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Nikon Rumors Forum » Nikon DSLR » [D7000]

[D7000] - Problems (Bad Pixels)

(483 posts) (116 voices)
  • Started 2 years ago by NikoDoby
  • Latest reply from CaryTheLabelGuy
  • Related Topics:
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    2. Nikon D4/D800 issues
    3. Videonot recording on second SD with D7000
    4. Video mode: 550D (Cinestyle) vs D7000 (TassinFlat)
    5. Anyone shooting commercial video with their DSLR?

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  1. CasualHobbyist

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    Joined: Sep '10
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    I'm just wondering - when folks return the cameras with hot pixels to the stores like BB where they bought them, what do the stores do with them? Do they just put them back on the shelf and re-sell them? Or do they return them to Nikon?

    Posted 2 years ago #
  2. PB PM

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    Joined: Jan '10
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    BB will often sell such items as open box stock.

    Posted 2 years ago #
  3. GH41

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    My bet is they put them back on the shelf. Same with B&H-Adorama. Remember the Sigma lottery? Guys were sending back 3-4 lenses before they got a good one. I wonder how many of them were sold more than one time! GH

    Posted 2 years ago #
  4. Seshan

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    Joined: Oct '10
    Posts: 46

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    I got my d7000 today SN:5004*** I did a video test at iso 3200 f1.8 all I saw was one little faint pixel, it doesn't bother me, since the noise is bad at the high of a iso I would never want to use it for video.

    Posted 2 years ago #
  5. nikon4good

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    Joined: Dec '10
    Posts: 4

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    Is there any chance of Nikon distributing their remapping software?

    Posted 2 years ago #
  6. Rx4Photo

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    Joined: Oct '10
    Posts: 951

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    Seshan,

    Had it not been for the 2 arrows I might not have seen it. You've got a keeper as far as my opinion goes.

    When I got my D7000 I did all of the high ISO tests that I read about here, turned on high ISO NR and recorded in darkened rooms at ISOs > 1600. Had one blue pixel in the lower right that reared its ugliness when I walked thru those darkened rooms. Video was totally flawless in daylight recording as well as inside with ample lighting. I was slightly bummed but still wanted to keep the camera and resign myself to recording only daylight or well lit night video. Well tonight I attached the Nikkor 35mm f/1.8 and turned off high ISO NR, set my ISO at 800, shutter 1/50, f/1.8, and recorded while walking from dimly lit rooms to totally dark rooms. NO blue pixel. I stood and recorded in total darkness for a couple of minutes and NO blue pixel. I don't exactly know what took place but I now feel that I got 100% of what I paid for.

    I actually feel pretty bad for those guys who're having multiple stuck pixel issues and focus issues. Shouldn't be happening.

    Posted 2 years ago #
  7. NikoDoby

    The Terminator
    Joined: May '09
    Posts: 6,598

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    Nikon Japan says they will release a firmware upgrade that will address bad pixels on the D7000. Its great to hear Nikon will offer a fix so that we can all get back to making movies and taking pictures.

    Posted 2 years ago #
  8. Metal Bird

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    Joined: Sep '10
    Posts: 10

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    HA, good, I just saw that report.
    Tho they are not claiming a "fix" but rather a "reduction" ... still better than nothing.
    How long until they start shipping already upgraded units? Any idea?

    Posted 2 years ago #
  9. mvz2

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    Joined: Oct '10
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    I asked technical support via email yesterday what to do about hot pixels in video, and indeed, this morning received this:

    "We have received reports from some users of the Nikon D7000 digital SLR camera regarding the occurrence of noticeable bright spots with movie recording under certain conditions.

    Nikon believes that these bright spots are not normally noticeable, and therefore do not indicate a problem with practical use. However, with further investigation of the reports received, we have confirmed that bright spots may be noticeable when recording movies of especially dark scenes or subjects.

    In order to provide our customers with better products, Nikon is currently preparing to release a firmware upgrade with measures to reduce the occurrence of these bright spots for the D7000. We hope to have the firmware available before the end of the year.

    Of course at high ISO settings, extreme conditions or slow shutter speeds you may continue to see bright spots in some movies and still photos. Please see:

    Answer Title: What are defect pixels?
    Answer Link: http://support.nikontech.com/faqid=342

    If you see these spots under "normal" shooting conditions the camera can come in to be checked and possible recalibrated. However, these spots can be caused by environmental issues and may come and go over time, though."

    Posted 2 years ago #
  10. chonger138

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    Joined: Oct '10
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    Ha, I can't help but laugh at all the pixel peepers that have wasted the past month and a half returning cameras back and forth and sitting in stores opening boxes instead of enjoying the camera.

    Posted 2 years ago #
  11. OnTheBandwagon

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    Joined: Nov '10
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    Official Nikon USA faq page... mentioning a fix is coming
    http://support.nikonusa.com/app/answers/detail/a_id/17099

    Posted 2 years ago #
  12. Enx

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    Joined: Nov '10
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    Hm-m, they finally confirm that "hot pixels" issue really exist. A big progress for Nikon.
    But this "firmware update" they say will be for video. What with the hot pixels in still images? Will that be covered too? any guess?

    Posted 2 years ago #
  13. Rx4Photo

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    chonger138 said:
    Ha, I can't help but laugh at all the pixel peepers that have wasted the past month and a half returning cameras back and forth and sitting in stores opening boxes instead of enjoying the camera.

    Random thoughts...The D7000 body alone is $1200 USD. If you bought a Sony Bravia for $1200 and it had pixels that stayed red or blue while you watched TV wouldn't you have an issue with it as well? I'm just sayin....

    Posted 2 years ago #
  14. Mike Gunter

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    Enx said:
    Hm-m, they finally confirm that "hot pixels" issue really exist. A big progress for Nikon.
    But this "firmware update" they say will be for video. What with the hot pixels in still images? Will that be covered too? any guess?

    Hi Enx,

    The unquestionable and substanciated issue went to bad pixels in video.

    If any were present in stills (and I'm certainly _not_ doubting that there weren't), my guess that they will be covered, too.

    (I said before, and I'll repeat it. It is entirely posible that there is a sequence of menu items that will rid one of these pixels that plagues us all. Some might not have them simply because they are lucky enough to have not/have gone that route. Nonetheless, I read the manual and did everything by the book. However, it could be a simple, 'do this' fix.)

    A bigger question would be any other things not addressed in the support statement such as focus issues which also seem to be more than just random. I really don't know why Nikon doesn't setup a support forum. It seems like a no-brainer. It would cost next to nothing, but then, I don't get the big bucks.

    My best,

    Mike

    Posted 2 years ago #
  15. FNJ2C

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    Joined: Nov '10
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    mvz2 quote nikon

    If you see these spots under "normal" shooting conditions the camera can come in to be checked and possible recalibrated. However, these spots can be caused by environmental issues and may come and go over time, though."

    BULL i sent mine to nikon they did not a thing to fix it and sent it back i still have a bright red pixel.And i see red every time i see it.

    Posted 2 years ago #
  16. anjz

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    chonger138 said:
    Ha, I can't help but laugh at all the pixel peepers that have wasted the past month and a half returning cameras back and forth and sitting in stores opening boxes instead of enjoying the camera.

    Hi Chonger. Not sure why you would feel the need to delve into an 18 page discussion among many forum members and basically call (most of) us a bunch of idiots.

    Posted 2 years ago #
  17. chonger138

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    Rx4Photo said:
    Random thoughts...The D7000 body alone is $1200 USD. If you bought a Sony Bravia for $1200 and it had pixels that stayed red or blue while you watched TV wouldn't you have an issue with it as well? I'm just sayin....

    See, they would have to only turn red or blue when I did something more extreme than just watching normal tv or video games. These pixel problems people have is not under normal shooting conditions. For instance...If my TV had bad pixels only after I watched it for 30 hours straight, I would have no problem with it.

    anjz said:
    Hi Chonger. Not sure why you would feel the need to delve into an 18 page discussion among many forum members and basically call (most of) us a bunch of idiots.

    I didn't call you an idiot. I would say that it's silly though.

    Posted 2 years ago #
  18. anjz

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    Chonger, okay. Much less offensive, but still slightly offensive :)

    Here's a quote from you in this discussion from about a month ago. Looks like your bad pixel was noticeable. Glad yours disappeared.

    "I got my camera Saturday. I had a bad pixel. I noticed it right away when i was shooting high ISO. It's been in the same spot the whole time...I've seen it every day. Today I checked again, and it is gone now. I haven't changed any settings. No idea why it's gone, but I'm cool with it."

    Posted 2 years ago #
  19. chonger138

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    anjz said:
    Here's a quote from you in this discussion from about a month ago. Looks like your bad pixel was noticeable. Glad yours disappeared.

    You are correct I did have one on most of my still images. It disappeared, and I couldn't figure out why. Later I realized it might have disappeared because I did a 30 minute exposure to check for sensor heat issues like my D80 had. I then ran the sensor cleaner about 8 times right away for the hell of it. I'm guessing that did the trick. Mine seemed pretty big though, like more than a single pixel.

    But even with the "stuck pixel" I had, I was keeping my camera regardless.

    Posted 2 years ago #
  20. MyR3

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    Joined: Mar '10
    Posts: 4

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    I tried all possible combination's of settings and ISO up to 6400 all with f2.8 FX lens and did not have any hot/bad pixels using either the video or photo modes. Not sure I want to bother with an crappy 28-80 DX (f3.5-5.6)kit lens I also have. I've only had the camera for about 1 week and absolutely I LOVE it. Incredibly sharp photos with lots of detail, true color with the proper white balance, fast focus even with 15 year old lens (35-70 & 80-200 f2.8's) and no issues even with fast action indoor sports shots! The video is a nice feature but not the reason why I bought this camera. I have not used the sensor cleaning feature yet as I see no need to do so yet but, I'm sure it will come in handy.

    The only complaint was in shipping as Amazon took for ever to process and ship the mid-September body only order. 1 week in the "shipping soon" status and then followed by another 9 days in transit from KY to CT. Some delays due to the Thanksgiving holiday but no excuse for Amazon. Piss poor delivery and customer service from Amazon! I will most likely never buy a camera or any significant purchase from Amazon again but I am extremely happy thus far with the Nikon D7000. Once is enough ...I've learned next time on-line camera or brick & mortar camera store orders only!

    Posted 2 years ago #
  21. jonnyapple

    Goldfingers
    Joined: May '09
    Posts: 3,400

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    It's interesting that Nikon may release a firmware update to address this (according to the main blog). I wonder if it will address stuck pixels in video only or stills as well. I'm still waiting on mine. :-(

    Posted 2 years ago #
  22. Evan Spellman

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    Joined: Nov '09
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    That's Great, I'm glad to hear they have a fix for the problem.
    Now if they can just get off thier butts and come up with a fix for my P7000's.
    when you press the shutter button half way down the lcd screen goes bright and you can't see what your focusing on. both my p7000's have this and both have been sent to nikon.
    the camera shop people saw the problem and couldn't believe it !!
    Nikon says thier is no problem, ya right!!

    Posted 2 years ago #
  23. Pagina

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    My guess with the firmware fix is that the new firmware will check for bad pixels. When found it will turn those pixels off and let the pixels around it do a interpolation to fill that dead area with some sort of image information.
    This interpolation probably won't be seen with the human eye because you deal with single pixles and not an entire image.

    This is just what I think and may not be the end result from Nikon.

    Posted 2 years ago #
  24. psk31

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    Pagina said:
    My guess with the firmware fix is that the new firmware will check for bad pixels. When found it will turn those pixels off and let the pixels around it do a interpolation to fill that dead area with some sort of image information.
    This interpolation probably won't be seen with the human eye because you deal with single pixles and not an entire image.
    This is just what I think and may not be the end result from Nikon.

    Well if this is true then I would be more inclined to call it a work around rather than a fix. A fix implies a resolution to the root cause of the problem.
    My fix was to return the D7000 and move on. Worked for me.

    Posted 2 years ago #
  25. Enx

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    Joined: Nov '10
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    Good news for everyone with "hot pixels" issue in PHOTOs.
    Adobe released their Camera Raw update, with D7000 support, finally. Go get it. Get it now :)
    If you guys, same as me, was suffering to see bright color pixels in your shots (i was having tens of them on ISO800 and higher), so what you should do - is make your shots in NEF and open them in Photoshop through Camera Raw. Camera Raw will remove your "hot pixels". Fast. Automatically. By Magic.
    I'm happy now.
    Wish you all feel the same, and hope Nikon's firmware will work for video, so all of us will stop buzzing and start to enjoy D7000 at 100%. Have a nice day)

    Posted 2 years ago #

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