Unofficial Nikon Z8 recall Q&A


Here are some Q&A related to the Nikon Z8 cameras service advisory/recall – please note that the answers are not coming directly from Nikon:

Q: My camera is on the list. I need it next week. Is it OK if I send it in then?
A: YES. If your lenses go on and lock in (you hear the CLICK) you’re fine. Send it in at your convenience.

Q: Should I be afraid of using my camera on this trip?
A: Can a lens be locked onto the body and not removable? That is not an issue.

Q: I have a trip coming up in a few weeks, should I send my camera in?
A: YES. Do it now so it will be back before you go.

Q: What is the turn-around time?
A: 7-10 days, generally these simple fixes take much less than that.

Q: Can I drop my camera off at the NIKON Service Center?
A: YES hours are Mon-Fri 8:30am to 3pm, Nikon Service 1907 E 29th St, Signal Hill, CA 90755 and Nikon Service 1300 Walt Whitman Rd. Melville, NY 11747.

Q: Can I get NPS priority service on my Z8?
A: YES. Write your NPS number on your packing list.

What and how many serial numbers are affected by the Nikon Z8 cameras service advisory/recall?

Nikon Z8 service advisory/recall: lens cannot be locked to camera

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