Grey market Nikon D800 for $2,099.99 on eBay

A grey market Nikon D800 camera is currently listed for $2.099.99 on eBay. Grey market products have no US manufacturer's warranty. I think Nikon is clearing their D800 inventory to make space for the new D810.

Update #1 - the same store has the Nikon D610 (grey market) for $1,679.99.

Update #2 - Nikon USA explains "grey market":

Generally, a manufacturer works with a single importer who can sell and support their products in a given region. The importer usually has local dealers and distributors who resell the imported products; this is called a "distribution channel". Gray Market refers to merchandise that is imported and sold by methods other than these normal channels.

For local safety regulations and certifications (FCC, CE, UL, etc.) and government requirements a manufacturer provides special packaging (manuals in the appropriate language, power cables designed for the local receptacle, etc.) and product engineering designed to meet local codes. Manufacturers also have service and support agreements with the authorized importer.

Gray Market items are not designed to be sold in a particular market and cannot be supported by the authorized importer because they may not meet mandatory safety and certification codes. Because these items are not designed for a particular market they may not function properly, or the authorized importer may not be equipped to provide service, support or software.

With the opening of international borders and the use of the Internet to sell goods, Gray Market equipment has become extremely common in the photographic and consumer electronics markets. Many different types of equipment are brought into North America for sale without the proper documentation and US consumers do not always know what they are purchasing.

Because the resellers' cost is less they can sell Gray Market items for less. Unfortunately this price savings is only on the initial purchase; because service and support is more difficult to obtain it may end up costing the consumer more in the long run.

Who is the authorized importer of Nikon Equipment into the USA?

Nikon Incorporated USA is the sole authorized importer of Nikon Corporation of Japan for photographic devices. Nikon Inc. USA pays shipping into the USA, import duties and taxes, and provides service, support and downloads for these products. Nikon Inc. USA ensures that the products they import are fully certified and safe for use in the USA market.

Nikon Inc. USA cannot provide service, support or downloads for products that have not been imported by Nikon Inc. USA.

How do I know if my Nikon product is "Gray Market"?

If the deal was just too good to be true, it probably was. One of the first indicators that a piece of Nikon merchandise might be Gray Market is if the price is considerably less than most other resellers.
Additionally, a genuine Nikon Inc. USA product will include an Owners' Manual and Warranty Registration card in English. It will also include power cables (if applicable) designed for US style plugs. Any other language on the printed material or wrong cables indicates a Gray Market item.

Another indication of a Gray Market product would be photocopied manuals or manually created software CD's.Nikon Inc. USA always provides professionally printed or duplicated materials with genuine products.

What does owning a "Gray Market" Nikon product mean to you?

Nikon Inc. USA cannot provide any technical support or warranty service on Gray Market items. Additionally Nikon Inc. USA cannot perform any fee-based repair work on Gray Market items. Please do not contact Nikon Inc. USA for help with any Gray Market products. Please contact the reseller or importer of your Gray Market items for warranty and service information as well as software updates and downloads.

Does owning a "Gray Market" Nikon product mean I don't have a warranty?

No! All Nikon products come with a warranty by the manufacturer. The designated Nikon service center will always repair "in warranty" Nikon products and perform "out of warranty" repairs. If you own a Gray Market product it will need to be returned to the reseller or importer for service. Refer to your reseller or to the warranty cards included with the product for service contact information.

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  • Art

    It has begun ….. (Sorry, I couldn’t resist being first with that….

    • Marconi P.

      Sometimes being “first” doesn’t mean being right.
      You probably wish you kept your mouth shut before finding out the fine print dwtails about the sale as well as seller’s less than favorable feedback.

      • Art

        Well, I was primarily thinking of “it” being the dumping of the current crop of D800’s to make room for the D810s. A big move that must happen prior to the D810’s actual release.

    • John

      I bought one brand new gray market on ebay ($2099) last March 2014 and left focus issue is still the same. My D800 tested with Nikon 24mm f1.4G shows significantly out of focus when setting focus point on the left compared to setting focus point on the right or center. Obviously, Nikon did not fix at the manufacturer level as everyone has hoped. I don’t know how much to repair for it if seller does not provide repair service for that issue.

      • William

        If you D800 is USA version. I will cost about $230 + shipping for them to check the focusing issue.

  • Aldo

    where’s the d400, d710? /wrists

    • Larrry

      Have you checked Ebay? I’m sure there is a seller somewhere.

    • Global

      I would have bought a D710 (D810 with Df’s sensor), but Nikon decided to make a terrible/crippled Df instead and cater to one or two backwards looking users, instead of the much larger future-oriented user base. I’ll be buying a D810 to update my D700, because I don’t want to wait any more, but I don’t see it as a true replacement. I went shooting with the D700 tonight for the 4th of July and even with an f/1.4 lens, its just obvious that higher clean ISO is so incredibly important for making photography more fun. The D810 still won’t be close to the Df and the Df is not a proper modern camera.

      The best thing Nikon could do for FX is get a D710 out on the market that weighs as much as a Df with an upgraded Df sensor, but has all the capabilities and high-end parts of the D810, yet with 9 fps like the D700, given the lower MP density. And put in 4K, GPS, and Wifi for cripes sake. The old people got their camera and Nikon couldn’t even offer them a split screen. Time to think about how to grow sales with Millennials, who, yes, have money now, not just how to weakly satisfy the ancient market (and yet without so much as a realistic split screen option or even an aperture ring on their “retro” 50 1.8.. what a scam).

  • William

    I am in market for D800 or D800E. Going grey market worth it? This should be the latest batch of D800, chance of having issue is minimal?

    • Aldo

      I’d go for it… I’ve had good luck with cameras and they’ve never gone bad on me (knocks on wood)… in the end it’s YOUR money though… ps a lot of grey market dealers offer a side warranty also.. included.

      • William

        Like this one in ebay. The seller do offer side warranty. However, I am not sure their work is trustable. Like AF fine-tuning or shutter replacement.

        • Global

          Look at it this way — you can pay $800 for a US warranty where you absolutely lose the money…… or you can pay $0 for a free warranty, where MAYBE you have to pay $800 for some extra work.

          Shutter replacement costs less than $500 normally, so I wouldn’t be terribly worried, unless its a catastrophic failure.

          • Global

            Anyway, it depends on each person’s budget. Personally, I don’t like hassles.. I’d rather have 5 year warranty. ^^ But on the other hand, Nikon has been known to deny some warranty claims, saying it was dropped or water damage, etc. So, you know, most of the common repairs are NOT covered by warranty anyway.

        • PGi

          Get the d810, no comparison ,the original d800 is a flawed camera.

          • AM I Am

            Could you please point us to your full review of the D810?

          • finds Jokers

            says you – without owning either?

          • Global

            At $1200 more expensive, I think you could repair a D800 twice — if there is even any problem with it at all — for that spread.

            [I’m not saying D810 is not proper for some people (I’ll be getting it, having saved for over 5 years while using the D700). But for those who are budgeting, a D800 at around $2100-$2600 is an EXCELLENT deal, just as the D700 was when it hit $2100-$2600 5 years ago. It doesn’t always make sense to buy the “latest” — in fact, it rarely makes sense at all even slightly — its far more economical to buy half a generation or more back.]

          • Jorge

            I shoot with a D800. There is NOTHING wrong with my copy. The original D800 is NOT a flawed camera at all. Maybe some had issues, but nothing that can’t be fixed

            • Alpa Cino

              Not only not flawed, but best in class. Trolls.

          • Alpa Cino

            lol. I haven’t used the 810 big will say it’s better than a camera many professionals say was a revolution.

    • bob2

      Bigger question is whether seller is reputable. Google “getitdigital” and decide yourself. Usually new cameras have very thin margins so anything priced well below the big players (Amazon, BH, Adorama, Cameta, etc.) should be looked with suspicion. Imported/grey market lenses on BH and Adorama are a bit cheaper, but not 1/3 off (that’s more than refurb or used).

      It’s easy to make off-the-cuff recommendations when it’s not one’s money on the line.

      • Aldo

        your purchase is protected under ebay policy… trying to save money… or wanting to buy something at a cheaper price that would be otherwise not affordable is just fine. Nothing is for certain… recommendations are just that… recommendations.

        • bob2

          See the 47 negative reviews. If you are so sure, why don’t you spend your own money instead of just giving baseless opinions? Better yet, do some thinking and research before trying to sound knowledgeable.

          • Aldo

            you have to use some common sense… read the reviews? or in this case you can read the negative feedback… understand.. process what the negative feedback was left for.. .then make an assessment.. you suggest thinking.. .yet you seem to do little of it.

            • bob2

              Use common sense. Wish your comments would have some common sense too.

            • Aldo

              that’s the most vague response I’ve read in a while…

            • bob2

              You win at responding every post with something meaningless. Congratulations. You are the winner.

            • Aldo

              where is my cookie?

            • Michiel953

              I disagree. Aldo usually has something sensible to say. He also, and this may look like a foreign concept to you, has a sense of humour.

          • Aldo

            oh and btw.. I have bought grey market products from ebay before.

            • bob2

              Glad you didn’t get burned. Still, this ad has all the markings of a bait and switch (not so with other reputable retailers on ebay).

              I’ll let you win since you seem to have nothing better than make comments all day, every day. I on the other hand wanted to help William and others avoid costly mistakes.

            • Aldo

              NO… you have it all wrong… but I’ll leave it at that.

            • William

              Thank you Bob! This seller really know how to use the wording. “1 year USA warranty by seller’ If potential buyer is not reading it carefully. He/She may think it just 1 year USA warranty. Before I found out this is a grey market. I message the seller if the camera is Imported or USA version. And seller respond “non USA” well use of word.

            • Neopulse

              And getitdigital has been called into question before in terms of bait and switch. They didn’t try to pull that on me though at all. Just a confirmation call about the order and that’s about it.

          • Neopulse

            Have bought from getitdigital before on eBay. Bought a Canon 5D MKIII from them. Didn’t have the paper of U.S.A. warranty in it. They told me to register the warranty on the website which is pretty much the same thing (didn’t register it though, because was later reselling it). And when it arrived, had 0 shutter count and the battery also was brand new. What I didn’t like was the box because it was previously opened to remove the 24-105mm kit that it came with, although everything else was left in impeccable condition. I posted my reply on their feedback, marked it as positive, but mentioned the box comment.

        • bob2

          Try getting ebay to protect anything. Have you actually read the fine print? It’s no bed of roses.

      • Larrry

        And have you noticed how the USA items are ‘free shipping’ while the identical gray market items are ‘plus shipping’. In most cases, the shipping costs more than make up the difference.

      • Global

        Aldo’s right, Bob. Using PayPal, its almost impossible for you to lose your money to scammer sellers on eBay, as long as you’re not lying and do the right steps.

        0.) First of all, this isn’t really a step, this is somethign that should be done before buying — check the return policy. In this case, the seller has a 14 day return period, so this is just a given.

        1.) Immediately test your item upon receipt & put it through the paces the 1st & 2nd day you have it; really test the hell out of it.

        2.) Any issue or question at all, take it to a repair shop as soon as possible. Have evidence from a local repair shop (even if its not Nikon, just any camera shop) that it has a mechanical problem in the form of a write-up estimate,

        2.) Contact the seller with copy of estimate,

        3.) If seller refuses, contact eBay & PayPal, who will suspend the payment and probably tell you to return the item (don’t forget to insure it for the full value and require signature),

        4.) If you return the item under eBay/PayPal’s advise and they refuse to pay you back, eBay will make sure you get your money.

        5.) Finally, leave a negative rating if the seller made the process difficult, but only after you get your money back, or just before the deadline to leave ratings.

        eBay is very “anti-seller” these days — if a customer does the right things, they really do protect you. Just be friendly, don’t whine or complain to any representative of the seller, or ebay or paypal, since they are there to help, not steal from you and they are not your psychologists.

    • LarryC

      I don’t really know Nikon’s policy towards repairing these cameras, but my D800 is currently in for it’s second time, this time because over the past year the camera has begun to increasingly back focus to the point where I cannot correct for it with any lens and ALL my shots are slightly soft. I do not mind that Nikon’s preliminary estimate is $236 because I was going to send it in for adjustment and cleaning at some point anyway. The point is that I know Nikon will fix it – and do so the next time I have a problem with it. Something to consider.

      • William

        So, it maybe better to get a used one that grey market. At lease I can get it repair for a fee. Official response from Nikon is as follows.

        Thank you for contacting Nikon Support.

        The D800 has a One year Limited Warranty. As long as you have a Purchase Receipt from when it was originally purchased, then you have proof of Warranty, even though you are the second owner. If you have a used product it can be serviced for the service price as long as its a US product.

    • John

      I bought one brand new gray market on ebay ($2099) last March 2014 and left focus issue is still the same. My D800 tested with Nikon 24mm f1.4G shows significantly out of focus when setting focus point on the left compared to setting focus point on the right or center. Obviously, Nikon did not fix at the manufacturer level as everyone has hoped. I don’t know how much to repair for it if seller does not provide repair service for that issue.

      Sorry for the previous one posted in wrong place.

  • doge

    Would most people choose the D800 over the D610?

    • Global

      Most people wouldn’t. Who said they did? 🙂

      • Global

        Oh, I mis-read, sorry. Yeah, most people would not. Consumer behavior is largely like this, in this priority:

        0.) Assumption that I need some thing
        (in this case, lets say, “Full frame camera”).
        1.) Price to get what I want (D610 definitely wins),
        2.) Specialized functional performance vs. cost:
        – Overall (D610->D700/D800->Df/D810), – Resolution (D810->D800->D610/Df->D700),
        – Lowlight (Df->D810->D800->D610->D700),
        – Speed (D700->D610->Df->D810->D800).
        3.) Brand (Nikon, Canon, Sony similar chances)
        [Except for Loyalists already inside of a system].

        This is why, “If price is no object” is such a popular statement in society. Price is the huge limiting factor. But then you get into specialization, you’ll get what you need to get, if you can afford it for your immediate concerns. And finally, Brand according to what you perceive to be more valuable in your field or for your need, in a long run.

        The D610 is simply the “overall” best choice prior to any specific consideration, with the best price point for features. Even though the D700 is very old, its $900-$1250 price tag, and superior quality of build makes up for lack of some more advanced features and has kept it a close 2nd (opinion). As the price of grey market and used D800s lower, however, the D800 makes a compelling case for many (although, with the D700 feeling weaker in function every season, and the D800 still just a bit too pricey & files just a bit too heavy, the D610 still holds the sweet spot).

  • EllaWLemmons

    I think Nikon is clearing their D800 inventory to make space for the new D810.

  • trekamg

    i don’t think nikon USA will even touch the camera if its a Grey market camera. I would go used before even thinking of grey market

    • Aldo

      well.. a grey market camera is not for someone who plans to send it in every week for spots that’s for sure.

      • lorenzo

        Perhaps you didn’t get it: it can NEVER be sent in 🙂

        • broxibear

          What does owning a “Gray Market” Nikon product mean to you?

          Nikon Inc. USA cannot provide any technical support or warranty
          service on Gray Market items. Additionally Nikon Inc. USA cannot perform
          any fee-based repair work on Gray Market items. Please do not contact
          Nikon Inc. USA for help with any Gray Market products. Please contact
          the reseller or importer of your Gray Market items for warranty and
          service information as well as software updates and downloads.

          Does owning a “Gray Market” Nikon product mean I don’t have a warranty?

          No! All Nikon products come with a warranty by the manufacturer. The
          designated Nikon service center will always repair “in warranty” Nikon
          products and perform “out of warranty” repairs. If you own a Gray Market
          product it will need to be returned to the reseller or importer for
          service. Refer to your reseller or to the warranty cards included with
          the product for service contact information.

          • Aldo

            At last some sense

          • Thanks broxibear, I will add this to the post.

        • Aldo

          What I mean is that if you love having your camera at the nikon service center for cleaning and minor things… the grey market camera isnt for you… for a serious repair many other non nikon centers can service your camera.

    • Global

      That’s not correct at all. Its mis-information. Nikon USA will repair a Grey Market product, AS LONG AS YOU HAVE A RECEIPT from a retailer showing that you purchased the product (doesn’t matter if its eBay or anyone else).

      What they don’t do is cover the repair under Warranty. Thus, whatever repair you need, you need to pay for. However, as the majority of problems are actually from Dropping your camera or Water damage or something related to actual use — Nikon charges those costs even to USA warranty customers (user damage, as opposed to manufacturing defects). So for most damage, its a non issue.

      My source: I called Nikon USA and asked them (I doubt they were lying to me :-).

      If its a manufacturing problem, they’ll still repair it and give you a quote for repair cost. As long as that problem isn’t over $800, then its really a net-wash, where USA and Grey are the same, because of the price differential. Well, most repairs can be like $500-600 dollars. So that’s not bad. Unless you have 2 problems, and then you’re at a loss. But many people are willing to take the risk, because over 2 or 3 camera bodies, you’re still at a net profit, even if 1 body happened to have an issue.

    • go used – if you want to save

      Yup. Buy used – low price and nikon will repair.

      Senstive repairs at hack job place is a bigger risk, since nikon will not repair or touch grey market. i had one accidental grey market purchase – when i did not know about the limitations — it was a hassle to repair!!

    • photoroto

      I know of a case where somebody sent their grey D800e back to the dealer, and had a sub assembly replaced with a genuine Nikon part. This was under the dealer’s one year “in-house” repair warranty. The very, very big dealer had a repair department, or a contract with one, and apparently had enough clout to buy Nikon parts without the grey market embargo. But ask questions about such warranties before you buy and get it on paper.

      Not so thrilled about refurbs, after my ‘furb D2x died after only 40,000 actuations, barely out of warranty.

      • Barely out of warrantee. That’s why all cameras have a clock and calendar… And you though it was just to timestamp your photos… 😉

    • Larrry

      And hope that that used one is not grey market being unloaded because the current owners can’t get support.

    • Jorge

      I would never buy a gray-market camera. That’s just me. However, if you purchased the camera used, I don’t think the original manufacturers warranty will cover the camera anyway.

  • bob2

    Brooklyn scammers. Proceed with much caution and at your own risk. A quick google search brought this up:

    Notice the listing shows a “start up battery”. This is a very common scam where the seller claims you get a “starter” battery, and you have to pay extra for a “better” battery, something like $100 or $150, plus other stuff.

    • bob2

      Also read the **47** negative feedbacks! Broken, used, cheap knock-offs, etc. I bet the positive reviews are all fake–it’s easy enough.

      Classic bait and switch. Don’t risk your money–you will likely lose. Run, don’t walk, away from these guys.

  • EJP

    Buying Nikon products gray in the USA is insanity. Why even post this garbage. Why would anyone buy a product of this caliber knowing that if it breaks, they have little to no recourse in getting it fixed.

    • lorenzo

      I totally agree with you and it wouldn’t make sense even if the price was less then half. Probably who buys Grey either thinks that the camera won’t ever break or if it does he has already a plan to put it on eBay and screw someone else.

    • JT

      If someone is willing to accept that risk for some savings, that’s their decision. But yeah–Nikon USA is simply too punitive towards grey market–I wouldn’t do it they were selling for $1500.

  • Alex

    Personally, I’d rather buy a US refurbished camera instead of a new grey market one. It’ll probably be more expensive than $2100, but $2100 is a bit too cheap to make me suspicious. Also, Nikon won’t service grey market cameras even if you’re willing to pay.

    • Wow… so different to Nikon Japan. They will service anything if they have the parts and you have the wad of greenbacks.

  • Guest

    Never buy Grey because Nikon refuses to sell parts or service Grey. Given the recent criminal record of Nikon’s Quality Control, it’d be insane buying Grey.

    • Aldo

      what’s really insane is to be as close minded as you.

      • Yup

        I’d say he is right on, especially when it comes to a $2000+ camera that Nikon USA will never touch if it breaks.

        $300-400 lens.. Maybe. But gray market D800.. Probably not the best idea.

      • KS

        I don’t call risk-management being “close minded”. We all get to decide what being closed out of Nikon USA service loop is worth to us.

        • Aldo

          “Never” doesn’t sound like “risk management” … see boxibear’s post.

          • KS

            What–I didn’t use “never” anywhere in my post LOL

      • Guest

        Yes, I have a very narrow and closed mind because I do my own thinking and don’t follow bullsh*t.

  • broxibear

    Hi Peter (admin),
    Can you clarify something, you posted “I think Nikon is clearing their D800 inventory to make space for the new D810.”
    That means a Nikon subsidiary, for example Nikon UK, is selling their D800 stock to a US grey market seller knowing fine well that it won’t be covered by the normal warranties of that country. And Nikon US could do the same thing to Nikon UK…this sounds like some sort of a scam.
    Big companies manipulating prices, taxes and accounts while lining their own pockets ?…no…it can’t be true ? lol.

    • Something like that. The grey market D800 could be coming from Japan directly.

  • john doe

    $1000…then maybe

    • Sports

      At $1000 it would be a stolen camera. So – it’s very simple – don’t !

      • john doe

        Again, gray market items cant be serviced by nikonUSA. And with them cutting off parts to independent repair stores, it’ll be hard getting it fixed should something go wrong. I dont think I will even go for it at $1000.

  • KS

    Has anyone searched eBay for the D810? There are a few sellers in Japan asking as much as $5,392.00 for the body alone! No doubt, those are grey-market too.

    • ha`

      thats green market.

      green bucks for them, from a customer who is green / inexperienced in grey market

  • nawab

    Did Nikon USA explain how they suck customers with their exorbitant ‘white’ market prices? And did they state the numerous reason why ‘grey’ market cost so less and ‘white’ market prices are more?

    • WDF?

      Yes, read the statement from Nikon Inc posted like hours ago? Pretty straightforward, same as all other photo/electronics automotive brands…

  • PGi

    It does not matter how cheap it gets now, no one really wants dated flawed original d800.

    • AM I Am

      And you know that, how?

      • Michiel953

        Opinions are not necessarily based on knowledge. But of course the D800/E is a dated flawed camera. I should know, I own one. It’s actually the most dated flawed camera I have ever owned, and I expect the D810 to be even more dated flawed.

        • AM I Am

          I mean, how does he know nobody wants a D800?

          • Michiel953

            I know because he knows it’s a dated flawed camera, don’t you know that?

    • peterortphoto

      I love how a few months ago, the D800 was the greatest DSLR ever made. Now as soon as it’s replaced, it’s suddenly “flawed” and “dated”. lol

    • mikeswitz

      Probably the stupidest comment post so far this year, even for a troll such as yourself.

  • krishnamurthi sunderrajan

    In dubai, authorized nikon dealer selling $800 to $1000 more than the official price of the camera. Though no sales tax in this country

    • yes

      buy from india-authorized sale. cheaper.

  • creampuff

    If Nikon don’t want to service grey market products in the US, it really isn’t good enough. The is no difference, from a repair point of view, between a grey market product purchased in the US and a white market product purchased outside North America. So Nikon are really saying, if you don’t have a white North America model, tough luck. So if you happen to be a professional photographer from say Europe and your white market European camera breaks down while you are on a job in the USA, tough luck to you.

    That is really not good enough and nowhere near good enough for people who bring their gear with them to the US. I guess Nikon hasn’t heard of modern inventions like air travel or people working overseas.

  • The real story: because of wonky business reasons that the company has outlived, Nikon USA is kind of a separate company, which functions only as an importer. Because of this bad business model, which they can’t seem to remedy, Nikon customers in the USA get sub-optimal customer service and pricing.

    If Nikon USA didn’t exist, we’d have it a lot better in the US.

    • mikeswitz

      Sorry , Nikon sevice in LA is teriffic. They are prompt and their prices are fair for stuff out of warranty.

      • IF and only if they fired everybody from El Segundo, could your statement be anywhere close to true.

        I’ve sent about 12 different pieces of equipment in. The very last time was the only time it was done right on the first time–they did a great job with my 70-200 (for a price). And that’s it.

        They took 1.5 years to properly repair my D700. (sent back at least 7 times for 5 different major issues)

        They never adequately repaired my D7000.

        They sent back my D2x with a thumb print on a prism surface and the rubber grips falling off.

        I could fill a book. Add in their failure to communicate when a repair is finished or where it is in it’s progress–especially when it’s been shipped, so it doesn’t sit outside overnight or longer! –and their comedy of errors reads as tragic.

        Maybe they cleaned up their act since moving to L.A. But after ten years of absolute abuse from them, I’d be awfully surprised. I’m about to send another lens to them. I hope I have your luck!

        (also, screw Nikon USA again for refusing to supply to local shops–who’ve always done right by me–with parts anymore.)

        • mikeswitz

          Obvously you and I have had very different experiences at Nikon services. The new(ish) Hollywood facility is in fact better than El Segundo. For one thing that bitchy receptionist is gone. Maybe the ability to talk to them in person and speak to the guy that actually did the repair makes a difference. I don’t know. I’m lucky enough to live only about ten miles from the Hollywood center.
          But the thing is I would not have put up with the shit you experienced. Complain, bitch, threaten legal action to everyone up the chain of command. Report them to the Dept of Consumer affairs. Don’t give up until you’ve gotten satisfaction. It works.
          Sorry for your Nikon troubles, I’d be pretty pissed too.

          • You’ve encourage me! I think I’ll just bring my lens there in person next time I’m in L.A.!

            (actually, I’m not sure how recently they moved, so I may have already gotten service there with my last lens)

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