Mine took just a little over two weeks from Oregon to LA, CA.

Indecline, how long did it take to get your camera fixed, I am planning on sending mine in tomorrow MI to NY for the exact same problem

I can happily report that I got my D800e back this Monday from Nikon in Califorina. They repaired the 10 pin without any question, I also asked them to check the left focus and the RO stated that they checked and adjusted the focus. All repairs under warranty. Of course I had to pay for shipping and insurance to Nikon. the bad news is they send the camera back without insurance. :(

This issue just rots my socks, to spend this kind of money on a camera and have it fail in less than a month, the worse part is Nikon won't issue a recall so at this time we are at their mercy at what cause they arrive at......warranty repair or......impact damage. I hear that they try for the impact damage first, unless you hold fast against that, the problem with that is, they hold all the cards. I posted on another forum last night and I was informed that if you are in Britain the retailer is obliged to replace the camera and they deal with Nikon unfortunately it is not the way here in the good ole USA, we have to deal with Nikon.

Unfortunately the 10-pin socket in my D800 broke down too, after one use. I hope it will get repaired under warranty.

Indecline said:
My 800e has a broken 10 pin socket just like the photo above.

Hello new to the forum joined to add to the list of unfortunate's who has purchased a D800E only to have the 10 pin socket come loose in the socket after (3) short weeks of ownership. I use(d) the remote quite a bit as I have been doing a lot of night shooting with all the Christmas lights and displays of late. I have contacted the retailer (Gary Camera of Merrillville IN) who has told me that I need to contact Nikon. These guys were great in the front end, but I am sure disappointed with them now, I don't know who to be more disappointed with, Nikon or Gary Camera! Anyway I am about to send my camera into Nikon for evaluation "as they put it" I hope that they replace it as opposed to fix it, as I don't think a camera this new should experience this kind of failure. I will let you all know how it goes in the future, I imagine 3-4 weeks.

In the meantime I will have to use my stand-by 700

Serial #3008459

Mark

I just got my D800e a week ago. Yesterday I took it out and used the 10-pin connector for the first time. Today I went to plug into it again and found it was broken just like the others talked about in this thread - pushed down and off center. I'm going to send it back to the retailer, but truthfully, I'm fearful the next one won't last any better. I will definitely be more careful with it and probably won't tighten the ring. Having a 10-pin on the front instead of a connection port inside the side flap door was a big part of my decision to get the D800 over the D600. What a big disappointment and such a sinking feeling to know my new baby is broken already.

Serial number: 3010xxx

Update: Many phone calls and 3 weeks later my replacement computer should be here today. I have a chair and blanket, coffee and sitting on the porch with ipad tracking it. Maybe i should record this too. what a pain in the butt it has been.

New update: I got it.

Yes mine broke too. I have been using those connectors in my blimps for many years with film cameras, then a D2X, D300, D700 and now D800. Never any problem before in over ten years until now. It's in the shop, and i am using a loaner (not a D800.) a friend in England has reports of this occuring in the UK.

The problem with the connector is a design flaw that until this body didn't seem to matter, which makes me think they are getting the plugs from a new source. With most connectors, such as on a coax cable, the threads are on the socket element such that screwing on the plug draws the two together. On the ten pin, the threads are on the surrounding cavity; therefore the plug can be drawn into the cavity but if for any reason it is misaligned or there is an obstruction (bent pin, jammed pinhole) the plug exerts force on the inner piece and forces it to the point of failure. I can't tell you how ugly it felt to see green circuit board in the hole! My workaround will be to attach an MC-22A to the body and leave it on, then jump the other end of the cord to a new set of connectors in the blimp, so that I am not repeatedly challenging the fitting of the plug. Annoying! But I still love my Nikons.

Skinty: The Post Office have just changed their system - if you contact them you can stipulate it is OK to leave parcels with a neighbour (give house number) or if no signature req'd that it is OK to leave it in a safe place (if you have one). Works for me, I got sick of just missing the postie and having to drive 5 miles to somewhere that you have to pay to park just to collect a cheap parcel....

I thought this only happened with the UK post office. Sorry to hear that's not the case, as I know how frustrating it can be, as its happened to me on several occasions. Over here the post men (who are often on bikes or foot) just put a "sorry you were out" card through the door rather than carrying the weight of all the parcels on their delivery round. You then have to take the card to your local office (often miles away) to collect. I think they must put the card through and run! At least with no signature I presume you're covered? Did you pay by card?

Safire- Thanks. I am not at home right and on the iPad. The shipper I think was u-trac. Not sure who they are but have been in contact with them a few times today. We will see what happens. I'm without a computer still. Bummer. Well if it stops raining I'll go out and fill up some memory cards out at the coast.

parke1953 said:
Well i am like really bummed out. Checked tracking at about 10.05 said delivered at 9.56 and on the porch. Ran to the door no computer ( i want to say a lot of bad words right now). Panic and make some calls. 2 hours go by and no call back. I call customer service and now have to file lost package claim (it takes 7 to 10 days). My son was sitting about 8ft from the door and i was making toast about 12ft from the door, no knocking and no door bell. I check my door bell so many times I thought I should stop before I break it. Walked down the block an and checked the houses. No computer at any doors. Oh and customer service said that no signature was required. I wont give the company name unless you ask as it was the first time I have used them. Would have got it from B&H but they were out of stock. Sorry for all this rant but just venting. Wow bummer.

Sorry to hear about that Parke. That's horrible; who was the shipping carrier, UPS? I can't believe they shipped it without requiring a signature, for something that costly, it should be automatic. Hopefully it's just an error with their system....one time I got something through UPS that said delivered, however it ended up still being on the truck. But yea, if things don't pan out within the next few days, I would definitely file some sort of chargeback through your CC. Hope all goes well!

mirtos said:
Safyre - im not sure why you are saying that photoshop doesnt utilize the graphics card as far as editing images... thats really not true. RAM is key, but the graphics card is too. It really depends what type of editing you are doing. but a GPU gives a TON of performance gain when editing.

Mirtos, I didn't state that photoshop doesn't utilize the graphics card at all; I said it doesn't make much of a difference in regards to photo editing. The GPU acceleration is mostly beneficial for the 3D elements of Photoshop, not so much for 2D ones. Yes, there may be some very minimal gain when it comes to retouching photos (by no means a 'Ton' of difference), and it pales in comparison to upgrading your ram and cpu for the money. I would not recommend someone go out of their way to get a fancy video card for the sole purpose of photo editing. Now if they were to do video or 3d rendering, that would be a different story.

Well i am like really bummed out. Checked tracking at about 10.05 said delivered at 9.56 and on the porch. Ran to the door no computer ( i want to say a lot of bad words right now). Panic and make some calls. 2 hours go by and no call back. I call customer service and now have to file lost package claim (it takes 7 to 10 days). My son was sitting about 8ft from the door and i was making toast about 12ft from the door, no knocking and no door bell. I check my door bell so many times I thought I should stop before I break it. Walked down the block an and checked the houses. No computer at any doors. Oh and customer service said that no signature was required. I wont give the company name unless you ask as it was the first time I have used them. Would have got it from B&H but they were out of stock. Sorry for all this rant but just venting. Wow bummer.

Safyre - im not sure why you are saying that photoshop doesnt utilize the graphics card as far as editing images... thats really not true. RAM is key, but the graphics card is too. It really depends what type of editing you are doing. but a GPU gives a TON of performance gain when editing.

If you or your friends know anything about computers, build one yourself, if you are going for a desktop. You can build a PC that is so much better and more reliable and CHEAPER than anything you can buy.

Most pre-built systems (Apple ESPECIALLY) comes with FAAR less ram than it should for its price point.

kanuck- Glad I could help. Just found out that my new PC comes today. It was free shipping. Ordered it yesterday morning and here today. Now what do i do about a monitor. Moving sucks half in Texas and half here in California. Well by the time March comes around and we are completely moved I'll have two of everything. I love that women.

Excellent advice thanks parke1953 that would be terrible to be stuck at 8GB forever or at least for the next 5 years, which seems to be how long I use my notebooks for. My current one is a late 2006 model with upgraded RAM from 2GB to 4GB. Still fast enough for 24mp cameras. My M9, D600 were fine, but the D800e kicks it's butte. I am certain we will be at 25-30GB systems by 2018. I really feel the need for getting 12 right now or at least in March/April when I will have money again to spend on photography/editing equipment. Can't wait for 2013 its going to be a good year I am certain :)

27" iMac i7 Quad core 16GB RAM
27" Apple Cinema Display
2 - OCZ Vertex 3 SSD. I removed the internal hard drive and DVD to accommodate these.
ReadyNAS Pro - 6 Bay - 12TB of space. Anything not being worked on or not needed locally is moved to the NAS.

safyre- Thanks. Well I ordered the ASUS CM6870-US-3AD desktop early this morning and should be here Monday or Tuesday. So we shall see how it does next week. My old laptop still runs good and we take it when we travel. I download to it no problem and view pics. Editing pics with my D80 was ok but with the D800 not going to happen. I am looking for a laptop and a desktop for my wife for her work (no photos). She doesn't need much maybe an i5 would be great for her but I will look at that Asus G53sw. When we travel I could use it. Maybe(Hmmmm). Just looked up the Asus G53sw and that might work for her as she must have win7 also. Thanks again.

parke,

Those specs sound good. As for the laptop, I use an Asus G53sw (the now previous generation of gaming laptops). It has a Sandy Bridge i7 2630qm 2ghz processor, 2GB GTX460m card, and 16gb of ram (upgraded from the stock of 6gb).

Overall, it is a really solid machine, and definitely the better bang for the buck out of all those gaming laptops out there. Although I don't do much gaming, the specs are perfect in terms of photo editing. Having 16gb of ram allows me to allocate 8gb of ram to photoshop alone. I've been able to have 20 full size raw edits open at once without any slowdown, and that's with lightroom and other programs running as well. The quad core processor is awesome when it comes to speeding up export and import times. Additionally, it has a second hard drive bay so you can add an SSD drive to run the OS off of it for even faster performance. The video card doesn't really matter that much since Lightroom and Photoshop don't utilize it much with images, but its nice to have a good one! My suggestion is for whichever one you get, upgrade the ram to its max, as that usually is the bottleneck when it comes to editing programs.

sound cards are obviously not important but video card are

Do look a build quality as well as technical spec

the same spec desk top will normally out perform a laptop

desk tops ( towers ) are usually easier to upgrade and repair and in my experaice last longer than laptops

kanuck- Make sure you check out the main board to see how much ram it can take. Some of the notebooks that have 8GB ram may be at max. I think one of those notebooks came with 16GB. My old 17in Toshiba laptop max at 2GB ram and was over $2000. Now look at what you can for half that.

Parke1953, that amazing I have never seen any for sale with that much RAM. So far I have seen a few 10GB systems, but more often than not its 8. Getting up to 12 would be no trouble though I would just add the additional RAM at a local AS center for around $200 more. I have been running 4GB for years and they still sell these kinds of systems!

I am leaning towards a Samsung at this point and judging by previous posts it looks like the processor 2.5 to 3.5 and RAM are the two biggies for editing with L4 and CS5/CS6. I really couldn't care less about gaming and video editing so maybe graphics and sound cards are not necessary for me.