Help, let's all keep the D4/D800 problems on this thread... keeps the forum a bit more tidy and then all who have problems can see what is going on in one thread.... thanks
Nikon D4/D800 issues
(409 posts) (106 voices)-
Posted 12 months ago #
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I just got my D800 yesterday, unboxed it, took maybe about 10 shots and started receiving an "err" error and the whole camera would lockup. I would have to shutdown the cmaera and pull the battery. To put it mildly, I was quite dismayed!!! I ended up switching SD cards and haven't had the issue appear again yet, but i also haven't taken too many more shots yet. At any rate, has anyone else experienced this with the D800??? Other information- The "problematic" SD card works perfectly fine in my D7000, and always has. I also had an 85mm f/1.4D lens attached- and yes the aperture lock is set correctly...
Hope that it's just a matter that it doesn't like that particular SD card for some reason- it's a 64Gb Lexar 133x Class 10.
Posted 12 months ago # -
Thomas R said:
Have it professionally cleaned. Dont do it yourself. Damaging your sensor because you wish to save money will only cost you in the end.YES!!!
1. one can not remove oil spots on the sensor with the wet brush technique
2. Have Nikon do the cleaning themselves. It is free of charge during the warranty period and it costs only a few bucks after that. You have the camera back after 3-4 work days plus shipping. I have sent it to Nikon Repair in NYS and never missed more than one weekend. YOu will receive the camera back in perfect condition. It is not worth taking the risk of DIY.Posted 12 months ago # -
I've got my D800 a couple of weeks ago. No issues whatsoever, except the oil spots after 1K shots visible @ small apertures. It was 'clean' OOTB.
I'm thinking to send it to Nikon repair but my question is how many times do you guys think I'll have to send it before these spots won't appear anymore? Thanks!
Posted 11 months ago # -
I just updated CS6 to the new version and now I can work with D800 NEF images in Adobe Camera RAW. Lightroom 4 always worked, but I had convert to DNG to use Photoshop CS6 or Bridge. No problem now.
I'm updating Lightroom 4 while I'm at it.
Posted 11 months ago # -
zakai said:
I've got my D800 a couple of weeks ago. No issues whatsoever, except the oil spots after 1K shots visible @ small apertures. It was 'clean' OOTB.I'm thinking to send it to Nikon repair but my question is how many times do you guys think I'll have to send it before these spots won't appear anymore? Thanks!
I had my existing FF cleaned after 2,000 and about 7,500 actuations. I don't see a whole lot of spots after that, but there is no guarantee. It probably is a statistical problem, if you go through 7,500 actuations in a weekend, chances are you will have some spots again after a year and 100,000 actuations. If you never make more than 10,000 actuations with one camera you don't have that issue.
I always include the description where the spots are, then they usually check whether it was removed.
Overall the clean-up at Nikon is well organized, fast and a good experience overall.
Posted 11 months ago # -
well looks like my D800 has oil splatter all over the bottom right of the sensor after 1k actuation's debating whether to send it to nikon to be cleaned or just do it myself with sensor swab. anyone one know if cleaning yourself invalidates warranty or will i be good to go never really had this issue with other nikon dslrs other than dust??
Posted 11 months ago # -
Hello, hot stripe for my D800:
I've sent it back to Nikon.
Posted 11 months ago # -
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Math_D800 said:
Hello, hot stripe for my D800:I've sent it back to Nikon.
This is certainly disappointing. The apparent quality control problem we see here is of course not statistically significant, as we have no idea as to the number of D800 bodies produced/delivered. I do hope someone at NIKON is looking at this, and the problems are being examined very closely. If anyone, like TTJ, or other historian, has experience with the problems of other NIKON FX bodies, D700, D3, D3s, etc., maybe a comment as to whether this is the usual thing with a new body, or are these problems something unusual for NIKON.
Thanks
Posted 11 months ago # -
I'm no Nikon historian by a long shot. I came into the picture (no pun intended) 2 years ago with the D7000. With that model I think the biggest peeves were stuck pixels and and some with focus issues. The stuck pixel thing was cleared up by a firmware upgrade. In reading these posts it seems the current cameras are showing more issues than those two. Unfortunate.
I don't know if we'll ever find out (or even if it matters) what changes in manufacturing practices the company had to initiate following the disasters in the last couple of years. Regardless of that, it seems that quality control needs to be better addressed.
Posted 11 months ago # -
apvie said:
i have the problem, that my d4 in manual mode is automatically changing its time settings.for example: F11 and t=1/100. first shut is 1/100, then the next are
-) 1/200
-) 1/160
-) 1/125
-) 1/80
-) 1/60
-) 1/50
-) 1/100does anyone have an idea how to change that? in the manual there is no information provided about that?
Posted 11 months ago # -
OK, back t the issue.... What you are saying is that the Manual mode setting is no different than the Aperture priority, correct? And that the D4 will move the shutter speed up and down as the lighting requirements dictate, correct?
The only suggestion might be to make certain the battery is fully charged, go through all the auto ISO menu items and bring them to Auto ISO OFF, Hi ISO NR Norm, and set your minimum shutter speed at for example 1/200th, then see if the Manual mode is still moving the shutter speed down. If so, sounds like a problem for NIKON, however, wait a bit and see what some others suggest. This problem has not happened to me, but sometimes the camera does have a mind of its own. Especially when I have not properly set the various menu items correctly.
Posted 11 months ago # -
msmoto said:
Apvie, I just tried to re-produce your problem. My D4 is working fine. Even when I put it in AutoIso, and use different lighting reqirements, it just changes the Iso. Everything as it should be.
Please keep us posted if you do find the root cause. As Msmoto says, there are a lot of settings to mess with on a D4.
Good luck,
JürgenPosted 11 months ago # -
Sadly my D800 is still misbehaving still, even after updating the firmware. I am constantly getting the lockup issue- so often that I am missing key shots for clients... I ordered some new, faster memory cards but i don't think that is going to help... I think I'm going to have to send it into Nikon and hope for the best. I've also noticed a very apparent focusing issue. It seems to be front-focusing by a large margin of error, especially on my 85 1.4d lens.
Other things I've noticed were that the camera froze/locked up whil using the built in RAW photo editor. Also, when the lockup occurs it defaults the camera back to the settings when it was first powered on- For instance if i powered up and it was in "Neutral" mode, then decided to change it to "Portrait" or "Monochrome" and set a bunch of other setting (EV comp, sharpening, whatever...) and took a bunch of shots and got the lockup- after pulling the battery and starting up again it would be back in "Neutral" mode and not retain any of the "changed" settings...
Posted 11 months ago # -
I seem to have most if not all of the recorded issues with my D800 apart from the focusing issue. I had oil splatter on the sensor after 3k shots having checked the sensor before leaving the shop. Cleaned this myself with eclipse and swabs. The green cast on the LCD is an annoying reality. Focus trap isn't possible unlike my D700's as the shutter releases despite the selection of focus priority. However as bad as all that is for 3k Euros the lock up issue is a deal breaker for me. I shoot Film & Tv stills with the D800 inside a sound blimp and it locked up several times last week on set. The camera has then to be removed from the blimp to gain access to the battery. I have definitely missed shots because of this. My dealer in Dublin, Ireland has contacted Nikon UK ( source of my body) for advice and when they revert I'll post the response here.The current state of my camera renders it unfit for professional use and if Nikon does not resolve these problems in particular the lock up issue I will seek a full refund and consider alternatives. I have loyalty to my clients not brands, these are just tools of the trade.
Posted 11 months ago # -
mmstills said:
I have loyalty to my clients not brands, these are just tools of the trade.I think your decision would be fair. I would do exact same thing if i would have all the issues you described. I just sent mine for oil spot clean up after 1.5K shots, and i do have some greenish coloring on the display. Non of the other issues i had so far.
Wish you all the best mmsills. Thank you for reporting all this here. We all need to know how many people get hurt by this product today. Not every one can afford 3K on a camera that may fail during very important event, and some of us may lose our jobs. Looking forward to hear from you about your friend report.Posted 11 months ago # -
From http://nikonrumors.com/forum/topic.php?id=6346&replies=5#post_content
Carpet said:
My D800 only lasted 3400 shots. Just died and stopped working in the middle of a job on Saturday. 2 fully charged battery's 1 in the the camera , 1 in the grip. Lost all power, About 4 hours later the battery icon showed up for about 10 mins, then faded away. Spoke to Nikon this morning and they have no clue what it is. On its way back to them now.. Hope to see it back soon :(Posted 11 months ago # -
well i got my D800 back from nikon after a sensor clean another 1k of shots down the road and the damn things are back oil again luckily i managed to clone the spots out of my images, but really i think they have been a bit liberal with the oil during production, never had such a problem before :( ...
its starting to drive me nuts to the point im now checking its before every shoot to make sure i have no oil on it, i bought some swabs to clean it as im not wasting more postage and a few more days without camera just to get it cleaned again.
Posted 11 months ago # -
orangebox said:
well i got my D800 back from nikon after a sensor clean another 1k of shots down the road and the damn things are back oil again luckily i managed to clone the spots out of my images, but really i think they have been a bit liberal with the oil during production, never had such a problem before :( ...its starting to drive me nuts to the point im now checking its before every shoot to make sure i have no oil on it, i bought some swabs to clean it as im not wasting more postage and a few more days without camera just to get it cleaned again.
Man, I'm sorry to hear that. I just sent my d800 with exact same problem to Nikon service center last Thirsday. How long did it take them to fix yours? The lady on a phone told me today that it will take 2weeks. This is way longer then they used to do.
And us anybody upgraded their cameras (D800) to new firmware yet? Did you get any benefit from it?Posted 11 months ago # -
don't know what their normal turnaround time is i am nps so only took 5 days turnaround for me.
as for firmware, ive uploaded to 1.01 had not seen any issues an i have blinkies all turned on. no freezing or crashing yet.
Posted 11 months ago # -
The verticle multi select button fell off my D4. No idea where or when, but it's gone
Posted 11 months ago # -
Are you guys sure the spots are oil and not just dust? Not every spot that shows up on the sensor is going to be oil. My D700 gets dust spots, but I've never seen oil.
Posted 11 months ago # -
PB PM said:
Are you guys sure the spots are oil and not just dust? Not every spot that shows up on the sensor is going to be oil. My D700 gets dust spots, but I've never seen oil.yeah i'm sure, dust looks nothing like oil, how many dust spots have you seen with rainbow colors in them, that aside dust in and on the sensor looks like dark spots oil spots you can see through them and see the image behind the spots where the lights has managed to penetrate to the sensor below, nikon themselves confirmed it is indeed oil from mirror mechanism.
never saw oil on my D300s/D700/D7000 or any other dslr i have owned from nikon either but then i never bought one fresh of the first batch off the production line. as i normally wait 6 months or so after launch.
Posted 11 months ago #
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