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Displaying photos for clients.

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aetas

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Joined: Dec '09
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Ok I know there are many "my photos change colors when put on the internet" threads but I believe this is different.

I throw all my photos for a client on my site under a password and let them proof them before sending them prints wanted and or a cd. The problem I have is that to get the correct edit for a print the online version is not quiet going to look the same. Most of the time online is going to be a touch bright and a little unsaturated. I could edit twice, once for online and once for prints but this is not really a feasible option for something like a wedding.

I was wondering if any of you have this same problem or something similar.

p.s. I know I could show them the photos on my color corrected monitor but that's also not always a option if they are from out of town.

~Cheers

Posted 1 year ago #
bjrichus

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I have had the same problem in the past (and still do) for some work. Online stuff always varies as I have no control over the monitor used as each computer monitor is different.

I tell people that as part of the initial sales process and put a notice online and its not that everyone bothers with it, but you know the legal side of this, warn them about everything (coffee is hot, ice is cold, photos do not cure cancer, etc, etc) but if you don't WARN 'EM, then you have opened yourself up to misunderstandings and trouble more than of you don't! Ignorance and stupidity rules!!

A pro wedding/senior/portrait photographer I sometime work with only produces physical proofs as part of his upmarket (and expensive) packages. Seems to be the way to go, and everyone else sees the online versions with lots of disclaimers.

All my personal project work is "first run" online now and physical prints seem to be becoming rare (except for display at galleries etc... which reminds me, I have to go set up a printer next week - LOL), but I have still got a few to churn out...

Posted 1 year ago #
aetas

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I do warn the bride and groom before the website is viewed. I have never thought about sending physical proofs. Its really not a bad idea though. You are looking at $100 or less per wedding and it would stop alot of headache.

Thanks for the advice.
Sometimes I think we miss the thing that is right in front of us. I could just send prints, even if just 4x6 and then give them the online display. I could build this into my business model/pricing and that would be a great fix.

Posted 1 year ago #
bjrichus

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Joined: Nov '10
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aetas said:
Sometimes I think we miss the thing that is right in front of us. I could just send prints, even if just 4x6 and then give them the online display. I could build this into my business model/pricing and that would be a great fix.

It is kind of old school too... It is how ALL photography was until a decade and a half ago, and if you get Mom and Dad (especially if they are an older couple) and preferably also Granny and Grandad involved in the sales meetings I find they actually prefer to HOLD a print rather than view them on a screen.

A technique that I have seen work for my wedding man is he often does just one big print (have seen him surprise clients with a 20x30") per client without telling them in advance. He says, "this is an example of the finished thing... what do you think?" and they all go "WOW!" when they see it.

While I know he doesn't sell them all, he certainly does sell some (perhaps 50%?) without any further work... There is a trick in doing them and knowing who is most likely to buy... The old gut feeling I assume! If you can do it and not go bankrupt... ;-)

Posted 1 year ago #
TaoTeJared

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Joined: Apr '10
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A small thing I learned is that Apple Safari is the only browser that supports full color profiles. That can help as Chrome, Netscape and iexplorer uses their own sRGB profiles which cause many issues. A Photog friend said she includes directions for her clients to download it for the "truer" results. It does't fix the issue 100% but it goes a long ways in helping.

Posted 1 year ago #

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Displaying photos for clients.

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