"A lot of people were not happy with the news a security issue with CS5 was not going to be fixed and Adobe trying to persuade customer to buy CS6"
Adobe's support for "old" software is maddening, at best (more likely borderline criminal). They don't give a crap about the customer. Profits are their only motive, and they'll pay dearly for it over the next ten years. They are marked. Laugh now, but marvel in a few years as their market dominance begins to wane, then falter, then crumble.
It has happened to all the greats that decided to put their profit-motive above the needs of the customer. To be clear, I am all for companies profiting. But profits (I mean the long-term, sustainable kind) are an EFFECT of great products and continual customer-focused development, rather than a CAUSE of anything else. Profits stem from great decisions, and are a lingering effect of those great decisions sometimes even long after the great decisions have ceased to be made.
Once a larger majority of customers realize Adobe doesn't give two shakes about them, it's lights out for them. Boy, I can't wait.