Nikon SnapBridge and Wireless Mobile Utility (WMU) compatibility with iOS 13



Nikon issued a SnapBridge and Wireless Mobile Utility (WMU) compatibility update for iOS 13:

SnapBridge, SnapBridge 360/170, and Wireless Mobile Utility (WMU) compatibility with iOS 13

SnapBridge, SnapBridge 360/170, and Wireless Mobile Utility (WMU) compatibility with iOS 13

Thank you for choosing Nikon for your photographic needs.

This notice is provided to inform users of SnapBridge, SnapBridge 360/170, and/or the Wireless Mobile Utility (WMU), all Nikon apps for smart devices, of the results of compatibility testing with Apple’s iOS 13.

We have confirmed that the issues described below occur with SnapBridge and SnapBridge 360/170.

We are currently looking into means of resolving these issues. We will inform users once those means have been determined.

When attempting to pair the smart device with a camera, an error indicating that pairing has failed is displayed, and pairing cannot be completed

Applicable products: COOLPIX A1000, A300, B600, B500, W150, W100, KeyMission 80, KeyMission 170

Wi-Fi connection is unexpectedly terminated approximately 10 seconds after it is established:

Applicable products: Z 7, Z 6, D850, D500, D7500, D5600, COOLPIX P1000, A1000, A900, A300, B700, B600, B500, W300, W150, W100

KeyMission 80

The app sometimes quits unexpectedly while auto download is in progress

Applicable products: Z 7, Z 6, D850, D500, D7500, D5600, D3500, D3400, COOLPIX P1000, A1000, A900, A300, B700, B600, B500, W300, W150, W100, KeyMission 80, KeyMission 170, KeyMission 360

A Wi-Fi connection cannot be established if the app is not allowed to use location data

Applicable products: KeyMission 170, KeyMission 360

The following dialog is displayed after the device and camera are successfully paired

Applicable products: Z 7, Z 6, D850, D500, D7500, D5600, D3500, D3400, COOLPIX A900, B700

*Should this occur, tap Cancel or Pair to close the dialog. The device and camera have been successfully paired regardless of which button is tapped.

Compatibility testing for the Wireless Mobile Utility (WMU) is ongoing, but we have yet to discover any compatibility issues.

*Lists of applicable products include those that are not available in some countries or regions.

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