I gave my Lower pro 300 runner pro bag for repair to Lower pro Interfoto ,Rajindra Place -Delhi on 22nd December 2011 [They are the distributors of Lowepro bags in India ].At that time I was promised that orignal lowepro zip/zipper will be used to replace the defective one ,and it will take 7-10days to get it fixed .
On 3rd of Jan 2012 I called them to know ,when to pick my bag ,but the guy on the line told me "sir it takes 7-10days "
I got annoyed, and asked him to get it done by evening .Since, I was busy that evening ,I decided to pick the bag on 4th .On 4th evening I reached their office to collect the bag , and to my horror they used local zip's and zipper .On asking why the hell he used local zipper .His reply was even more irritating "sir ,now you can use lock in case you want ".I was llike WTF ,and left the interfoto with bag .I had no option but to take the bag because of upcoming trip .
I don't what else to say but they tried warranty services here in India are really Goofy and pathetic to say the least .
WOW ,what an awesome new year I'm having :|
Note:I've emailed lowerpro about this .