I was shooting a show when the D7000 suddenly started to make strange noises when clicked. The pictures seemed darker in some spots and then the camera stopped shooting. An error message appeared (Err) on the top screen. This camera had never dropped or sabotaged by anyone, I have no clew of how it happened.
When I took it to the laboratory, they said that the shutter is bent entirely and the warranty cant support this kind of damage (that as the laboratory, had been caused by me... I haven't done anything to it).
Did anyone had that problem? Or can help me understand what caused it?
It's a 300$ damage and it can rise way above because the bent shutter could have damaged the sensor :(
If anyone knows, I will be pleased to know.
Thanks!
D7000 Disaster - Shutter Bend
(9 posts) (9 voices)-
Posted 1 year ago #
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this is interesting
the mirror protects the curtains, and there are two curtains
once the mirror is raised, the curtains will moves out of the way
is it possible to raise the mirror and have the curtains operate so you can see them?
or maybe lock the mirror up for cleaning and the battery runs out of power and the shutter closes while cleaning and the mirror falls.
I know with film cameras you can see the shutter and see it operating when the camera is empty, but never saw one on a DSLR as you cannot see through the back of the camera.
could someone please correct the above if it is wrong, or give additional insight into the subject.
Posted 1 year ago # -
Seems really odd and have never heard of that in a DSLR. Something would have to be in the way of the shutter. As Casperwb said, there is a Mirror in the way of the shutter.
I'm not sure what "laboratory" means (assuming a local shop). You should send it in to Nikon and not take it to a local shop the way it sounds. I sounds like the shop just wants to make money off of you.
Posted 1 year ago # -
If you are sure you have done nothing to cause it, if it was me I'd first do as TTJ says, and then if you don't get any satisfaction in having it replaced under warranty, I'd pay for an independent report on the cause and claim the cost from Nikon. Obviously ONLY do this if you are ABSOLUTELY CERTAIN that you (or your children?) had nothing to do with the failure.
Posted 1 year ago # -
This is exactly the kind of thing the warranty should cover. Sorry to hear about it!
Posted 1 year ago # -
I read about a lady who had exactly the same thing with a D200 in France. She did nothing to it and had the same problem for no apparent reason. The camera wasn't under warranty any more but since the counter was way below the advertised "100,000 shots" in Nikon literature, she sent the camera to Nikon for an estimate and had a nice long discussion with them. In the end, Nikon changed the shutter for half of the normal price (About $ 200.00 if I remember right).
This is obviously a mechanical failure which is unpredictable and can happen with any mechanical part. Lack of lubrication, bad manufacture, who knows ?…
Good luck RGB
Posted 1 year ago # -
This was the only thread I could find! My d7000 has been diagnosed with a bent shutter, and I have never dropped it, or poked my finger where it never belonged.... Close to $400 to fix! Did you ever get a 2nd opinion? I am beside myself because I treat my camera soooo well....can it just be a hardware error and not a user error?
Posted 1 year ago # -
Hi all,
While it sounds mysterious to me...
The only questions I would have for Jinxedjill and RGB is what they may have in common in their picture taking that other D7K users might not do so much, e.g., using their cameras upside down, or using their cameras in motion - such as on a motor cycle or horseback riding, anything that _might_ put changes caused by inertia into play just a bit more than usual.
IMHO, Nikon would still be on the dime to fix it, but figuring it out might generate a service bulletin.
My best,
Mike
Posted 1 year ago # -
Just a thought, I wonder if any of the people on this thread have ever had their sensors cleaned......? that is about the only opportunity for the kind of damage described to occur.
Posted 1 year ago #
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