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Nikon claims that the greenish D4/D800 LCD screen is more accurate than the D3s/D700

Nikon's response on the green cast present in the D4/D800 LCD screen is that this is not a defect. According to emails from tech support, the D800/D4 LCD displays are more accurate and set to have a better colors reproduction. The display color temperatures in the older D3s/D700 models were slightly higher which made the images to appear somewhat bluish. In other words, the problem is not with the D4/D800 but rather with the D3s/D700 - the new Nikon cameras have a more precise reproduction of white and colors (as defined by the sRGB color space) visible to the naked eye when compared to earlier models.

There is a separate thread on the NR Forum for D4/D800 issues reported by readers.

Images credit: Benjamin Brolet

This entry was posted in Nikon D4, Nikon D800. Bookmark the permalink. Trackbacks are closed, but you can post a comment.
  • Vin

    This reminds me of looking at Samsung vs Sony TV’s & monitors. Wow the pitch looks green! on that one, or the sky is way blue on that one? I never plan to leave them as is,. I wonder what the D3200 will look like on the LCD. I want to see more examples. Skin is really important to get right in all lighting conditions. the little LCD on the back is just a preview in RGB, you
    Can adjust you color profile, also do you plan for a CMYK print? Or C-print? With film, the 3X5 little print where never right. We never believe the polaroid 4×6 pull on the film back, 4X5 view camera,

    What about the D800 lock up? Low battery? Static charge inside? Or over heat protection? I am not buying the protect the user answer? Ha ha ha, hmm?

    • burgerman

      Mine works perfectly, no lockups in 1300 shots so its not a soft/firm bug.

      Some CF cards seem to cause it. According to others. So likely its a memory card compatibility or error issue. My D700 used to do it very occasionally with a cheap ebay card in it. (Adata 16gb)

      Maybe an incompatible memory card controller chip on the card or a card that isnt quite as good as it should be with big files and high write speeds.

  • WSY

    I really do not know what the issue is there. It is not that bad an issue and I have never deleted a photo based on the colour on a camera LCD before. I use it to check the focus and composition and know very well the accuracy of colour reproduction on those LCD are not going to be accurate.
    At least we are not having light leak issues :)

    • http://www.chrishutcheson.com Chris Hutcheson

      Same here, and to be honest, I haven’t noticed this at all on my D4, and I’m shooting in the same (theatrical) environment consistently enough – along with another much more experienced shooter (who also has a D4) that he or I would’ve picked up on it if it was an issue. I generally only worry about composition, focus, and to some degree exposure when reviewing my shots.

      • darren

        Being in the wedding business it’s a pain to not have your color correct at the time of shooting. This is not something fun to deal with. Yes we can all color correct, but it’s nice to get as close as possible in camera.

        • Claude

          Read the colour issue carefully. It is not on the actual file it is the way the image looks on the camera LCD.

          • Daren

            You read carefully what he wrote here.

          • Eric

            @Cloude. You should read carefully what he wrote here.

          • Tom

            be careful with colors or go for canon lol…

        • MikeV

          As a wedding photographer.. shouldn’t your computer monitor be calibrated to whatever printing company you use…
          For example I get prints by WHCC and they sent me free 8×10’s to calibrate my computer monitor to match their prints as close as possible…
          So in theory, it really shouldn’t matter what the lcd looks like if you are going to have to change it anyway on your computer monitor to match a printing house… and if you shoot raw its really not an issue at all

          • John M

            No. Your monitor should be calibrated properly.

            Messing about making it look like a print from one particular lab is not the way to do it. You use the lab’s profile when exporting the file. If that doesn’t match then you use a better lab.

            • http://www.robertash.com Robert Ash

              Correct. Calibrating to a specific lab also doesn’t work well when you print your own images. Or when your monitor self-calibrates with its own proprietary software and does not have all the controls needed to calibrate all factors, which is true of my Eizo.

              In addition, monitor calibration is difficult because the lighting conditions under which you view the print can vary, which can throw off the colors.

              The way calibration is meant to work is that each device should be calibrated to the same industry-standard targe outputt. If the devices are all properly calibrated to that standard, then they should all match as perfectly as the differing devices can physically allow.

              Labs asking customers to calibrate to that lab is a way to lock in customers and/or have the customers compensate for lab calibration deviations instead of the labs compensating. I use WHCC at the moment, too, for the record. I do my lab-specific calibration using Photoshop adjustment layers in an action I created.

            • MikeV

              I still think if you shoot in raw you should 100% fine. Shooting weddings I don’t always have the time to set my white balance and if it doesn’t look right on my camera monitor it takes a second to pick the correct white balance in light room when I import the photos.. sorry, i just don’t see the issue but to each their own.

        • Sunil Singh

          Is your point not moot considering that the display shows a jpeg conversion which would be different if shooting in RAW , or am I wrong?

        • Shasta_D

          What about using an Expo disc and setting a Pre white balance?

        • vertigo

          But Nikon says the D800 display is more color accurate. The D3s looks a little too cool. If that’s true, then the D800 should be better for wedding photographers.

    • Richard M

      I agree that this isn’t important unless you need to take images straight out of the camera. It is usually necessary to adjust colour balance for the final output space anyway.

      In any case I don’t see a green cast. Looking at the two comparison shots it looks clearly to me that the D3s has a blue cast. Look at the brick work, floor and skin tones.

      When I look at the LCD on my D800, I find it a pretty accurate rendition of the scene in front of me. Without any in camera enhancement I find that the colour hue of the JPG is close to reality although a personal preference is probably for some more saturation.

      • Richard M

        My wife disagrees with me. She says the D3s looks more like how she see the world. Then she adds “but how am I supposed to know what the actual scene looked like”.

      • Richard M

        I’ve just been out to check this again with my D800. If I compare my LCD against the actual subject that I have just photographed, the hue is spot on. I certainly don’t see a green cast. Surely comparing the LCD to the real subject is a more valid test than using even an accurately profiled monitor.

        Comparing one camera to another simply shows they perform differently but not necessarily which is a more accurate rendition. Will still need to profile for the output space whichever camera it is.

    • http://www.glamfoto.fi HG

      I agree, that it’s better to have the screen show the colors correctly! It’s the same thing with screen resolution. You might not “require” 912,000 pixels, but it’s much nicer and makes things easier during shooting. And if you use live-view a lot, then it is even more important, because colours do matter in composition, and seeing them correctly isn’t something you can totally overlook.

      • Darkness

        That’s the point, the D4 does show them correctly, took me a week or two to get my eye ‘in’, its progress.

    • Kotozafy

      I have neither a D3 nor a D800 but looking at the posted sample screen images, it appears clearly that the skin of the model is quite blueish on the D3s screen and very natural on the D800’s.
      Issue solved for D800. Issue open for D3/D3s/D700 !

      • Jan

        They really need a calibrated monitor to compare against the two. And we don’t know they were shot at the same WB etc.

      • WSY

        That awkward moment when you realise everybody says the D800 is neutral and the D3s looks blue, you find yourself saying the D800 is green and the D3s looking neutral with a slight shift towards red.

        But wait.. originally people said the D800 is green! so now I am confused.

        Wait… was there a green cast to the room where the above picture was taken? and what was the WB setting on the camera when shooting?

  • Jesus_sti

    +1 since you shoot in raw, WB it’s important. LCD screen can be usefull for jpg (tiff ????!!!???) shooting, but go buy coolpix they have better Jpg :P

    • Jesus_sti

      isn’t important *

      • MikeV

        i second that

  • http://walomi.blogspot.com walomi

    I do both. I shoot in raw and jpeg. However, coolpix won’t have better jpg. And, it’s so pointless that you say one of the featured functionalities in camera is useless while the camera should really emphasize on all its issues.

  • Funduro

    Hopefully my D400 will not suffer from this issue.

    • D800 like a boss

      Or lack of issue…?

      • Pat Mann

        Or lack of D400?

        • http://StevenGeorges.com Steven Georges

          +1

          • simpleguy

            +1

            • Me

              Jesus…imagine D400 entering a non-related thread. What’s next something else that doesn’t exist??…like say Jesus?, oh wait.

            • enesunkie

              @Me ,
              It happened with the D800, it will continue to happen with the D400 and soon you will be seeing “Where is the D7100″. It’s a rumors site. People don’t primarily come to it for information on what exists but for what doesn’t exist. It’s best just to ignore it.

            • D700guy

              I believe this is true. Nikon can’t produce or deliver timely products any more. D4, D800/E, D400, D7100 are all going to be a farce. I have accepted that while although I pre–ordered in good faith on the first day pre-orders were available, I won’t receive a D4 until sometime next year, and a D800E well into the summer and maybe further out. This has been such a huge disappointment to me. That Nikon would grant NPS members indefinite ability to order at will and take away someone’s place in line, even though that someone like myself has paid in full and Nikon already has my money. They should allow NPS one buy, just one preferred buy and then that’s it, get in the back of the line like everyone else. As it is; an NPS member can wake up today, order a D4 and have it in their lap by next week. But guys like me will be waiting until long after the thrill of having anything new to the market has come and gone, and will miss out on all the upcoming events of the season. This is a lousy system and totally unfair to faithful customers such as myself who have stood by Nikon for years.

    • Chupito

      Lack of D400

  • gl

    So… if the LCD tint issue doesn’t explain why d800s aren’t out and about, what does? Have any left the factory since inventory?

    • Richard M

      I guess so. I’ve had mine a week. Ordered mine from WEX (UK) on the morning that pre-orders opened. They are shipping. It’s just that demand is huge because it really is as good as Nikon claims. I have owned many cameras over more than 40 years including medium format and this is easily the best so far. I will probably sell my medium format kit now.

      • gl

        Good to hear that someone has gotten one since the initial shipment. I too preordered mine the day they were released. I can’t wait to get my hands on it.

        • Richard M

          WEX told me that they took a huge number of orders on the release day. I believe mine was in the first 50 but not to sure exactly how many ahead of me. I think my order was supplied from their third shipment.

  • The Nikon Color

    The new super accurate screen really does a great job displaying Nikon’s inaccurate colors!

  • http://www.luxicraft.com Luxicraft

    I totally buy this explanation from Nikon. I’ve consistently found a slight green cast in shots taken with D700 and D3.

  • Doctor_EVIL (Russia)

    already there was this news earlier

  • http://www.allengraphy.wordpress.com allen23

    this is what I thought as well, if it was LCD issue then anyone should be able to reproduce this easily. Just copy the same file into a TF card, show it side by side next to D700 and a Mac on LCD you will see the graphic on D800 is closer to what the picture would be like on a Computer screen. Worst case scenario here is this dude’s D800 is faulty

    • ShaoLynx

      You mean: put it next to a calibrated and profiled Mac, right?

      • Mac the Metrosexual

        … and only Mac since no other computer screen can be calibrated?

  • http://nicolaiecostel.blog.com inginerul

    I have had the opportunity to use the D3 and D700 for about 4 years now. Also, I have had the opportunity to test the D4. Nikon is talking rubbish, the screen on the D4 is horrible to an extent that even proper exposure evaluation becomes a challenge. It’s a rubbish screen.

    • GeoffK

      “rubbish camera” … great news to the people that want one to know you wont be ahead of them. Move along and find a camera you like AND can afford. ;-p

  • John

    If there is a problem with the screen why pretend that there isn’t? I am a wedding photographer and it is a problem for me not to see the colours as accurate as possible on the screen.
     Sometimes I am embarrassed  to walk around with my Nikon camera. Not because it isn’t  good but because I don’t  want to be associated with the hordes of morons that a lot of Nikon fanboys are. The comments I read, sometimes about Canon are so thick,  I think about Nikon fanboys as some sort of village idiots or something. Insecure individuals who constantly need the confirmation that they have the best camera brand out there. Just go out and use it and leave the forum to people who has something valuable to say. 
     No disrespect intended to normal Nikon user.

    • ShaoLynx

      Come on, John!
      The things we read here on NR are not all that bad.
      So the N-fanboys are raving a bit…
      After all these years of being in the underdog position, the roles are most clearly reversed. We all like that. And if you compare this with the poisonous comments on CR regarding the DXO-scores, then you’ll notice that there is a magnitude of difference, or two… in ‘our’ favour (regarding kindness).

      • John

        ShaoLynx, it is ok to be happy about our brand doing well, but there is no reason to be an idiot about it at the same time. In terms of screen accuracy…I recently got my hands on my work colleague’s Canon 60D. Yes it is a entry level camera but I wish my Nikon had a screen this beautiful, high resolution and crisp. I don’t really care about the fact that it is an articulated one. My point is that I don’t find Canon users raving about it…much anyway.
        I am still waiting for my Nikon D800 and I will not be happy if 3000 dollars camera comes with crappy screen. I will not switch brands not because I have a lot glass but because I like what I have and I don’t need anybody to tell me that. However if there is something I don’t like about my camera I will not pretend not to see it. 
        Nikon get it right!

        • Not Surprised

          John — just keep trolling. Something smell rotten here:

          A wedding pro, who is “ashamed” of his camera, because of random comments that he personally seeks out (since its his choice to be on the forums).

          Troll much? Its probably a 5DMIII owner who is pouting about D800 DxO still.. either that or someone mentally disturbed. Who is “ashamed” by internet forums? Go to Apple and Samsung forums — same thing. Go to PC and Mac forums — same thing. Blue-ray and HD, blah blah blah. Only wackos or trolls are so sensitive. The rest of us are just having fun.

          • GeoffK

            Since you posted in this forum you ARE associated with idiots like “us” .. welcome to the pool, just dont pee in it.

    • Darkness

      Easily embarrassed aren’t you?

    • MikeV

      John, I wish i could find you this website (i forget what it was called) of a blogger who just curses out nikon users and gear with his rants. Point being.. you are going to have idiots on both sides ranting and raving about who has better equipment and so on… You know if the 5Dm3 scored better then the d800, the canon forums/blogs would do the same thing nikon users would do… Brag about it… some people are immature, but trust me its in both camps, not just nikon so get over it

  • http://www.tracymaisch.com Normal Nikon User

    Ah! It’s not a bug, it’s a feature.

    • Not Surprised

      “Green” is CALMING and soothing, didn’t you know?!?! =D

  • ShaoLynx

    Hey, where are the comments from the impatiently waiting D800 preorderers?
    Did everone get his? That’s great.
    I know I did. For the record: I ordered it from my local camera store on the day the D800 DXO-score was announced on NR, 23-03-’12) and I got it last friday.
    Really stoked, put in the fully charged battery from my V1 and started shooting right away.
    Happy playing to you all.

  • http://www.audioguy.co.uk simonhowes

    Had a video shoot yesterday, measured a custom white balance and everything looked tinted green on the D4 screen. We were shooting to a Ninja so we could correct colour or slight deviations in post.

    Got home, played the video to my grade A Sony CRT, colour was perfect.

    • Apollo

      I’ve found the same thing. I tried D4 and I found that the screen is tinted green but it shows the real look. I have D3s and D300s and I’ve found that the screen of those are slightly blueish. And I often found myself adjusting the WB at home in the LR to match in the real situation (to the warmer).

  • Aperazzo

    What would proof the LCD is broken/ wrong/ off-specification or in general no good is if in a few months a new batch appears that shows no trace of this green cast.

    Don’t have the money lying around now to get a D800 but if I had, I would not give it even the slighest thought: I’d get one…

    Let’s be real: how important is such a little screen having a green cast if you going to do post production work anyway? Except then of course for getting an idea of composition and sharpness of the picture. I’ve only ever been shooting digital but wasn’t it once the case that you’d have no clue at all what you had shot untill the film was developed and you got your prints???

    • John

      Once upon a time we lived in caves…

      • Caveman

        ….and made beautiful art under the warm ‘greenish’ light cast by
        our torches. Ahhh, THOSE were the good old days

  • R!

    The D800 colors are better: that is the correct answer !

  • Cam

    And all your monitors are calibrated are they?

  • John

     It is ok to be happy about our brand doing well, but there is no reason to be an idiot about it at the same time. In terms of screen accuracy…I recently got my hands on my work colleague’s Canon 60D. Yes it is a entry level camera but I wish my Nikon had a screen this beautiful, high resolution and crisp. I don’t really care about the fact that it is an articulated one. My point is that I don’t find Canon users raving about it…much anyway.
    I am still waiting for my Nikon D800 and I will not be happy if 3000 dollars camera comes with crappy screen. I will not switch brands not because I have a lot of Nikon glass but because I like what I have and I don’t need anybody to tell me that. However if there is something I don’t like about my camera I will not pretend not to see it. 
    Nikon get it right!

    • R!

      WRONG!! I have the 60 D since 2 years, I also have D7000 D300s D90 GH1 GF1 G3 and have used and abused 5DMrkIIs and D3s,and the Canon lcd is pleasant because swivel ,1 000 000 dots ,3.2 ,very bright ,wich iz good in sunlight.
      BUT!!!!contrast and colors are just not on pare with the real picture that you’re actually taking ,but It’s verry flating !

      • John

        Maybe in your eyes the screen of 60D is not that good but I found the colours to be accurate.
        The screen on my D700 is not that fantastic, I really do hope the D800 that I am still waiting for is going to be an improvement in this area as it is in many others.

        • R!

          Colours are ok ,but the contrast and brightness are higher compare to the real level of the picture you’re getting !

    • GeoffK

      second time you posted this in this thread … copy and paste much ?

  • Mike

    With Nikon you have two options:

    do you want people on your shots look like chickens (D800)
    or like aliens (D700)

    • http://www.amanochocolate.com Art

      I choose aliens. Pictures of aliens are worth more than pictures of chickens.

      • http://www.allengraphy.wordpress.com allen23

        are you sure bro? by saying “get paid” I assume you mean getting lock-up in area 51 and brain washed?

  • David

    Why are there 135 comments and still nobody has posted “proof” one way or the other.

    Take a shot of a grey card or colourchecker on the d800, then put it next to a calibrated monitor and have a look. Hell, take a picture and upload it. Any green cast should be obvious. And if you happen to have a d700 around, put it side by side with the calibrated monitor. It should be clear if the d800 is green cast or more accurate.

    Issue solved.

    • http://photos.teomorabito.com Teo

      +1

    • Aperazzo

      Someone buy David a beer please. I’d do it but I don’t this he’s from around my place…

      + many

  • derWalter

    one screen shows the jpg, the other the raw… reason for it?

    • Richard M

      Interesting point. I have a Vosonic media player that I use for in-the-field backup. I usually shoot both JPEG and RAW and the media player gives different colour for the JPG and NEF. I assumed that this was due to their NEF codec (which it probably is) but the NEFs are bluer and the JPGs greener! Must have a look at D800 NEFs on it (not sure if it is compatible with these though).

  • http://www.gogo7188.ca/jrphoto/ Joe

    doesn’t look too green to me, personally.
    just a little warmer.

    and the controversy is… where?

    • Hom Thogan

      This is the moment to consider monitor calibration as a must and not an option ;-)

      • http://www.gogo7188.ca/jrphoto/ Joe

        all calibrated over here

  • Big Eater

    Doesn’t anyone set the white balance from a calibrated gray card anymore? The physiology of they eye-brain interface makes it very difficult to accurately judge colors from the screen.

  • Ivan

    I am waiting for my D800 and reading all this I am became a little concerned…really for a 2599GBP I don’t wish to have any issues with the screen.

    • Robert B

      Don’t ask anybody here for an advise, we are all in denial and take everything personally when comes to Nikon.
      I love my Nikon d7000 but i wish i had Leica M9, by the way.

    • Hhom Togan

      Test the AF of the camera in AF-S mode if it locks focus but keeps fine tunning it then you will have the same issue me and other people had with the camera ( I sent mine back and kept my D3x and D3s)

  • Richard M
    • Richard M

      Sold for £3100 (3100 GBP is about 5000 USD).

      • Funduro

        WOW someone has a very fat wallet. Good for them to select the D800 to spend it on.

  • Tom

    I don’t have either a D4 or D800, so I can only go by what I see in this demo image above, but I can tell you from just glancing at it that the photo on the D800 is not showing as realistic color reproduction as the D3s. The model is standing in front of a window, therefore this is natural light. I have NEVER seen a green light (maybe orange or yellow or red) cast onto a metal duct like that from natural light, ever. It doesn’t happen in nature.

    • Darkness

      Don’t just glance, what screen are you looking at this forum at? My new Samsung LED is totally different, so is the iPad 3 so what?

  • Damian

    Well one way to truly check the color issue is 1,Use a white balance card preferably neutral grey color ( a piece of GOOD photocopy paper should do if you don’t have an actual photographers neutral balance card) .2, Set the camera up in your studio or a room with good consistent light. 3, Use the card and select preset from the white balance options in the camera and set the white balance using the card. 4, take a picture in that same room and include the card in the shot. 5, Compare the image on the screen to the actual subject matter and see if the color is off. If the picture is good stop complaining and go and enjoy your camera, if the picture is off then you know there is an issue and continue to step six. 6, Upload the image to a pc with a calibrated monitor. If the image is off on the calibrated monitor there is a problem with the camera and you can complain to Nikon, if the image is good on the calibrated monitor but not on the camera screen you know there is a problem with the screen and you can complain to Nikon . I am just surprised that Nikon doesn’t have a separate color balance setting to adjust the camera display tone.

  • Hhom Togan

    You see the green effect is a feature! not a defect….. (irony)

    Sincerely I’m glad I sent mine back and asked my money back, my “less accurate” LCD screens on my D3x and D3s are better.

  • http://none kerry33

    And after 4 years, only now nikon ‘blame’ d3s/d700 for not having
    An accurate color on lcd. They always talk rubbish, like when i sent my newly
    purchased D3 back then, after a day testing, i saw 6 hot pixel in dark area. The next day i went To nikon center and u know what the say? “Oh its normal to have hot pixel when u shoot at iso 2000 and above”-then refused to replaced my 2 days old D3.
    What a crap. They always have stupid excuses. And now they done it again. I’m not suprise at all! Nikon are a great brand. Its just a shame that some people working there are just plain stupid!

  • Charles

    Green screen? Not a problem. I am color blind and I can’t distinguish lighter shades of green. I had a very light green bathroom for several years thinking it was off-white. My daughter clued me in when she mentioned that some new towels didn’t go well with the walls.

    On the downside, post-processing is very difficult for me.

  • http://Nickkessler.com Nick

    Bs

    I own two d800s

    One has a greenish screen the other looks like my d700 did!

    Nice try Nikon! Not!!

    • EAJ

      Was the D800 with the greenish screen manufactured later (based on serial numbers)? Some people have suggested that the green tint may go away after the adhesive cures completely, as was the case with some Apple products in recent years. You’re in a good position to debunk this theory, if your camera with the greenish screen has an earlier serial number.

  • http://www.dmtimaging.com DMT

    Folks, this is a MAJOR DESIGN FLAW. I’m sorry, there’s no other way to say it. Now, how much it will actually affect any given photographer is going to be highly variable; it is clear from reading comments here and in many other discussion forums that a large number of D4/D800 owners SIMPLY DO NOT GET IT.

    The easiest way to understand the issue is to shoot a scene (in RAW of course; does anyone actually shoot JPEGs?) with a D4 or D800. Copy the NEF to a second card and also your computer with a *properly calibrated monitor*. Display the image on a D3-series or D700 body (set playback folder to “ALL” in the menu), on the computer and on the D4/D800 simultaneously. It is then VERY CLEAR that the new LCDs do not render proper WB. It’s GREEN. The older bodies render more accurate WB on their LCDs, period. This is compared to what matters, the ACTUAL IMAGE FILE; not what your lying eyes might think they see (LOL).

    I’ve confirmed this myself on two Macs (and a PC) and a pool of eight D3/S/X bodies (four of my own, my assistant’s, and a business ally). I also have a high degree of confidence (based on feedback from multiple dealers and multiple users) that ALL the new bodies render the same green WB; this is not a production problem from a supplier affecting a percentage of units, it is the actual DESIGN (which Nikon now corroborates).

    A camera that renders proper WB on the LCD is a BASIC, FUNDAMENTAL FEATURE for professionals. Why is this important? If you are mixing light sources, especially at high ISO, it is now VERY DIFFICULT to assess mixing ratios on the new bodies (this is at events; shooting tethered is a non-issue, of course). I have also personally experienced an art director asking me “what’s wrong with your new camera?” while shooting in daylight on a white beach (the sand was green…at least that’s what his lying eyes told him when he looked at my D4 display). And you sure don’t want to show a bride an image of her green dress during her wedding (I didn’t). As a full-time pro, this new LCD is simply UNACCEPTABLE.

    I will state unequivocally, just to be clear, that the Nikon D4 is THE BEST CAMERA I HAVE EVER USED, hands-down. The files are BEAUTIFUL, the camera is AWESOME. It does, however, have this one critical, irritating design flaw…whoops, I mean “enhanced gamut feature”. It looks like this “feature” is being handled the same why the D1 magenta cast was handled many years ago (for those of you who remember…and that, unfortunately affected the actual files until Nikon made a stealth update). I will not be buying more D4s or the D800E until this is resolved…and I’m becoming increasingly pessimistic that anything will be done.

    Very disappointing. Your mileage may vary, of course.

    • none

      I love how it’s a MAJOR DESIGN FLAW, among the many other definitive authoritarian statements in your post…and then at the end: “Your mileage may vary, of course.”

      Really putting your neck on the line there Mr. Pro.

    • Robert Capra

      I received the exact same email from Nikon in response to my inquiry with NPS and Nikon Technical Services. Preceding the more “faithful reproduction” response, I did receive two emails acknowledging my issue with a “please be patient”, we’re waiting for clarification from Nikon Japan. I assumed that to mean; “yeah, we know it’s an issue – a fix is on the way”. I was wrong, at least for now.

      As for just dealing with it, knowing that the files are actually great… well, that works until you happen to show the back of the camera to a client. The response wasn’t pretty. I really do hope Nikon can fix this. I don’t want to send this camera back.

    • http://www.novumlucis.com Dr SCSI

      @ALL, I received my D4 yesterday and I am NOT seeing the color casts which everyone is complaining about. With that said, everyone should realize, especially if you shoot in RAW, the LCD monitor displays a mini JPG version anyway. ANY picture control modifications you have set, WILL change the appearance of your images as viewed on the back of the LCD. I have tried the various settings, and much like my old D3, they tweak sharpness, brightness, contrast, hue, and saturation. There are six built in pre-sets, which are all selectable with a push of the picture control button and a rotation of the wheel; even very easy to accidentally mis-configure. Additionally, there is a new Auto white balance setting, “Keep warm lighting colors”, which also skews your view on the LCD if you don’t realize you set it. Under vapor lighting, this setting definitely had a green color cast when viewing the LCD panel on the camera. When I set the auto white balance to the traditional “Auto1″ and I set the Picture Control to “Standard”, the images on the D4’s LCD were VERY color accurate vs. what I saw, and the RAW files were representative of what I photographed with little to no tweaking required in post. I have a large X-Rite color checker around the house somewhere and when I get my D800 I will snap shot an image of the D4’s LCD in the foreground with the X-Rite in the background for all the skeptics out there; and yes, I know this isn’t an accurate test with reflected light vs. source light, but I will try to ensure the light on the X-Rite will have the same color temperature as the light falling on the back of the LCD panel. I personally think the main reason many people are complaining is the fact that it is simply different than what they have seen before (D300, D700, D3, D3S, D3X) and have become acustomed to dealing with. So far, I’m loving my D4 and can’t wait for its baby brother!

  • ToughSwede

    Where I work we have both the D4 and D800 available as demos so I’ve tried them both however not extensively yet. So far I’m really liking the high ISO video capabilities and 1,2-1,5 and especially 2,7 x crop modes on the D4 and since I do more and more video I opted for that one. I’ve seen something with the screen and colors but haven’t looked closely at what/when/how/why but I will make sure to investigate the green hue issue when back at work.

    IF the D800 and or D4 actually DO have major color problems it might be “ok” for those who shoot RAW. For video it’s another story. Seeing proper colors is really vital since those cameras don’t shoot video in RAW. If I’ll have to mess about fiddling endlessly trying to get correct colors on my soon to be D4 I know frustration will ensue. Obviously some playing around with settings will show which tweaks are needed in what scenes to get proper colors in relation what you’re seeing on screen but being able to match screen with scene is so much easier.

  • http://www.dmtimaging.com DMT

    [hitting head on wall]

    The D4/D800 DO NOT have “major color problems”. Only their LCDs do…the confusion surrounding this is one of the reasons I think NOTHING WILL GET CORRECTED. That. and not all of those that DO see and understand it will consider it an issue.

    Nick mentions above that he has two D800s that render WB differently on their LCDs…I have been trying to get corroboration of these sorts of statements for weeks now, because the implications are VASTLY different. So far, no one on the web has demonstrated this.

    Please post any actual visual PROOF of mismatched LCDs (same file displayed on different new cameras) here:

    http://forums.dpreview.com/forums/readflat.asp?forum=1021&thread=41133868&page=1

    Thanks.

    • ToughSwede

      @DMT
      “The D4/D800 DO NOT have “major color problems”. Only their LCDs do”

      Isn’t the LCD part of the camera? Isn’t the LCD your means of as accurately as possible finding all the settings to get as close to your final image/video as possible so that all work in post is minimized?

      I don’t regard myself as one of those that are confused, I understand that the pictures look good but the screen looks bad(in some cases). For those who DON’T only shoot raw photos for whatever reason this is an important flaw. I’m not saying you meant the color matter is a non-issue, just that I find you’re incorrect in your interpretation of what I wrote.

      @”all you it doesn’tmatter, just shoot raw-folks”:

      If someone with a supposedly bad screen shifts white balance in whichever direction and find that he/she gets a better image, this must mean that they have now tweaked the color the “wrong direction” just like someone with a bad calibrated monitor. When they get home and view their gorgeus video footage (on a well calibrated monitor) their actions in field will have caused a color inconcistency in post. With video(and jpeg), while color correction is quite efficient these days, an unreliable screen is still an unacceptable issue and it could potentially cause “major color problems” because of the way we might try to correct this issue in the field.

      No, some people do not shoot raw or just photos for that matter, what then?

      • Dr SCSI

        @ToughSwede, there is no perfect solution, aside from calibrating the LCD on the camera via a combination of picture controls and white balance settings for every possible light condition you may find yourself in. Just be sure to not forget your color monkey and Sekonic 500R Colorimeter everytime you go out shooting! You will never be 100% accurate and if Nikon says the new LCDs are better and more representative, I beleive them. From my first hand experience with the D4, vs. my experiences with my D300, D3, and D700, I personally find the colors more accurately reflect what I am seeing without having to fine tune picture control or white balance. I photographed a white curtain on a creme colored wall with overcast sunlight coming through the windows and white curtain. I was blown away by how accurately the nuances of the white were depicted. My settings were auto1 for WB and Standard for Picture Control. Last night, I photographed bright orange flowers on my dining room table which were being lit from two different energy efficient bulbs 15″ overhead. One bulb had a sickly green cast, the other a warmer orange-white cast. Again, I was amazed at the results; although I cound’t get the saturated red-orange of the flower petals to turn out like I would have prefered in camera, it was close enough for minor tweaking in post.

  • http://www.cmitsolutions.com/GoshenNY Greg M

    To make this is bit more scientific, I took each image from above separately, and in Photoshop applied Filter > Blur > Average. This yields a solid color the represents the overall color balance of the image. Here are the results:

    D800: D3S:
    R 222 220
    G 221 218
    B 210 217

    D3s
    R 220
    G 218
    B 217

    So both are very neutral relative to each other except in the Blue channel. The D3S is more blue (and neutral overall) than the D800.

    We don’t know what the overall color balance should be, but we can tell that the D800 is NOT biased towards green relative to the D3S. Which LCD has a more accurate Blue channel response we cannot tell from this.

    I’ll provide screens of this to the admin if he would like to post the results.

  • http://www.cmitsolutions.com/GoshenNY Greg M

    Just to clarify the numbers in my previous post:

    D800:
    R 222
    G 221
    B 210

    D3s
    R 220
    G 218
    B 217

    Read more on NikonRumors.com: http://nikonrumors.com/2012/04/21/nikon-claims-that-the-greenish-d4d800-lcd-screen-is-more-accurate-than-the-d3sd700.aspx/#ixzz1snP0jCfq

  • St no 22

    I own the d700 and the d4 and everything is dead on for raw and Jpg. I compared on camera and screen. It must be with certain cameras. My D4 screen is beautiful! So is my d700. I would still love to know what is wrong with the certain cameras!

  • http://www.dmtimaging.com DMT

    If someone can provide proof (here or anywhere) of variability in LCD display WB on the new cameras then we are talking about a VERY DIFFERENT ISSUE. I have seen some claims around the web but no PROOF. Until then, I will take Nikon’s statement at face value (all the new bodies are designed this way).

    And again: THE FILES THEMSELVES ARE PERFECT, JAW-DROPPING, GORGEOUS, ACCURATE, BREATHTAKING. The LCD display, not so much.

  • burgerman

    Point your camera at this page, auto white balance, and then display the image alongside the page you photographed, as well as comparing to the cameras LCD screen.

    All three show the exact same wite balance, on my 30 inch cerefully calibrated monitor. I use RGB, if it makes a difference.

    So its perfect. The d700 is the same on the dell 30 inch as the nikon rumours I photographed. But a tiny bit warmer on its camera LCD.

    Nothing to see here…

  • photonut

    Nikon’s response is a serious contender for the bullshit award 2012!

  • as in the song…

    How else would Paul Simon’s Nikon give him his “…greens of summer…” now that Kodachrome has gone out of production?

  • Joaquim Prado

    Isn’t this easily solve by a firmware update? Maybe nikon is waiting too long to ship cameras because are updating the firmware already so new batch will not have any issues! But this ait is killing me, they will start ship the cameras when I got back to home!!

  • Tiger1050Rider

    A real Pro shouldn’t care how the colours are rendered on the screen.
    At a wedding, all you are concerned about during the shoot is the composition and ‘white’ burn out. Pretty well everything else can be sorted in Post.

    Naturally, you will have taken a Calibration shot before and after the Wedding and you will be shooting in Raw probably with some level of underexposire builtin.(just like we did with reveral film)

    In Post on your properly calibrated PC/Mac monitor you can sort out any casts due to WB based upon the results of your test shots.
    To be honest, the last time I noticed a ‘cast’ on my shots was with my D1. Every since they have been pretty good.

    That is my 2c worth but everyone is different. IF this is the only ‘serious’ issue with these bodied then great. At least we are not having the light leakage issued that our Canon friends are having.
    One of mine (a sports Pro) is climbing the wall over his 1DX or lack thereof. He’s an accredited snapper for the Olympics and he’s been told that he won’t get his body until after the games are over. IMHO that is a bigger scandal than this. He’d desperately looking for a D4 for the games.

  • B!

    I don’t have one in hand but my logic says that if the screen wasn’t green anybody shooting it would not have noticed it.

    If you shoot a scene that doesn’t have a green tint and the LCD shows green ting its the screen. It doeesn’t really matter if the files on the card show the tint or not, a camera at this price point should not have ANY tint to its display.

    I am almost happy that i’m still waiting for my D4, Nikon should figure out the problems before my batch finally arrives.

  • http://www.dmtimaging.com DMT

    “A real Pro SHOULD care how the colors are rendered on the screen.” Along with exposure, contrast, highlights, shadows, whites, blacks and composition.

    Fixed it for you.

    • C-41

      Only noobs should care how the colors are rendered on a tiny LCD screen.

      I’ve been shooting weddings for 20 years. We didn’t get to see the colors until my C-41 was developed. And I did fine.

      If you’re relying on an LCD which you can’t recalibrate to your standards, then the problem isn’t the tool you’re using, but the Tool behind the camera

      • C-41

        Let it also be noted that the D800 in the photo above is showing the JPEG file whereas the D3X is showing the JPEG thumbnail in the NEF file…

        Again, not the tool, the TOOL behind the tool…

  • http://www.jeremycharles.com JRME

    I’ve rented the D800 and used it heavily (still waiting for my own). The screen was not a problem at all, did not seem too green in real world use. I shot with it side by side w/ the D700. Everyone should remember the LCD is simply a reference – a JPEG preview. Your NEFs look the way you’d expect when you open them. Regarding image quality, you’ll find the look and color very similar to your D3 and D700 scaled, however when you start working on the files, there is noticably more dynamic range and, of course, detail.

  • ICC

    An uncalibrated photo of two uncalibrated screens shows that they differ.

    I am amazed.

  • John Richardson

    It ain’t easy being green.

  • http://www.dmtimaging.com DMT

    Well, I’ve shot weddings for thirty years. I’ve also ran C-41 and E6 lines, and printed Type R, Type C and Cibachrome *extensively*…including (particularly) custom mural sizes from 8×10 film (negative and positive) for corporate clients…and ran a high-end, professional camera specialty store for over thirteen years, shooting and selling just about every kind of camera made, along with every kind of film (and sensor), along with running a custom color lab.

    Now, as a full-time pro (not just an “accredited snapper”), I’m telling you that the reports of inaccurate D4/D800 LCD WB are *TRUE*, and that furthermore this is a VERY IMPORTANT FEATURE to some users. Just because you can’t/won’t/don’t recognize it, or Nikon (essentially) denies it, doesn’t negate the reality of what is going on with these LCDs. They are GREEN.

    And even if you DO recognize it, it may still be unimportant to YOU, which is of course fine. However, that doesn’t mean that it does not have EXTREMELY HIGH VALUE for other pros; suggesting that accurate LCDs are unimportant is disingenuous at best. This is a REAL ISSUE.

    What is VERY INTERESTING are the continuing anecdotal accounts of accurate LCDs in this and other threads (and, particularly, the mismatched D800 LCDs noted above by Nick). However, given that NOWHERE on the world wide web has ANYONE posted any definitive proof of this (although there are many examples of green LCDs), I will *continue* to take Nikon at their word until I see otherwise. Believe me, it would be MUCH easier to discover that my D4 is a lemon and simply exchange it. But that’s not what NPS nor my dealer is telling me (I already sent my camera back…it matches all the others…and my dealer will still take it back at any time if I want as a defective unit).

    IF (and this is a very big if) there is variation in LCD production (and subsequent WB rendering), then this is a whole ‘nother issue (and a HUGE quality control problem for Nikon). I have seen NOTHING verifiable to indicate this is true but believe me, I’m REALLY INTERESTED. Plus, there are some accounts of color drift in these LCDs now, too…

    Again, YOUR MILEAGE MAY VARY.

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