Email response from Amazon UK to a complaint:
Regarding your order#203-5127769-xxxxxxx for "Nikon D800 Digital SLR Camera (Body Only)",
I've checked your account and found that you may have already received an e-mail from us regarding this item. When we contacted the supplier for an update they informed us that they won't be able to source this item.
We had planned on receiving this item from our supplier. I apologise sincerely for any inconvenience caused.
As we can't supply this item, it has been cancelled from your order and you have not been charged for it. Cancelled orders no longer appear in your order history.
We rely on the suppliers for up-to-date information regarding the availability of this item and unfortunately, that's all we have to go by.
If you would still like this item it might be available from a third party seller on Amazon.co.uk Marketplace. An item being offered for sale by third-party sellers will be indicated by a blue box marked "More Buying Choices" on the product's information page.
Amazon.co.uk doesn’t price-match with other retailers (including third-party sellers who sell their items on our website). We do, however, consistently work towards maintaining competitive prices on everything we sell on our website.
Please note that in some cases our website offers lower prices via the used and new offerings available from Amazon.co.uk Marketplace sellers. For more information, please read our Marketplace Help section:
For full details on our various pricing policies, please visit the pricing section of our Help Pages:
If you need any additional information or help, please don’t hesitate to get in touch by replying to this e-mail.
In addition to a wide selection of items, one of our aims at Amazon.co.uk is to provide a convenient and efficient service; in this case, we have not met that standard. Please accept our sincere apologies.
We look forward to seeing you again soon.
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