New Nikon D750 service advisory: possible image shading from shutter



Today Nikon issued a new service advisory for the Nikon D750 camera involving possible image shading from shutter. You can check if your camera’s serial number is affected here (updated: here is the link the US page). Additional information:

To users of the Nikon D750 digital SLR camera – possible image shading from shutter

Thank you for choosing Nikon for your photographic needs.

It has come to our attention that the shutter in some Nikon D750 digital SLR cameras manufactured in October and November of 2014 does not function normally, sometimes resulting in shading of a portion of images. We have decided to take the following measures regarding this issue.

We sincerely apologize for any inconvenience this issue may have caused.

Identifying affected products

To check whether or not your camera is one of those affected by this issue, click Affected Product Serial Numbers below and enter your D750 serial number as instructed. Your camera’s serial number will be checked against those of applicable products. If your camera is one of those affected, instructions for requesting repairs will be displayed. If your camera is not affected by this issue, rest assured that repairs to your camera are not necessary and you may continue using your camera without concern for this issue.

> Affected Product Serial Numbers

The camera’s serial number is the 7-digit number indicated by the red frame in the image above.

Resolution

Please contact your nearest Nikon service center if you own a Nikon D750 digital SLR camera to which this issue applies. They will keep your camera, and examine and repair the camera’s shutter free of charge, even if the camera’s warranty has expired.

Requesting service

Please direct inquiries regarding this matter to your nearest Image Nikon Service Centre or create a Free Service Returns Request (not available in the Republic of Ireland).

We sincerely apologize for any inconvenience this matter may have caused you.

Please be assured that Nikon is continuously working and taking measures to further improve the quality of its products. Once again, thank you for choosing Nikon for your photographic needs.