Nikon live chat support now available in German and French

15 Comments

1. Jabs
   Posted April 14, 2011 at 10:12 am | Permalink

   English coming soon?

   • Loco
     Posted April 15, 2011 at 3:23 am | Permalink

     English is on Nikon.co.uk for at lease 1 month already!

2. Oberhorst
   Posted April 14, 2011 at 10:25 am | Permalink

   English is already online. They were the guinea pig!

   See http://nikonrumors.com/2011/03/10/nikon-uk-started-live-chat-support-on-their-website.aspx

   • Jabs
     Posted April 14, 2011 at 10:38 am | Permalink

     @Oberhorst.
     Then, where is the American?
     LOL!

     • The invisible man
       Posted April 14, 2011 at 12:53 pm | Permalink

       pas drôle !

     • Oberhorst
       Posted April 15, 2011 at 3:32 am | Permalink

       Maybe soon, Europe is an outrider here. But Nikon Europe is NOT Nikon US, Nikon US is an independet company and has not much to do with Nikon Europe (only with Nikon Japan). So they make their own decisions there.

3. tkellenberger
   Posted April 14, 2011 at 10:33 am | Permalink

   das finde ich grossartig!

4. hgf oio
   Posted April 14, 2011 at 10:38 am | Permalink

   Schön auch, dass es unterwegs quasi aus der Tasche heraus über ein angepasstes Interface auf dem iPhone etc. funktioniert. So kann man direkt aus der Wald/Wiese heraus wenn es Probleme gibt doofe Fragen stellen die man sich wenn man ein Handbuch hätt selbst beantworten könnte ; ).

5. broxibear
   Posted April 14, 2011 at 1:24 pm | Permalink

   I don’t know about Nikon live chat, but whenever I’ve tried live chat on various retailer sites they never seem to have the information you’re looking for?…I’m pretty sure they’re just looking at the same website information as I am on my own screen.
   “sorry I don’t have that information” was a common theme.
   Has anyone used Nikon live chat and did they get the information they were looking for ?

   • Harold Ellis
     Posted April 14, 2011 at 3:19 pm | Permalink

     yea, same experience. pretty much like even dumber then phone support but at least free.

6. Martin
   Posted April 14, 2011 at 3:29 pm | Permalink

   Okay, how do you say “When is D800 coming out?” in french and German
   haha

   • tkellenberger
     Posted April 14, 2011 at 4:53 pm | Permalink

     Wann wird die D800 veröffentlicht?
     

7. photoartbymark
   Posted April 14, 2011 at 3:57 pm | Permalink

   ausgezeichnet

8. elph
   Posted April 14, 2011 at 5:12 pm | Permalink

   If I’m ever to contact Nikon about support, I’m sure to use the nikon.ca site because you just fill in your name/e-mail and type your question. With Nikon.ca there’s a damn list of crap you have to fill out before sending your message, soooo lame.

9. broxibear
   Posted April 14, 2011 at 7:23 pm | Permalink

   The support pages online are pretty funny, like this one explaining the difference between EXPEED and EXPEED2…
   “different generations of processor will indicate improvements in areas such as processing speed, image quality, colour reproduction and noise reduction, but we will not reveal the specific changes within each model.”
   So we have to trust you that they’re different…apart from adding a “2″ to the name lol ?
   https://nikoneurope-en.custhelp.com/app/answers/detail/a_id/49001