales of 5D Mark III increase month after month, while the sales of D800 rapidly drop. Nikon needs to release true replacement for D700.

    • Sylvain Larive

      I think people just realized they should all become philanthropists and donate all their money to solve world hunger is more likely than what you’re saying.

      Let me rephrase that for you. You’re HOPING people realize that 36MP was a problem because for you it somehow is and that Nikon releases a lower MP camera with all your wishes on it. Well, I hate to be bold but buy a D700… What is wrong with the D700 if you want a lower MP camera? Great deals to be found and NO AF Issues. I love the idea of higher MPs so as soon as I feel confident all the initial bugs are ironed out and I can pick one up locally, I’ll pull the trigger. But I wont make bold statement like ” YEAH! People all over the globe are now realizing the potential of megapixelzzzzzzsss!”

      There is a right tool for everyone, just find yours.

  • jb

    At, a swedish major internet reseller D800, D800E, and D4 are reported as in stock. Looks like the supply is filled up even in northern Europe.

  • peterw

    In Holland no D800/D800e in store yet at the major suppliers.
    Nikon Europe has just moved to a new location, so that might be… well that should have affected Nikon Sweden likewise, thus, no idea why not yet over here. Perhaps they serve Germany first, since N. Holland is a daughter of N. Germany? 🙁

    Good luck to all who want to buy something new, but don’t dare to… 🙂 I have two fine camera’s that work great, and neighter is older than three years… My beloved FE2 was four years old when I bought it :). … (yes yes, I know, lousy comparison)

  • Pablo Ricasso

    WTF people. Just go into your local store with your lenses and shoot the damn thing. Either it works or it doesn’t. And if you cant tell, well then…

    • Any Anon

      They won’t allow it with a brand new camera in an unopened box !

      • Pablo Ricasso

        Have your credit card ready and tell them you’ll take the floor model.

  • PhotoGradStudent

    Although I do believe there to really be left focus problem with some D800s, I tend to think of the majority of the BS to be fearmongering. My D800 and D4 are perfectly fine and my friend’s D800 is fine. We ran the tests immediately due to all the claims going online. When you read forums, it sounds like 75% of cameras have the problem. Not the case.

  • I just experienced the lockup problem with my D800 twice today. This is AFTER updating the firmware fix. Anyone else experienced this? Also, a weird issue – a couple of times ( 2 shots out of a couple of hundred in low light) seemed to have switched white balance and I got a couple of really warm shots. Needless to say I was shooting fixed WB. Anyone else have this? It’s not a big issue for me and I love the camera to bits, but it’d be good to get it sorted.

    • RedTheLobster

      I updated the firmware as well as have experience a few lockups when I turn on the camera. The green card activity light is on and doesn’t turn off. Turning off the camera doesn’t help and I have to pull the battery. I have a SanDisk Extreme Pro 64GB SD card and a 16GB SanDisk Extreme Pro 16GB card. Annoying, but I’ve never had the D800 lockup in use. I have about 12,000 shots on the camera so far.

      Shooting, I’ve had a couple extreme overexposures and a couple of corrupted images where a colored band appears on the lower 25% of the photo and a couple where the lower 25% of the photo is shifted from the top (like you cut it and moved it to the right).

      Clearly the camera is a little quirky, but it still performs pretty well!

  • doug

    I’m happy for those who ordered a D800, but sadly those of us who have been patiently waiting for a D800E will need to keep waiting.

  • Oldrendog

    my d800 is fine no left focus problem

  • FX DX

    I tried to test the left focus issue with my 24-70 and I don’t think mine has the issue. I also have 16-35 f/4 lens, but I think to reproduce this issue you need 2.8 or a faster lens. I will give it a shot with 16-35 this weekend. Overall, I am happy with the results I am getting with my D800.

  • Scales USA

    The issue is the world economy. Sales of luxury photography equipment have plummeted and inventories are high.

    Expect prices to continue to drop via extra big discounts and sales.

    • Big J

      Well, yeah…. Kinda obvious. But it depends on the item though because in this case the inventory is low and prices are from steady to higher than normal due to demand. Canon for example is feeling that and dropped the price on the 5D Mark III dramatically from $150 on Amazon to about $600 in other places (body only of course).

  • Big J

    Well I have to admit that even though the D800 was quite the pioneer this year in terms of new tech. It’s a great pre-cursor to the D600 in terms of fixing software bugs for future products. Although it’s disappointing in the first place that a few of these expensive cameras came with such a bothersome defect, good thing that in future releases it should be fixed. It must’ve been pretty hard to foresee such a defect especially when Nikon is a very well-known company in the D/SLR world. Sorry for talking about another product in this thread, just can’t help but find some form of optimism in all this.

  • RedTheLobster

    My D800 (Serial #306xxx) might have the left-focus issue, I’m not sure. I’ve tested three lenses and here’s what I saw:

    85mm/1.4D @ f1.4: Is backfocusing on 4 left-most sensors. The middle sensor and first onne from the left are fine. Shots were taken at 5ft and 75ft.

    20-35mm/f2.8 @ 20mm/f2.8: No problems at 5ft and 25ft.

    135mm/f2 @ 2.0: No problems at 5ft and 75ft.

    Beats me why I’m getting different results.

    • Could be you’re not actually testing for the problem, but performing focus on more random subjects and getting more random results. The “backfocusing” word you use is one clue. We’re not actually looking for back or front focusing when we look for the problem. We’re simply looking to see if in a very restrictive test you get the following pattern:

      IN IN IN (Live View)
      OUT IN IN (Phase Detect)

      As I’ve noted in my articles (still on the front page of my site), there are quite a few other factors that can come into play if you don’t do a test that isolates to one variable only. From my research and testing it’s clear to me that if you perform the tests the way I suggest, you get either the above result or IN IN IN and IN IN IN (with IN having some small margin of error). In other words, cameras with the problem stand out completely from ones that don’t. It’s not subtle.

      The unfortunate problem here is that autofocus ALWAYS has some tolerance to it. Thus, you could just have a camera/lens combo that needs some AF Fine Tune or have a lens with field curvature, or…well the list goes on and on. It’s not unusual to find camera/lens combos with small focus issues. That’s why I needed to know what the real problem we were looking for was before I could describe a test that can be done to isolate whether a camera likely had that problem or not. But as I note, the problem, when present, is not subtle. If you do my test the way I describe you’ll get a very clear result for a problem camera.

      • RedTheLobster

        Hi Thom,

        First off, I really appreciate your work and comments.

        Regarding my testing, yes I guess it’s not as complte as it could be. I didn’t use a tripod for example, but used a fast shutter speed and took three shots per sensor location.

        For the 20-35mm@20mm/f2.8 and 135mm@f2 I shot the center and each of the left sensor locations. I was planning to do the Live View test if anyone of the images were OUT. None of them were, so I comcluded to test on those lenses.

        For the 85mm@f1.4, each of the left sensors other than the first one to the left of center were way off with Phase Detect and pefect with LiveView. Although I didn’t use a test pattern and I had to move the camera a bit to get my test subject to cover the sensor, I believe I followed your test advice correctly. I also turned off lens correction as rack to infinity before each shot of 3.

        Many thanks for your hard word in bringing this issue to light!

        • Big J

          Nice lenses ya got there.

        • problem?

          Hang on, the “problem” is suppose to only be a “problem” when using wide lenses, but you’re saying your 85 1.4 has this “problem”?!

          I suspect it’s the shallow DOF causing your “problem” not the AF system.

          • I’m not sure where the “only with wide angle lenses” notion comes from. It is easier to test and see the problem with a fast 24mm to 50mm lens, but the problem itself would impact every lens.

            One reason why I don’t recommend telephoto lens testing for this is that it starts to put you far from the test targets and alignment of the sensor parallel to the targets gets more difficult for some to get right. If your targets aren’t parallel, you can’t read the results correctly.

          • RedTheLobster

            I’ts most certainly not a depth of field issue with my 85mm @ f1.4. In all cases the left of center focus points (well the first one left is fine) severly back-focus from the target. In my 75 foot test, the depth of field should not be too small and the target was my wife’s car door which didn’t provide any focus issues with the center and right focus points. On the left-ones, focus was way out and the actual sharp focus point was 6 feet behind the car on a fence. It’s so obvious it’s off, it’s not funny.

            Using Mr. Hogan’s testing method of using LiveView shows the car door handle is nailed for all focus points.

            I’ve used this 85mm lens for a while with great results and it may sometimes miss focus a bit as all auto-focus lense do, but never this extreme.

            The issue isn’t of much importance to me since I usually use AF-S and sometimes AF-C and utilize single point for AF-S and 9 point for AF-C.

            I also tested my 28-70mm/f2.8 @ 28mm/f2.8 at 20 feet and 5 feet and it’s fine. At this point I guess I don’t really car about this issue since most of my lenses aren’t affected and I never use the left-points anyway. Will it be a problem when I want to sell on eBay Maybe, but I’ve never sold anything on eBay. 😉

            Thanks to everyone for your input on this isue. The discussion has been great. And Thom, again, thanks for your site and reviews over the years.

  • RAWShooter

    Yea! I have one delivering tomorrow via Bummer I wanted to get it from B&H but they said my order wouldn’t make this round. Oh well. At least the got my sb-910 & Nikon 70-200mm f/2.8G so I don’t feel too bad.

    I’ll let all you skeptics know if I have any blur

  • Martin

    My D800 shipped from B&H today it was ordered 26 Feb

  • Ricardo Philippi

    My D4 – Today from B&H !!!!
    Ordered Date: 02/09/2012
    Order #: xxxxxxxxxx
    Order Type: WEB
    Order Status: In stock, order sent to warehouse

  • what about D800E from B&H? Last shipping is …?

  • trialcritic

    I have a D800 with no problems. I dropped it once (more than 5 feet height on a rock in a hike) and it works fine. I understand that one camera without problems does not mean Nikon is doing a good job. However, people who claim that D800 have problems must have statistical backup for their statements. This is not by looking at people who claim issues but by getting a random 3 groups (from different sources) of 10-20 cameras and testing them. If all of the 10 cameras in the 3 groups have the same ratio of problems, then it is a valid issue. This is termed k-fold cross-validation in statistics. Any other mode of testing is suspect. So, disregard anyone who claims issues without data to backup claims.

  • disiderio

    Good to see Thom fighting the good fight and taking a stance on his website. It would be great is Ken could do likewise and if dpreview for instance could tow the line as well. I don’t think it’s an overreaction. For this kind of money, I do think users deserve better QA and responsibility from manufacturers.

    I held off on buying the d800, primarily for financial reasons. Now that I do have the money to buy one, I’m holding off, because the thought of getting a defective camera and then having to deal with Nikon’s service centre really puts me off. I have dealt with them before, and their service is horrendour.

    I would really love to know when the problem was rectified and which serial numbers are affected. For now, my d700 is doing a superb job and producing beautiful images. It’s just a shame that I don’t want to take a risk just to make some enormous prints which I have anticipated making.

    Keep going NR, Thom. 🙂

    • Thom’s #1 fan

      Since Thom fans seem to also be Ken fans I can I assume that Thom is also a well known internet troll? 😛

      You admit you don’t own the camera and are holding off on a purchase because of this issue yet you don’t call this an overreaction?!

      Yes for the money people deserve cameras that work, and yes the (small?) number of people who have this issue have the right to be a bit mad. But is it widespread? Are most people happy with their cameras and don’t have the problem? Who know for sure. I know I’m happy with my D800.

      I feel I see a pattern developing here.

      People who OWN the camera are posting “I have no problem with my focus” (some aren’t but the majority seem to be).

      People who DON’T are posting “I’m holding off because of this focus issue” (and saying they’re not overreacting).


      Seems to me there’s only a small number of people reporting this as a problem (probably contacting Thom and others) and therefore people are running scared all over the place.

      I’m not defending Nikon. I think this is an issue for a bunch of people and it would be nice if it could be narrowed down to a particular batch of cameras. HOWEVER it seems to be a random problem not related to serial numbers or anything. Leading me to guess that it’s the result of random “lemon” cameras getting through the Quality Control system.

      This is gonna happen and if enough people are searching for a problem (however hard you have to look to find it) it’s gonna come out.

      As for putting off a purchase etc. because of this “issue” that’s up to the individual. Personally I’d not put it off. I know no one myself that has this problem nor have I come across them outside Nikon Rumours and a few photo bloggers claims.

      Not saying it doesn’t exist, I just wonder how much this really is an issue.

      Would be nice to know how many D800/e owners actually have this problem.


      • Fred

        Yup, problem with stats is that they can be used in a manor that proves a point – even if wrong.
        In the US there are people that report that the issue has been fixed and others that say it hasn’t – on multiple attempts. That’s in The US. Europe probably likewise.
        So it appears that ‘the fix’, which appears to be recalibration using specific equipment is not widely available in ‘the first world’.
        Now the US and Europe are amongst the most technologically advanced so what happens in the rest of the world then?
        The issue is bigger than ‘I’m alright Jack’.
        So yes, a ‘Not recommended’ from an internationally read website is correct and ‘Buy at your peril’ is the correct analysis not ‘It can be fixed – well in my neck of the woods anyway’ – so go ahead and buy.
        That’s simply ignoring the facts.

      • Let me reiterate: this is a random problem only because one of the machines on the assembly line appears to have been misprogrammed. It would NOT be a random problem for the cameras that went through that machine. It’s not related to serial numbers because those apparently aren’t tracked by the machine (they might not even be assigned to a camera at that point in the assembly process).

        Suppose we have three machines behind three curtains. Customers come up and pick a curtain to go through and press a lever on the machine. One of those machines delivers a shock to the user. The other two give them a treat. There are two statistical probabilities here: (1) 33% of the folk who participate get shocked; and (2) 100% of the folk that pick a particular curtain get shocked.

        Now, if you’re in group 2, you think there’s a real problem. But if you weren’t in that group, you don’t think there’s a problem. Oh, did I tell you that you paid US$3000 to pick a curtain? ;~)

        The question at hand here is how many machines were there, and how many people went through that one curtain before they fixed the machine to give treats, not shocks? That’s why I asked the question about how many would it take before you believe Nikon had a problem that they should have been more proactive about? 1%, 5%, 10%, 25%, 50%, 100%?

        I know that when I used to manage high tech manufacturing operations, my goal was 5% problem reports on all initial shipments FOR ANY REASON. That could be a poorly printed manual that didn’t get caught, a malfunctioning product, or just that someone returned it because it didn’t work the way they expected or they decided they didn’t need it. That’s not the number I used in changing my assessment on the D800 focus issue, by the way. So which is it: how many defective units would Nikon have had to produce before YOU’D make a statement that there’s a real issue here? 1%, 5%, 10%, 25%, 50%, 100%, what’s your number?

        I’m seriously curious about that. As I noted earlier in the thread, I think we’d all agree that <1% is ignorable and likely just normal random assembly problems. And that 100% is not ignorable. Somewhere between those two numbers is a threshold where silence becomes a problem. So what's your level?

        • trialcritic

          Please look at my comment. If you have data to backup your claims (based on cameras tested), you have a valid point. Did you get enough cameras such that there is a probability that at least a few cameras could have come from the wrong machine? Did you get all these cameras tested? Did you do the k fold cross validation?

          • Trialcritic

            Very nice, you have proved my point. You have no data and are a mature reviewer. Get lost.

          • BartyL

            Pissweak. Really pissweak.

            ADMIN: Please be aware that some pathetic turd is impersonating Thom Hogan and remove the posts.

            @Trialcritic: You really think that was Thom Hogan? Really?

      • Disiderio

        Thoms#1 Fan,

        The fact that I’d be forking out $3,500 and then possibly having to deal with Nikon’s service desk, whilst my d700 is working fine means I have a little time to burn before jumping the gun.

        I wouldn’t call it an overreaction, I’m just being a little cautious especially if in the mean time Nikon has identified the problem in the manufacturing process, rectified it and future batches are free from focus issues.

        I’m not losing sleep over this, I’d rather be taking photos but I will keep a close eye over how it is handled before forking over some hard earned.

  • vgfl

    Still no news from preorders on D800 was never in stock, preorders from 23rd of March at least are not fulfilled.

  • Alex

    I just tested my D800 with my 14-24.

    On a tripod shooting a test chart on the wall. All focus points are fine at various apertures and focal lengths.

    Tried my 24 1.4 too, no problem there.

    Tried my 24-70. Also no problem.

  • ledean paden

    ordered my D4 from amazon yesterday July 25, got it this morning. Cancelled from other internet site that told me it would be another month at the least. ordered it feb 2 from them.

  • Mike

    Did anyone else get a D800 survey from nikon? The worst survey I have ever taken. Besides the fact that the software is so buggy I have litterally answered the same question 4 times because it keeps jumping back at random intervals, many of the questions do not even make sense
    For example: How important is this feature 1-7 (1=bad, 7=good). So is the question whether I like the implementation (which good or bad makes sense) or importance (in which case what is good, what is bad)?

  • David K

    The D800 is again back ordered at Delivery estimate is only August 1, however.

  • lorenzo

    @Thom Hogan

    Wow, what a blog war has Nikon created us! We should be grateful to them 🙁

    Few questions for Thom:
    I am in a waiting list for a D800E; how will I know if the problem no longer exists when my camera will be delivered? Should I remove myself from the list and cancel the order? I know Nikon can fix them (so they say) but I wouldn’t want to go trhough the hassle of testing, proving that the camera fails and send it in on my dime…

    As you said, Nikon will never come up with: “Now all the cameras are O.K.” obviously for the reasons you explained above. Can you or the NR Admin tell us that or probably not because of potential liability issues?

    At this point I must agree with you Thom and NOT buy the D800/E.

    What are your answers? Thanks.

    Kind Regards,

  • Refurbished D800s

    B&H said that the returned D800s go back to Nikon, true?
    Nikon no longer can sell them as new but must sell them as refurbished.

    As I haven’t, has anyone saw any D800 refurbished anywhere?

  • Bruce Wayne




    • Agree

      Bruce you are right and so is Thom, however:

      1. If Nikon keeps the silence these complains will never end.
      2. If Nikon admits the problem they must recall all the cameras.

      The fact is that nobody knows 100% for sure if all of them are affected and if those that say don’t have the problem is because they haven’t test it throughly.

      • Fred

        Well you’re not Thom but I guess the ‘queer’ bit is true for you though.
        Blogs should have some restriction rules like:
        1. Having an IQ over 50
        2. Being polite and having a sense of decorum
        3. Not sabotaging or assuming other’s good names
        4. Being a valuable member of the human race.
        5. Lack of childish attitude.
        6. Absence of a criminal record or patholgical disorder.
        Enough to make a start.

        • lorenzo

          how can you state that? If you are correct I am totally with you. NR Admin should be able to identify these people from the email, put a filter and disqualify them for good.

          BTW, Thom (real or faked?) didn’t reply to my questions above.

  • Bruce Wayne

    Hey Thom,

    Can you tell us what stores have the new batches of the d800 or the stores that actually tested the camera ?

    • random

      He probably cannot, but read here that some of the latest batches still have the issue; it appears like it is a random defect… or do they all have it?

    • Fred

      Good news!
      It appears, from random sampling, that non of the new arrivals have the left focus issue.
      However, there’s now a right focus problem.

      • random

        Just wait for the next to the next arrivals and even the RT AF problem will go away – minor thing: there will be a center problem.

  • My D800e doesn’t have any focusing problems or a green cast on the screen. It’s the first Nikon I’ve ever owned and the best DSLR I’ve ever owned, too. I can’t get over how amazing this camera is. I’m still keeping my Canon gear though – just in case :p

  • pen43

    Hello Admin, several people have asked you to organize a survey on the topic “My D800 has the problem of the left AF point” (about the D800E – separately) or on “I’ll buy the camera only when Nikon announced the AF problem and call the serial numbers.” Please …..
    Maybe the company Nikon begs you not to do it?

    • No, NR is an independent site – Nikon doesn’t talk to me at all. I am not sure what will we achieve with this survey. Obviously there is a problem and as far as I know Nikon will start fixing it soon.

  • Apparently Amazon has not reached the end of the pre-order list. As of right now (7/30, 430 EDT) they remain out of stock.

  • Aleco39

    18 D800 in stock at Amazon right now! (07/31, 5:20pm EST)

    • flanker

      12 left……

  • flanker

    on also in stock.

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