LIghtroom 4 and Capture NX2 fail with D800 NEFs

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LIghtroom 4 and Capture NX2 fail with D800 NEFs

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Bennaux

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Hey.

Lightroom 4 (and now 4.1 rc) on Lion wont recognize the D800's NEF files, while CNX2 recognizes them, but wont allow me to save any edits. I've therefore saved edits in CNX2 as JPGs, but Lightroom 4.1 wont even recognize those.

I've been all over the Adobe site and Flickr groups, and there's a lot of discussion about the latest ACR 6.7, but a) I don't think you need that for LR -- perhaps only CS and Bridge -- and b) it wont load on my machine anyway.

The fact that NNX2 is also having problems makes me think it's a Nikon issue rather than an Adobe issue, right?

A reward of good karma will be given to anyone whose information leads to the brutal bludgeoning to death of this problem.

Posted 1 year ago #
sevencrossing

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I know this wont be of much help but, I have No problems with D800's NEF files on LR4 and Cs5 with Win 7

Posted 1 year ago #
studio460

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As far as I know, RAW support in OS X comes from within the OS itself. I use Aperture, and recently downloaded updates from Apple to support the newest Nikon bodies (although, I don't have a D800 yet--plus, I'm also still only on Snow Leopard). But, I believe it's an issue with OS X, not LR or NX.

Posted 1 year ago #
adamz

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before You post over here have You checked the mac updates and the adobe raw converter updates?

Posted 1 year ago #
DutchNikon

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Did you also try the latest ViewNX2 ?

Posted 1 year ago #
JForhan

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I have LR4 and CNX2 on my MBP running Lion and have had no issues. I just processed 353 NEF files from the Zoo on Wednesday. I would first check the software update as others have suggested and also get the latest updates for LR and CNX2. The latest update for CNX2 fixed an issue I was having where CNX2 would not close and I would have to force quit.

Later,
Jeff

LR4 version 4.0 - Camera RAW 7.0

CNX2 version 2.3.2

Posted 1 year ago #
Bennaux

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Joined: Apr '12
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Thanks everyone, but still no joy.

I'm running:

Lion 10.7.3, with RAW Camera Update 3.12
LR 4.1 rc with ACR 7.1
CNX 2.3.2

I downloaded the PNG converter, and that works in LR, I still can't view let alone edit RAW in LR;

In CNX 2, as I said, I can view but now save edited NEFs. Also, the 'Exposure Compensation' is grayed out for D800 files, but not my previous D90 files.

If I can have three volunteers to hold Adobe's head, Mac's head and Nikon's head, I'll happily bang them all together.

Posted 1 year ago #
JForhan

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Joined: Jan '12
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Here is what I would try:

1. Download/install AppCleaner (cirrent ver. 2.0.6) from FreeMacSoft dot net
2. Download/install Cache Out X (Current version 5.0.5) from trilateralsystems dot com
3. Verify and repair your "Macintosh HD"
4. Use AppCleaner to remove LR and CNX2
5. Run Cache Out X
6. Have you installed any new RAM/HDD and not update PRAM or System Controller?
i. If you have google how to reset PRAM and/or system controller
7. From a terminal look for any directories or files from CNX2 or LR
Check Applications, /Library Application Support & /Users/<your ID>/Library/Application Support - Remove them
8. Re-install LR and CNX2

HTH

Later,
Jeff

Posted 1 year ago #
Bennaux

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Joined: Apr '12
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Jeff, you're a star, and I'm a dumbass neanderthal.

So I uninstalled LR and Capture NX2 at your suggestion with a view to following your procedure, then thought I should probably uninstall ViewNX2 too.

*faint glimmer of a notion gently descends upon me*

Could it be that U should be using the version of ViewNX2 that came with the goddam camera as opposed to the version that came with my D90 back in 2008?

Evidently, the answer was yes...

Thanks all for your patience and generosity. I'll see you when I've recovered sufficiently to crawl out from under my rock.

Bennaux

Posted 1 year ago #
SkintBrit

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Bennaux said:
Could it be that U should be using the version of ViewNX2 that came with the camera as opposed to the version that came with my D90 back in 2008?

What, Nikon didn't build in D800 NEF file compatibility on that version??? LOL, I'd write in and complain Bennaux. Seriously though, don't beat yourself up, we've all done something similar. Pleased you've sorted it, I know from personal experience how frustrating issues like that can be, and that's what we're here for :-)

Posted 1 year ago #
JForhan

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Bennaux said:
then thought I should probably uninstall ViewNX2 too.

*faint glimmer of a notion gently descends upon me*

Could it be that U should be using the version of ViewNX2 that came with the goddam camera as opposed to the version that came with my D90 back in 2008?

Ah, that would do it. I did not even think of you having ViewNX. I never have had ViewNX with CNX2 on the same machine.

Anyway, glad you got it sorted out. Now go take some more photos!

Later,
Jeff

Posted 1 year ago #
DutchNikon

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Thanks everyone, but still no joy

DutchNikon said:
Did you also try the latest ViewNX2 ?

Did i not ask this question before then ?? ;-)

Posted 1 year ago #
Bennaux

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You did you did! Sorry Dutch Nikon. I think it was one of things like "your glasses you've been looking for everywhere for the past twelve hours are on your head" kinda thang. I saw it, but I didn't see it.

I think I thought I DID have the latest ViewNX2, because when I clicked 'update', it didn't. If you'd said, 'Did you try the version of ViewNX2 on your disk', then maybe I'd have seen it quicker.

Next time, be a little more clear!

Cheers mate.

Posted 1 year ago #
Wataru

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I can verify that Lightroom 4 worked out of the box with my d800 and Lion. I don't use capture nx2. Bridge cs6 beta
does not recognize NEF files from my d800, but bridge CS5 does. I use Lightroom to save the files as adobe RAW files and go right into Photoshop CS6 if Lightroom isn't enough. The new Lightroom4 is a great program: I can't get over how useful it is! I'm glad you sorted Capture NX2: I could never get it to work right.

Posted 1 year ago #
JY

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Dear All,

I have almost similar issue, however, not quite the same.

I got the d800 for a while now, no issue with LR4 and have never try it on ViewNx2.

So last nite i tried to load recent pictures including video files to LR4. It only imported the video and failed to show the still files. I then tried on my ViewNX2 not sure how uptodate it was. It loaded the pictures but wont let me edit, not even convert the nef to anything. So I unistalled the ViewNX2 as well as Nikon Transfer 2. I then installed the ViewNX2 from the disk that comes with the d800. Still no joy.

I am running window 7 32 bit. Any idea what else can i try? I have tried to update the LR4 with no luck (it says it is already up to date).

Any help would be much appreciated.

Regards,
JY

Posted 12 months ago #
JY

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Just to add additional info, I think I have taken the picture with the Live View in movie mode. The info says the picture size is 1632 x 1080 FX, yet the file size is still over 70mb.

I wonder if this caused the problem as I had no issue previously.

Thanks

Posted 12 months ago #
JY

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Just an update

I tried to replicate the problem, took pictures with the LV indicator in Still and Movie, taking some more pictures prior to and after recording movie. Transferred the file via latest ViewNX2 (version 2.3.2 32 bit) no problem. Which i assume should not be a problem at the first place.

I wonder if it has something to do with the way i transferred the files to computer? There were 2 set of pictures are currently untouchable (not able to edit or convert, but viewable). One of them are meant to be use for my daughter's incoming birthday invitation :(

When i try to convert the nef file, a window pop up saying:
"Your selection includes some NEF/NRW images that cannot be edited with ViewNX 2. These images will be skipped. Do you want to continue? (If you click No, the change you made will be lost)"
with the option to click Yes or No. No matter which i select, it won't do anything.

Not sure what the problem is now, my first few sets of pictures taken were uploaded fine.

Posted 12 months ago #
Brock Kentwell

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Just wanted to point out I had a similar issue with a full weekend of pictures with my D800. I shot raw + basic, with raw set to the 14-bit compressed mode. The raw files are viewable only in ViewNX which says they are only 1632 x 1080. CS5 will not recognize the files even with Camera Raw 6.7 installed and reinstalled. I shot through the viewfinder with the switch in MOVIE mode. I tried some test shots with the switch back to STILL and CS5 opened them fine. In both cases the raw files are still around 33MB.

I have not any issues opening the large uncompressed raw files with the switch set to movie mode. It pretty much sucks to lose a whole weekend of on location raw files and be stuck editing basic jpegs.

Posted 11 months ago #
sevencrossing

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Brock Kentwell said:
CS5 will not recognize the files even with Camera Raw 6.7 installed and reinstalled.

I think the latest version of Camera RAW is 7.1

Posted 11 months ago #
DutchNikon

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For Lightroom, you need version 4.1

Brock, which version of ViewNX2 do you have installed ?
You need to transer the files with the latest version of ViewNX2, and this needs to be installed after removing all versions of Nikon Transfer.

CS5 does not support CameraRaw 7 which is needed for the D800, for this you need CS6 , LR4.1 or Elements 10 .

Another path to use your D800 Raw files with CS5, might be to convert them using the last version of DNGconverter from adobe to convert your RAW's to DNG, and the use the result in CS5 ( maybe, did not try this...) .

Posted 11 months ago #
Brock Kentwell

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I don't think CS6 is required to read D800 raw files. As I mentioned, the larger uncompressed raw files opened fine. I transferred the 14-bit files from my camera using Windows Explorer. I've tried DNG too. It does not recognize the file type.

Moreover, I just took more 3 shots in MOVIE mode and 3 in STILL mode and cannot replicate the results I had before. They all open fine now. Very frustrating. Maybe I can download a demo of CS6. I would love to be proven wrong.

The only other cause I can think of is that I had the *OLD* version of Nikon Transfer still on my computer when I transferred the 14-bit raw files (using Windows Explorer). Could that be the poison pill? Cheers

Posted 11 months ago #
sevencrossing

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The folling work flow, works for me

D800, 14 bit lossles, import directly using LR4, on Widows 7

if i need CS5 I the open the file via LR4

Posted 11 months ago #
Wataru

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Update: bridge CS6 works great with d800 NEF files after last week's update from Abode.

Posted 11 months ago #
mallardduck

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DutchNikon said:

CS5 does not support CameraRaw 7 which is needed for the D800, for this you need CS6 , LR4.1 or Elements 10 .

Nope, Photoshop 5.1 (part of CS 5.5) opens D800 NEF's just fine. However, if you're trying to launch Photoshop from Lightroom 4.1 you do get a warning about camera raw differences, but it will still open.

Now I'm not saying that CS6 and CR7 won't do a better job with them, but they do open with the older versions.

Tethered shooting does NOT work with LR 4.1 though (big nasty bummer surprise there).

Posted 11 months ago #
JY

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Here is what i think what happened to mine.

At the beginning I transferred the file NOT using nikon transfer, (no issue) hence i wasn't aware that there were any. Later on i transferred other sets using Nikon Transfer 2 (had older version installed at the time) and these files are broken (they are viewable but not editable and not able to be converted to any other type i.e jpeg etc).

Posted 11 months ago #