My month old D7K has gone back to Nikon to (hopefully) fix an issue where it was consistently underexposing (by ~ 2 stops) and freezing with an 'ERR' message showing.
Anyone else had this problem? I've owned several Nikons over many years and this the first time I've had a prob. Not impressed!!
(D7000)underexposure - like by 2 stops
(22 posts) (15 voices)-
Posted 2 years ago #
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Is this to do with the lens not being fully fitted? There was a recent thread on that topic.
Posted 2 years ago # -
I have the D7000 and my model has never had that problem.
Posted 2 years ago # -
Every time I hear these horror stories it makes me love my D7000 more.
The stars totally aligned to give me an awesome camera, I got it before launch, saved just enough money to buy it from Best Buy and sold the kit lens with my D90 in order to get me the lens I wanted. And so far I have not suffered the "Hot Pixel" issue or oil on the filter or any of the other problems others have had.
Posted 2 years ago # -
krevlingoodspeed said:
Every time I hear these horror stories it makes me love my D7000 more.The stars totally aligned to give me an awesome camera, I got it before launch, saved just enough money to buy it from Best Buy and sold the kit lens with my D90 in order to get me the lens I wanted. And so far I have not suffered the "Hot Pixel" issue or oil on the filter or any of the other problems others have had.
I think a lot of these horrow stories are the few, as the owners without problems do not complain.
It would be nice to know what percentage of the people who buy these cameras have problems.
I for one have not had any problems in 6 months.
Also, I have noticed that some peopke, not all, have issues that comes from not understanding complicated and sofisticated equipment.
It is a misunderstanding that most people think that if the camera cost more it will take better picures or be eaiser to use...sad
As an example, folks are taking video of their lens caps to look for hot pixels, now you may be able to replicate that while taking video in complete darkness.................gimmie a break.
and then some guys had problems with one lens and not others....and complained about the camera.
oh well, one vote for the D7000... good camera.
Posted 2 years ago # -
Hi,
"As an example, folks are taking video of their lens caps to look for hot pixels, now you may be able to replicate that while taking video in complete darkness.................gimmie a break."
It's interesting that you would say that, assuming that you might frame a subject (or a video) that would have 'black' in it or that an interviewer could possibly setup a subject with a dark background, possibly predominately also black, and that in both cases the first release firmware had dismal handling of 'black' in video.
Shouldn't black by any definition, if metered properly, be black? The bad pixels in without the firmware fix were 'bad' - the firmware fixed bad pixels in black, but it was a clear problem that seemed to only get fixed by raising hell.
I don't know that 'still photography' has had great problems and issues, unless it is back focusing, which is mentioned in various forums, even Tokina has a fix for it's lenses, but bad pixels in video has been fixed.
It's also worth noting, in case one decides that video isn't their cup of tea ("so it doesn't matter to me" which seems to be said a lot), Nikon made it's mind up to 'sell' the camera as a video device. It owns that, and needs to own up to it.
I've likely owned Nikons longer than most here, since the 60's, and own a D7K and like it, but it hasn't been an camera without issue faults. I've 'managed' professional shops, too, which owned several bodies and lenses, more than the average user would ever see in many lifetimes. I might have some 'fan-ism', but I'm not fanatic. Equipment needs to do what it promises to do.
As for statistics, everyone knows one can lie with them or lye with them; for example, I have bought three D7Ks and on Nikon's recommendation returned two, so at least 65% of them are defective, at least in what I and Nikon can demonstrate for it.
The D7K that I have seems pretty good, if not great. I have a focus thing with one lens, but it is also problematic with another camera. It appears to be the lens - a bummer, but at least it isn't the camera.
My best,
Mike
Posted 2 years ago # -
Mike
your point of view is enlightening and refreshing.
Posted 2 years ago # -
Update on my original post:
My D7000 was sent to Nikon's authorised repairer in Melbourne - Camera Clinic - and it was gone for 8 weeks! That's correct 8 long weeks!! It might have been longer had I not started kicking up a fuss... Anyway, the surprising thing was, after all that time, they said they could not replicate the fault ... yet they said they had to order in a part from Japan - all very confusing. But hold on, there is more ... One week after I got it back it started the same things again: Underexposing and flash warning showing with meter reading correct. ERR message coming up and Live View being inoperative.
Back to the store (Camera House in Hobart, Tasmania) and told them I didn't want it sent off again - I wanted a new camera (as is my right under Australian consumer law). The senior sales assistant told me they couldn't authorise that, and it would have to go back to Nikon ... I should have asked for the manager then and there, but reluctantly left them with the camera.
Came home and phoned Consumer Affairs: I am definitely, under the circumstances, within my rights to ask for a replacement, or my money back. They advised phoning the store manager, which I did this morning. Almost before I said anything he said they were organising a replacement camera ... I must say, when my camera was working correctly, I loved it.
Let's hope we all live happily ever after!!Posted 2 years ago # -
You never said what lens you were using or which exposure mode. Post a photo with EXIF data so we can see the problem images.
Posted 2 years ago # -
Sounds like an aperture lock or some other lens issue.
2nd what NikoDoby said. Un-edited pic shot at iso 200, matrix metering and the detail on the lens you are using.
Side note*
There was an earthquake & tsunami that destroyed quite a bit including wiping out whole cities in Japan guys. I think you are lucky they even accepted your cameras. Seriously, realize the world is larger than your camera and get over it. The belly aching is just plain absurd.Posted 2 years ago # -
TaoTeJared said:
Sounds like an aperture lock or some other lens issue.I was thinking the same thing. At the mount of the lens, there should be a pin that you can move to manually open and close the aperture blades. That would be one thing to check to see if things are sticking. I had a lens that had the opposite issue (as I stopped down, images became way overexposed), and it was because of a stuck aperture blade.
Posted 2 years ago # -
The "Err" is the key here. I really do believe it is the lens or something in attaching the lens to the body.
Posted 2 years ago # -
Hi all,
In the posting I've seen relating to that error message and lens, it seems to be a non-Nikon lens that is attached.
The OP hasn't commented on the lens brand.
As to the frustration, I can understand it. A D7000 that doesn't work like it should is a big bite. Sure there's greater pain than our own, but we feel our own just the same. Hopefully everything can be worked out.
My best to all,
Mike
Posted 2 years ago # -
Hi, The problem first showed up with the 18 - 105 VR2 kit lens, but I obviously checked out my other lenses. No difference ... By the way I do not own any 'non Nikon' lenses. I object to the comment about the earthquake / tsunami and to 'get over it'. When you pay good money for anything and it doesn't work it sucks.
Moderator: How can I upload a couple of pics with exif data to show the problem?
Thanks.
Posted 2 years ago # -
Hi,
I think there are different views, but on the gateway to recent views of all posts, about three posts down shows how to post images.
It involves posting to an account and linking to it.
For a raw, you'd likely want to convert to jpg post to an account, and put an link to and the original file for download, too, so that both files could be compared.
My best,
Mike
Posted 2 years ago # -
Did you read through this thread?
http://nikonrumors.com/forum/topic.php?id=2450If you have a yahoo.com account you can use flickr to upload photos and then post them here.
Posted 2 years ago # -
I found this thread because I believe that my 7000 is underexposing. I recently had a D90 and it never did this. However, since I got the 7000, I've believed there was an underexposure problem. Not 2 stops. But, somewhere between 0.7 and 1.1. Shooting in RAW and adjusting in Lightroom has "saved" some shots, but that's not optimal for sure. I haven't found much chatter on this issue so it may be confined to a small percentage of cameras.
Posted 1 year ago # -
I am having an issue with it underexposing by about 2 stops. Correct setting on manual, doesn't matter what a light meter reads, lcd screen is properly exposed however the raw images are so underexposed that I can only recover a few. This has been happening since my last D7000 had to be replaced due to a lens coupling issue they could not fix. I got a new body and tada! Everything is underexposed. I have tried the different picture settings. Doesn't help. LCD screen is all the way down.
I know some say to watch the histogram, however not only are the shadows underexposed but the highlights are blown out when on the histogram's reading it should not be that way. I know how to meter and set everything manually, but it is as if the camera is taking in the wrong info if that makes any sense.
This is really starting to tick me off. I went a month without a camera this summer and they could not fix it and being in school full time I can't lose another chunk of time when I am in school for photography.
If anyone has any suggestions let me know.
Posted 1 year ago # -
Maybe you're metering mode is off? You're spot metering instead of matrix metering?
If anything, try a manual reset of all settings, it might be just a bad setting.
Posted 1 year ago # -
reset the adjustments to factory original, take some shots using the P mode, and write back either the problem still exists or not
Posted 1 year ago # -
I guess you're not alone :|I tried out my friend's new Nikon D7000 ,and to my surprise it was underexposing many images by about 2 stops or so .I checked every setting to see if anything is wrong with the it ,but got the same results .On the other hand my D90 was exposing subjects perfectly .
Posted 1 year ago #
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